Sargeants Reviews 

Emily was absolutely marvellous!
Great experience.

I had an excellent experience as a tenant with this agency over the past six years. Throughout my entire tenancy, the service was reliable, professional, and always supportive.
I especially want to say thank you to Andrea. She was incredibly kind, consistently helpful, and always quick to respond to any questions or issues I had.

Andrea’s clear communication and friendly approach made everything easy and stress-free. Her dedication and willingness to help truly made a difference, and I always felt well taken care of.

After six years with the agency, I can confidently say that I would highly recommend their services—especially thanks to Andrea’s exceptional support.

I had a great experience renting a property through this agency. Andrea, who handled my tenancy, was always helpful, responsive, and easy to communicate with. Any requests or issues were dealt with quickly, and the whole process felt smooth from start to finish.

What I appreciated the most was how fair and professional they were at the end of the tenancy — everything was handled transparently and without any hassle.

Highly recommended!

I would really like to thank our property manager Andrea for her support and commitment. We lived in the property for nearly 7 years and we never had any problems! She is absolutely amazing person and we could always rely on her.
Thank you so much once again.

Warm regards from Monika I Mateusz

Mandy was very helpful throughout the whole process of us buying our first property. Her tenacity made sure we got it all through just in time to beat the stamp duty rise. I would recommend them to first time buyers.

Great experience of finding a rental property. Excellent communication. Relaxed, respectful, flexible, and professional. We love our new home and will definitely use Sargeants again in the future.

We recently sold our property through Sargeants. The property was donated to us and being a more complicated property, with a first floor flat and a ground floor commercial space which was in significant need of renovation, we thought it would be a difficult property to sell. However, Sargeants were excited to market our property and managed to find a buyer within the first week or two. Hulya Baillie was our sales consultant and was incredibly professional and friendly, very helpful and went beyond her duties to help us with a few maintenance issues in the property and helping to guide us through the sale process . She was an absolute pleasure to work with, as was the rest of the team at Sargeants. I would highly recommend Sargeants to anyone in the area looking to sell their property.

Anais was professional and incredibly helpful throughout the whole purchase process.
Thank you for helping us find our dream house - really happy.

From the very beginning once we had chosen Sargeants @ Ealing Office, 141-143 Northfields Avenue W13 as our Estate Agent the entire service from start to finish was excellent. Our primary contact throughout was their Senior Sales Consultant- Hulya Baillie. Hulya looked after the entire process exceptionally well from keeping us well informed, helping potential buyers with viewings, honest viewing feedback, dealing with our solicitor etc. The house is now sold through Sargeants - many thanks to the entire team especially Hulya!

Will

Hulya has been remarkable managing a somehow challenging sale. Her communication, efficiency and genuine care were always consistent even at challenging times. She is incredibly reliable and professional. I highly recommend Hulya for anyone seeking a dedicated and experienced estate agent.

We have just brought a property through Mandy at Sargeants and she has been a pleasure to deal with right from the first viewing. Thank you for making the whole buying process smooth.

Great company with highly professional approach to marketing and following the sales process to completion. Will certainly use in the future.

Highly Recommendable expetience with fantastic team from Northfields office .We wish to thank you for established a good relationship for last 6years a specialy with Andrea & Gary such support and encouragement.Solved problems fast & effectively ,you really need interpersonal skills to deal with some difficult cases..
Also big thank you for Amanda & Rachel for efficient & efective work & care.
Can not find more words how to say thank you to all of you for your outstanding team.
ps.
Andrea we will never forget you
Best wishes
Miroslaw and Emily

We used Sargeants Northfields for the sale of our late Mothers house.

It has to be said from the start of the process they were quick, efficient and professional, and as sellers gave us nothing to worry about.

Within days of engaging their services we had a steady stream of of people viewing the property.

Within 2 weeks a very motivated buyer was found and we would say a big thank you to Hulya for all her work in the background to push this along, the sale was completed in 3 months which in todays market is phenomenal.

We highly recommend Sargeants, and as a family we say thank you to Hulya for her great service and professionalism, it was a pleasure dealing with you throughout the process.

Following Dean’s valuation visit to our flat, we knew Sargeants were a good fit for us. Not only because of the professional attitude and successful track record but because there was a personal touch and an understanding of our family circumstances.

This continued when we met the rest of sales team on a home visit and we were delighted that Hulya was our point of contact. Our flat sold promptly and for the top end of our valuation.

Hulya also worked hard to find us the right property to purchase. Hulya was attentive to our wish list and ‘got us’ right away. She supported us brilliantly with our successful offer. With both our sale and purchase, Hulya always answered the phone, was proactive when needed and had a positive attitude.

We highly recommend Sargeants.

I have used Sargeants Estate Agents for a number of years for various property sales and purchases in the Ealing area. Dean Sargeant always has a good team of sales people and they are proactive and find viewings. On this occasion Joy handled our sale, she was efficient and on time and communicated well during the sale right up until we completed.

I am not the sort of person who often leaves reviews, but I felt compelled in this instance, because the staff at Sargeants were so, so good.

I had a few valuations with local estate agents when selling my property in Ealing, including big regional/national chains, and then Dean Sargeant (of the "Sargeant's" name) came over to assess the property himself.

Right from the beginning he was all over the details, had a great deal of information about the area (where he has lived for many years) including schools, local values, sold prices, market trends etc... He showed us the industry portal on RightMove that the public can't see that shows agents who reduce prices after a few months, how long agents have had properties on the market for, if valuations are correct and a whole host of other info. Sargeants came out on top in all of them (I guess that's why nobody else showed me!)

Not only in terms of the obvious professional sales acumen, but personally Dean (and Sargeants) left all the other agents in their dust. I decided to give them the property to sell.

It was obviously a good choice, there were 10 viewings in a week or so and it was sold STC after just 10 days.

When they took the property on, the day-to-day in the office was down to Hulya.

Hulya, I can only describe as A GIFT

She pushed buyers when needed, she always, ALWAYS answered the phone, she was courteous and professional at all times, and when things got tricky in a the chain she was the one who mopped things up, chased solicitors, other agents, put up with our nervous and frustrated calls, hustled buyers, et al.

If there are estate agent awards in 2024/2025, there's little point announcing any nominees, Hulya will sweep the board.

I am struggling to think of anything negative to say about them - because there isn't anything.

Thoroughly recommended!

Mark

I have recently sold my property through Sargeants in Ealing. Credit where credit is due they were absolutely fantastic in the viewing process, keeping me up to date with the feedback, and chasing up all parties once I accepted the offer. I absolutely recommend this Estate Agent to anyone wishing to rent or sell their property. A special mention for Joy who was truly great throughout the process. Five Star !!!

Anais helped us buy our new house in Ealing. She showed us multiple properties initially and gave us great insights into the area. She helped manage a fairly tricky chain and get us moved in quickly. She was very professional and always available for contact.

Professional valuation, management of viewings and offers - particularly as we had quite a few in a short space of time.
Friendly and helpful staff that had very good knowledge of the local area and had a very personal approach