SA PropertyReviews 

150
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

A big cheat, the best I can say about this agency. I drove several hours from my home in England to South Wales trusting the good reviews about this estate agency and the pictures they publish online... See more

Company replied

Rated 1 out of 5 stars

Very poor in terms of service quality and communication. Constantly chasing the agent to get confirmation of tenancy and to resolve issues. Never any answer when phoning and numerous chaser emails req... See more

Company replied

Rated 5 out of 5 stars

SA Property sold our property within one day! We loved their proactive work ethos, promoting the sale of our property through various forums. Ben and Cheryl communicated well throughout the proces... See more

Rated 5 out of 5 stars

We recently sold our house thanks to Ben at SA Property. Ben is very friendly, approachable and happy to answer any queries. Our house sold quicker than expected having accepted an offer close to the... See more

Company replied

Company details

  1. Real Estate Agency
  2. Real Estate Agents
  3. Real Estate Rental Agency

Written by the company

We endeavour to do the best possible job, ensuring the best possible outcome for you. Whether you are selling, buying, renting or letting then we are here to help make your property journey as stress-free as possible. We are estate agents through and through, this means that we are multi-talented in; 1. Negotiating best prices - Buying or selling, we can help you negotiate the best possible price. Ask us about our buyers negotiating service 2. Closing deals - We are skilled in sales and will always look at closing the best deal for you 3. Marketing properties in their best light - Vital in achieving the best possible price, we look at many different ways of marketing and devise a personal plan for you 4. Out of the box thinking - When it comes to the property market, we need to be aware that it almost never goes to plan, that is where we can provide the answers 5. Customer services - Remembering that we operate within a service industry is vital to providing a great service and attracting successful relationships 6. A whole load of other attributes to help get you moving Most importantly, we care, we care about you, we care about your property and we care about your property journey with us. If you are thinking about moving, or are currently on the market and need help, thinking of making an offer or need some general advice, we would love to see you in our office. Call in and have a chat and a coffee, you will not be disappointed.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

150 reviews

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No history of asking for reviews

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2.7

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(150)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

A big cheat

A big cheat, the best I can say about this agency. I drove several hours from my home in England to South Wales trusting the good reviews about this estate agency and the pictures they publish online regarding the property that I was interested in. I was truly shocked to see the reality of the home advertised was enhanced a lot by some apps perhaps photoshop or something like that. The pictures were great while in reality, the home was a disaster and the elcitricity was not working, the agent claimed a fuses blew. Even without the lights working it was obvious that the state of the property was a no match whatsoever of the advertised one. On top of that all, the agent did not have the curtiosy to say 'Sorry'. She just looked at me as if I was a bother to her. Certainly not recommended.

March 7, 2026
Unprompted review
SA Property logo

Reply from SA Property

We are sorry that you were disappointed with the property you viewed, however we do feel it is important to clarify a few points for accuracy.

As an estate agent, our role is to market a property on behalf of the seller to generate interest and viewings. The photographs used are taken to show the property as it is. We do not digitally alter or misrepresent properties in any way — other than standard brightness adjustments where required due to lighting.

The property in question is an older property and this is clearly visible within the marketing photographs and description, which show the décor and condition as it is. Viewings are arranged so that potential buyers can attend the property and decide for themselves whether the property, its condition, and location are suitable for their needs.

The viewing took place during daylight hours and the property could be clearly seen. We were not made aware of any electrical issue prior to the viewing, and this was not something within our control.

We are, however, disappointed to read comments suggesting dishonesty, as this is simply not the case. We take our responsibilities very seriously and always act professionally and in the best interests of our clients.

We wish you all the best with your property search.

Rated 5 out of 5 stars

I have worked with Cheryl Davies on…

I have worked with Cheryl Davies on purchasing and selling both my properties, and on both occasions been amazing. Always kept updated and good communication from start to finish. I would highly recommend Cheryl you wont be disappointed. Thankyou so much Chery for everything. 😊

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible agency to rent from

Terrible agency to rent from ! I’ve heard different with people who have mortgages but interms of renting don’t go anywhere near them !!! It took over a year to replace a single glazed glass window which was causing mould in property and replace a wooden door with plastic glass which would swell due to rain because the wood hasn’t been treated for outside use obviously causing mould down stairs aswell was the single paved window upstairs

Unsafe decking out the back agency avoided doing anything about ,privacy issues where people could walk in and out of your garden completely freely agency didn’t do anything about ,smashed windows in shed agency didn’t do anything about

