SA PropertyReviews 

150
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

A big cheat, the best I can say about this agency. I drove several hours from my home in England to South Wales trusting the good reviews about this estate agency and the pictures they publish online... See more

Company replied

Rated 1 out of 5 stars

Very poor in terms of service quality and communication. Constantly chasing the agent to get confirmation of tenancy and to resolve issues. Never any answer when phoning and numerous chaser emails req... See more

Company replied

Rated 5 out of 5 stars

SA Property sold our property within one day! We loved their proactive work ethos, promoting the sale of our property through various forums. Ben and Cheryl communicated well throughout the proces... See more

Rated 5 out of 5 stars

We recently sold our house thanks to Ben at SA Property. Ben is very friendly, approachable and happy to answer any queries. Our house sold quicker than expected having accepted an offer close to the... See more

Company replied

Company details

  1. Real Estate Agency
  2. Real Estate Agents
  3. Real Estate Rental Agency

Written by the company

We endeavour to do the best possible job, ensuring the best possible outcome for you. Whether you are selling, buying, renting or letting then we are here to help make your property journey as stress-free as possible. We are estate agents through and through, this means that we are multi-talented in; 1. Negotiating best prices - Buying or selling, we can help you negotiate the best possible price. Ask us about our buyers negotiating service 2. Closing deals - We are skilled in sales and will always look at closing the best deal for you 3. Marketing properties in their best light - Vital in achieving the best possible price, we look at many different ways of marketing and devise a personal plan for you 4. Out of the box thinking - When it comes to the property market, we need to be aware that it almost never goes to plan, that is where we can provide the answers 5. Customer services - Remembering that we operate within a service industry is vital to providing a great service and attracting successful relationships 6. A whole load of other attributes to help get you moving Most importantly, we care, we care about you, we care about your property and we care about your property journey with us. If you are thinking about moving, or are currently on the market and need help, thinking of making an offer or need some general advice, we would love to see you in our office. Call in and have a chat and a coffee, you will not be disappointed.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(150)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hassle free selling

A great service that takes the hassle out of selling your home. The staff are professional and yes they are not the cheapest out there but their worth every penny.

July 23, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Ben and his team are hard working, honest and deliver great customer service. You'd be hard pushed to find a better agency to sell / rent a property with.

April 24, 2019
Unprompted review
Rated 5 out of 5 stars

A great estate agent

I can't recommend the team at SA property highly enough, they were great to deal with and made selling my property a lot less stressful than I was expecting it to be. Ben Thomas came and gave a realistic valuation of my property, and it sold within a week of going on the market. Their communication was excellent throughout, and I found everyone that I dealt with to be friendly yet professional. I would definitely use them again.

December 17, 2018
Unprompted review
Rated 4 out of 5 stars

Made me feel comfortable using them

Nice, relaxed and Friendly team headed up by Ben. They provided me with the confidence to put my property with them.
Marketed the property well and always responded to requests.

November 29, 2018
Unprompted review
SA Property logo

Reply from SA Property

Thank you for taking the time to let us know your thoughts on your time with SA Property. I’m dissapointed that we couldn’t get a sale for you!! I hope that your time with us means that you would consider using us again to try to get you moving, hopefully next time we will not fail

Rated 2 out of 5 stars

Disappointing …

They are great at keeping in touch when it is regarding something that may benefit them but almost never respond to emails or requests regarding basic problems in the property. None of the issues with my property have been dealt with in over 6 months. Disappointing!!

November 25, 2018
Unprompted review
SA Property logo

Reply from SA Property

Hi, thank you for sending us your feedback. I too am disappointed to hear this. However we have passed on all of the feedback to the landlord, who has sent out maintenance people to check over the property and report back to him. We do hear what your saying though and will work on our communication to ensure that everone is up to speed with what is and should be happening. Thank you for thoughts and we hope to improve your experience

Rated 5 out of 5 stars

Excellent Service

Excellent Service, guided us through the process as we were new to renting. They took the time to explain everything thoroughly and were professional but friendly and approachable. Would highly recommend to anyone. Fantastic service with a smile.

