SA PropertyReviews 

150
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

A big cheat, the best I can say about this agency. I drove several hours from my home in England to South Wales trusting the good reviews about this estate agency and the pictures they publish online... See more

Company replied

Rated 1 out of 5 stars

Very poor in terms of service quality and communication. Constantly chasing the agent to get confirmation of tenancy and to resolve issues. Never any answer when phoning and numerous chaser emails req... See more

Company replied

Rated 5 out of 5 stars

SA Property sold our property within one day! We loved their proactive work ethos, promoting the sale of our property through various forums. Ben and Cheryl communicated well throughout the proces... See more

Rated 5 out of 5 stars

We recently sold our house thanks to Ben at SA Property. Ben is very friendly, approachable and happy to answer any queries. Our house sold quicker than expected having accepted an offer close to the... See more

Company replied

Company details

  1. Real Estate Agency
  2. Real Estate Agents
  3. Real Estate Rental Agency

Written by the company

We endeavour to do the best possible job, ensuring the best possible outcome for you. Whether you are selling, buying, renting or letting then we are here to help make your property journey as stress-free as possible. We are estate agents through and through, this means that we are multi-talented in; 1. Negotiating best prices - Buying or selling, we can help you negotiate the best possible price. Ask us about our buyers negotiating service 2. Closing deals - We are skilled in sales and will always look at closing the best deal for you 3. Marketing properties in their best light - Vital in achieving the best possible price, we look at many different ways of marketing and devise a personal plan for you 4. Out of the box thinking - When it comes to the property market, we need to be aware that it almost never goes to plan, that is where we can provide the answers 5. Customer services - Remembering that we operate within a service industry is vital to providing a great service and attracting successful relationships 6. A whole load of other attributes to help get you moving Most importantly, we care, we care about you, we care about your property and we care about your property journey with us. If you are thinking about moving, or are currently on the market and need help, thinking of making an offer or need some general advice, we would love to see you in our office. Call in and have a chat and a coffee, you will not be disappointed.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(150)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you to Cheryl from SA properties

Thank you to Cheryl from SA properties, you've been helpful and supportive through our move. Made the experience more excepting with fast response to any queries.

November 16, 2017
Unprompted review
SA Property logo

Reply from SA Property

Thank you very much and hope you are enjoying your new home

Rated 5 out of 5 stars

SA Property

Ben is a nice guy and helpful.
Would recommend SA Property, Gorseinon, Swansea.

October 25, 2017
Unprompted review
SA Property logo

Reply from SA Property

Thank you for your thoughts and we hope that we helped your purchase be as stress free as possible

Rated 5 out of 5 stars

Very pleasant experience

Very pleasant experience. Staff were very helpful and so polite and enthusiastic. Never felt worried as a first time buyer and helped beyond their need. I dealt mainly with Cheryl Davies in Gorseinon and I can say it was a pleasure. Constant communication and always smiling. Would honestly recommend SA properties to all I know

August 31, 2017
Unprompted review
SA Property logo

Reply from SA Property

Great to hear that we could make your first house purchase a pleasure

Rated 4 out of 5 stars

I felt more communication is needed

I felt more communication is needed. I felt I was contacting them to find out what was going on.

August 30, 2017
Unprompted review
SA Property logo

Reply from SA Property

Thank you for your review, we are always looking to improve on what we do and take your thoughts on our after sales process into account.
We are delighted that we found you a buyer for your property in a timely manner which progressed to a swift move in

Rated 5 out of 5 stars

Very impressed

Very happy with the service that SA Property provided me.
This is the second time I have used them and they always deliver. I will certainly use them again.

August 18, 2017
Unprompted review
Rated 5 out of 5 stars

Speedy Sale

This is the second house I've sold with SA Property and they're still the best traditional estate agency in Swansea in my opinion. I wanted a company that offered a full service including accompanied viewings and this is exactly what I got. The house sold in 5 days for the full asking price and I couldn't have been more pleased. Ben was an excellent advisor in assisting me choose the best buyer for the house and Cheryl showed excellent knowledge of the house when conducting viewings. I would highly recommend using SA Property, they may charge more than internet companies but offer a far superior service and are worth every penny.

June 10, 2017
Unprompted review
Rated 5 out of 5 stars

Good professional service

Good professional service. Tenants viewed, vetted and moved in within a week! All staff very pleasant to deal with.

May 20, 2017
Unprompted review
Rated 5 out of 5 stars

Great service

A pleasure to deal with from start to finish.

May 11, 2017
Unprompted review
SA Property logo

Reply from SA Property

Thank you for giving us the opportunity to help you move, a great team effort produced a relatively smooth transaction and a happy seller and buyer

Rated 5 out of 5 stars

Very professional service

Very professional service. Cheryl was exceptionally helpful, nothing was too much bother. Would highly recommend

May 4, 2017
Unprompted review
SA Property logo

Reply from SA Property

Great news and we are so pleased that we could help

Rated 5 out of 5 stars

Cheryl was and still is amazing and …

Cheryl was and still is amazing and should be recognised for the the work she does.
She seems to enjoy her work immensely and go the extra mile for the tenants.

April 3, 2017
Unprompted review
SA Property logo

Reply from SA Property

As a company, we are proud of the service that we offer and cheryl has a stand out personality that shines

Rated 4 out of 5 stars

Efficient

I have found SA property to be generally helpful and efficient.

March 16, 2017
Unprompted review
SA Property logo

Reply from SA Property

Thank you for giving us the chance to help you sell

Rated 5 out of 5 stars

Maximum Effort

SA Property displayed enormous patience and persistence during the prolonged sales process. I engaged SA Property following poor service from a major high street Estate Agent who failed miserably, I never considered moving from SA Property because I knew I wouldn't get a better service elsewhere. Ben and Cheryl went the extra mile for my wife and I, we would highly recommend their services.

February 28, 2017
Unprompted review
SA Property logo

Reply from SA Property

No doubt, one of the trickiest sales that we have dealt with, which meant such a great feeling when we could hand the keys over to the new buyer!!

Rated 5 out of 5 stars

Recent House Purchase

I recently purchased a property through SA property. Both Ben and Cheryl were excellent throughout the sale process; they spent additional time helping us with a number of small issues in the buying process to help our solicitor which was great. We found that calling them on the phone or seeing them face to face was more effective than e-mail correspondence.

February 26, 2017
Unprompted review
SA Property logo

Reply from SA Property

Great news, and we are now coming back out to see the house that you bought from us!!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look