When moved into property agreed work on house (replaced all carpets ,plastered living room ,painted the whole house ,new flooring down stairs ,supplied house with blinds costing over £500 in ever room ,had to completely furnish the property even tho it was a rental house from a private landlord ! )

After then leaving the property the agency wanted to claim my full deposit for grass that had grown and 3 bins being left out the back (there was also a break in entry and burglary in the property whilst I was living there agency didn’t do anything about)

Nothing ever got done about the mould

Broken boiler which lead to property costing £380 a month in just gas though winter shandy tried to charge tenant for cost of repair

Please be aware when renting of these cowboys!

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

I have been working with SA Property…

I have been working with SA Property for many years.great team .Ben the manager is caring and responsive.Cheryl is a true star ,a real asset to the company!they keep me updated through the whole process of any work.if I need any help or professional advice they are always there for me.I highly recommend SA property to everyone

June 25, 2021
Unprompted review
SA Property logo

Reply from SA Property

Thank you very much for your thoughts, it has been a bumpy road over the years but we always try to provide everyone with the best service & advice possible. Im glad to hear that it is appreciated

Rated 5 out of 5 stars

Harry has been absolutely brilliant…

Harry has been absolutely brilliant with one of our issues. He is friendly, polite, professional and a real credit to SA Property and i honestly couldn't be happier.
He has definitely gone above and beyond and shown some excellent customer service skills the whole time.
With his determination and continued checking in/updates the issue was resolved instantly.
Would 100% recommend SA property to anyone based on the staff alone as they really do go out of their way to to make such a positive difference

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Great service by Ben and Cheryl helping…

Excellent service by Ben and Cheryl helping us through our sale found a buyer almost straightaway in just a few days . Dealt with all our enquiries we had especially as we lived a distance away and kept us informed .. thank you 😊

December 12, 2020
Unprompted review
SA Property logo

Reply from SA Property

It was our pleasure to have helped and i hope that we helped to ease the stress of the sale somewhat for you

Rated 5 out of 5 stars

Thank you to SA Properties

As a newly appointed Landlord the SA team have guided me through this process in a supportive and professional manner. In the main, they have responded to my queries in a timely fashion and only on a few occasions have I had to chase things up.They have provided me with the necessary documentation and contracts to read and sign.I have been very happy with the team at SA - who are approachable and always willing to help - thank you to the team at SA properties. Elizabeth

October 29, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Would recommend this agency to anyone. The staff are helpful and friendly. They do what they can to endure you secure a property. Easy to get hold of. They left a lovely card and welcome gift in our new home. We personally dealt with Cheryl and she was lovely.

October 16, 2020
Unprompted review
Rated 1 out of 5 stars

Poor service and communication.

Very poor in terms of service quality and communication. Constantly chasing the agent to get confirmation of tenancy and to resolve issues. Never any answer when phoning and numerous chaser emails required to get any response. Whilst the staff seem very polite, the standards are poor and it seems very Much like a ‘budget’ type agency. Could do with a number of improvements!

July 11, 2020
Unprompted review
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Reply from SA Property

Hi Alison, Thank you for your review. We welcome all reviews, good or bad. I feel that you have pointed out some valid areas of improvement for us to work on. Whilst not an excuse for you, as a small business we found working from home trying to deal with current and new business to be difficult. Having furloughed 50% of staff has made it even more difficult. We will ensure that we take your feedback on board to try not to let this experience happen to anyone else.

Rated 4 out of 5 stars

A great service offered by Ben and the…

A great service offered by Ben and the team. The process of matching buyers to the right property saves everyone a lot of time by not having to deal with chancers and dreamers.
Communication was fantastic throughout, we always felt that they cared that the property went to the right people

October 31, 2019
Unprompted review
Rated 5 out of 5 stars

SA Property sold our property within…

SA Property sold our property within one day!
We loved their proactive work ethos, promoting the sale of our property through various forums. Ben and Cheryl communicated well throughout the process which made the selling of our house much less stressful.
They were also able to provide additional services such as a mortgage advisor.
If we were to sell a property again, we would definitely used SA Property, trustworthy, credible and get the job done!

September 17, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service, guided us through the process as we were new to renting. They took the time to explain everything thoroughly and were professional but friendly and approachable. Would highly recommend to anyone. Fantastic service with a smile.

September 16, 2019
Unprompted review

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