November 22, 2018
Unprompted review
SA Property logo

Reply from SA Property

Thank you very much for your review on our service, I’m really pleased that it all worked out and we got you into a great home for you

Rated 5 out of 5 stars

Excellent and very helpful agency

We had a very pleasant experience and transaction with SA Property. Mr Ben was especially very helpful and supportive. Fees are minimal and clear.

November 22, 2018
Unprompted review
SA Property logo

Reply from SA Property

I’m so happy that we could help you and your family, a great home for great tenants!!

Rated 5 out of 5 stars

Thank you!!

Responsive, clear communication. The process was a particularly tricky one with our buy to let mortgage, but Ben worked tirelessly to work through the challenges we faced when buying our property. Thanks to Ben and his team for helping us to reach our outcome! Would recommend SA Properties.

October 25, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, as always. I only had an empty flat for a week before SA Property found me a new tenant. Great communication from agents; and a quick, value-for-money service. Would recommend.

July 31, 2018
Unprompted review
Rated 5 out of 5 stars

An excellent experience

An excellent experience. Everyone was efficient and helpful and we were kept informed of viewings and got valuable feedback. I would have no hesitation in recommending them and would certainly use them again.

June 26, 2018
Unprompted review
Rated 5 out of 5 stars

Moving

Sold with Ben and colleagues at SA Property and can't thank them enough.

They were always contactable, pleasant, knowledgeable and were very patient with all my queries!

Thank you Ben and Cheryl

February 21, 2018
Unprompted review
SA Property logo

Reply from SA Property

Thank you for choosing SA Property to help you move

Rated 5 out of 5 stars

Great friendly team who we would highly recommend

We have recently had an offer on our house after it had only been on the market for 5 days with SA property. Ben went out of his way to accommodate us and Cheryl was so polite and helpful. We have now decided to put our rental property up for sale with SA due to their professionalism and efficiency and value for money fees. I can honestly highly recommend them to anyone looking to sell and buy a property.

January 29, 2018
Unprompted review
Rated 5 out of 5 stars

Buying our 1st home!

Ben and Cheryl were both really helpful when we were purchasing our first home. Always contactable and returned calls whenever we couldn’t get hold of them.

January 17, 2018
Unprompted review
SA Property logo

Reply from SA Property

Awesome, so happy that we could help you both find your first home

Rated 5 out of 5 stars

If it wasn't for s.a property we …

If it wasn't for s.a property we wouldn't of been in our property really helpful couldn't ask for more really really nice staff and moving from London was made easier thanks to s.a and as big thank you to Cheryl and Ben

January 11, 2018
Unprompted review
SA Property logo

Reply from SA Property

Excellent news, really glad that we could help you get into the flat and that we helped your move from London to be easier

Rated 4 out of 5 stars

Quick sale, communication could be better.

Very happy dealing with everyone at SA Property, the house sold very quickly so we were on the front foot from the start. The journey through the formalities was fine too. If we had one small criticism, I repeatedly asked for communication between us ( the sellers ) and the couple who bought our house regarding them visiting to sort out details pertinent to the house which we felt was better face to face. Nothing at all was forthcoming from SA Property, which we accepted. When we eventually met the buyers, they said no invite or face to face had been mentioned at all. They said they would have liked to have a chat about various aspects to get things in place, peace of mind etc. Very disappointing and a bit embarrassing for us. We are now communicating regularly with the buyers, helping with various things after the completion date, which we're more than happy to do but for both parties, could have been avoided . In hindsight I wish I'd made contact myself, would have been a much better transition.

November 18, 2017
Unprompted review
SA Property logo

Reply from SA Property

Great news that we could get you moving so quickly. We are always looking to improve our SA Property experience and have taken your comments on board

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look