I have never been able to wear heels and as a size 42 always struggled to get ones that fitted. I bought a beautiful pair of silver heels from S&G and what a breath of fresh air. They fitted like a gl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Sargasso & Grey is a British company that creates stylish shoes for women who have wide feet, or who need a wider shoe fit. We believe every woman shoe be able to put on an elegant pair of shoes and experience that Cinderella moment where the shoe is a perfect fit! All of our shoes are made with a wider toe box giving feet a little extra breathing space and toes have a little extra wriggle room.
Contact info
United Kingdom
- 0203 393 1349
- info@sargassoshoes.com
- sargassoandgrey.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely!!
Another great purchase from Sargasso & Grey! Lovely light blue velvet clutch for my daughter for her wedding. Love the products and the customer service is exceptional.

Reply from Sargasso & Grey
Pure comfort…
I bought a pair of Clare court shoes to wear at Ascot Racecourse - rather a risk as had no time to 'wear' them in! I wore them all day without any blisters! They were so comfortable that I did not want to take them off even when I got home at 10pm!
I shall be buying more and trying different styles.

Reply from Sargasso & Grey
Such a joy to find beautiful wide fit shoes.
Such a joy to find a company with excellent customer service and a fabulous product. The shoes are really comfortable for bunions and wide short feet but still look beautiful. Elegant styles and lovely colours. They are rather expensive but value for money and so comfortable. Packaged beautifully so they arrive undamaged with fabric storage bags. Easy returns if necessary, but sizes are consistent. A lovely product highly recommended.
Love these shoes
Shoes came promptly, beautifully boxed. They are a lovely colour and they fit perfectly. They are extra wide but don't look enormous and are way more flattering than shows that are more narrow and so have the side of my foot bulging over the side. So comfortable as well. So happy I bought them.
Beautiful sandals and fabulous service
Beautiful sandals and fabulous service. So nice to have attractive footwear in wide fittings. Thank you.
This is my third pair of Sargasso &…
This is my third pair of Sargasso & Grey shoes. I now have a pair with heels, a pair of flats and a pair of wedges. All their shoes are comfortable and smart.
A revelation in wide fitting shoes!
I have never been so pleased to find a business before! Having struggled for years with the lack of nice, comfortable shoes to fit my wide feet, discovering Sargrasso & Grey has been a revelation! The flat sling backs were amazing - wore them for 4 hours straight and no tell tale ‘new shoes’ marks. The wedges are again really comfortable and I look forward to wearing them more as summer goes on.
At long last, Stylish shoes for wider feet
Up until now, I’ve always been extremely disappointed with the boring and terribly old fashioned styles that are normally provided by shoe companies making wider fitting shoes. In order to buy stylish shoes, I’ve traditionally had to purchase much larger sizes and try to cram my feet into them, but that just doesn’t work as they’re still too narrow and therefore not comfortable. S&G may be quite a bit more expensive than most other companies … BUT, as long as prices don’t go sky high, I shall continue to pay extra for the comfort and style. It’s definitely worth it! At long last I have found a company who provide stylish, comfortable shoes (and boots) for people like me with extra wide feet. Thank you SO much S&G. I can definitely recommend you!!
Beautiful shoes
I gave you 5stars for the great service and quality of shoes.
I ordered a half a size larger than my normal size because I have a problem little toe on my right foot.
It’s like a bunion and my usual size 6 were proving too small and painful.
I should have just ordered my usual size as they were a little larger than expected and started to creak when I walked. It did improve when I added insoles but presumably they will get even looser with wear. I would normally have exchanged for a smaller size but needed to wear them.
I will definitely order from you in the future and will know to order my normal size.
Easy efficient ordering and beautiful
Easy efficient ordering and beautiful, comfortable shoes. Will buy from you again.
I ordered Lena wide width
I ordered Lena wide width. They are absolutely beautiful and the fit is remarkable. I didn’t consider how bad my heel would look sticking out, my problem, not theirs. I tried to exchange for Olivia is suede, but they were not available. The return process was extremely easy. Based on the comfort and style of Lena I look forward to owning a beautiful pair of Olivia pumps.

Reply from Sargasso & Grey
This is the first time I've bought from…
This is the first time I've bought from you and the shoes are stunning and really comfortable and arrived within a couple of days. And then I bought the bag a couple of days later and its beautiful. Thank you for a wonderful service and really comfortable shoes, I have quite wide feet, Norwegian like a troll! And I'm off to Windsor Castle on the 22nd May to collect my MBE - wearing my new shoes. And a dress! Ellie
I love that I can buy stylish shoes…
I love that I can buy stylish shoes that fit my wide feet. They only drop 1 star because my preference for even more comfort is a more rounded toe. The pointed shape is definitely elegant, but rounded toes shape give even more wiggle room for arthritic feet.
Absolutely love the shoes
Absolutely love the shoes. Quick delivery and packaged beautifully. I have a medium sized bunion, the shoes accommodate/hide my bunion and are very comfortable.

Reply from Sargasso & Grey
Wedding feet
Comfortable feet are needed on your Wedding day and that is what these amazing shoes gave me. Loved the colour and the fit.

Reply from Sargasso & Grey
Didn't get back to my first call
Didn't get back to my first call. But second call couldn't fault them. Shoes are expensive but worth it.
I have just ordered the bag to match.
Comfortable Elegant Shoes !
What a find ! A company that sells elegant fashionable shoes with heels for wide feet ( I have a bunion on my left toe ) I bought Penelope extra wide fit shoes in pink suede with matching bag and love them both . The shoes look ‘normal’ and are so comfortable and their customer service is so impressive ! ( Thank you Katie) Such a rare find nowadays. So do please try this company you will not be disappointed !
Great new trainers
Received my new trainers last week and I have hardly taken them off since. They felt a little snug at first but after a few hours of wearing them around the house they softened around my feet perfectly.
Thank you Sargasso & Grey
Badly designed shoes fall off!
Shoes are really badly designed! The ribbon tie didn’t fasten tightly enough and the shoes fall off!

Reply from Sargasso & Grey
The trainers are beautiful but ...
The trainers are beautiful but they are NOT wide fitting. I could tell as soon as I took them from the box that they would squeeze my feet - long and narrow. I am SO disappointed as I had hunted high and low for cool, wide fitting trainers 😔. Sargasso and Grey - there is a gap in the market - will you fill it?

Reply from Sargasso & Grey
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







