Sargeants Reviews 

Rented through Sargeants for nearly 2 years, a property managed by them. I was kept in the dark about the landlord being a partner of the agency. When problems appear, the agency solve no problems. The agency's employee who manages the property has to deal with the owner who is also her boss, so in most cases nothing she can do. Not answers to phone calls, no answers to emails... and the rare occasion i managed to talk with them, many apologies and good words, but no solutions. Landlord (and partner at the agency) decides to sell the property. Offers an incentive to leave the property but then don't commit to it once we are out. The other partner (name partner) cleaned his hands saying "it has nothing to be with him" (even though he delivered the agreement himself). Not professionals at all.

If you're looking to buy a property in Northfields, such as a family home, as we were, I would recommend getting in touch with Sargeants. In addition to a good portfolio of properties, we found them, and in particular Amy Fox, extremely helpful and supportive during our search. Amy was friendly, knowledgeable, proactive, and always went out of her way to help us.

Responsive and caring
It has been our pleasure working with Patricia O'Sullivan during the recent purchase of our first home in England that we had completed out of Canada. She made the experience stress free and made us feel well cared for during the process. She was quick with answering our queries and extremely instrumental and helpful in moving the process forward. We are grateful for her assistance and would recommend her to our friends and family. Lara and Mike

Patricia was very helpful, responsive, as well as professional during our purchase last month. Thanks to her everything went smoothly and she answered all our queries as quick as possible, while keeping us in the loop during the whole process.

Buying a house can be stressful but having Patricia facilitating the process made a huge difference. She was engaging, efficient and professional throughout. Patricia's input actually helped us with our decision to buy a particular house and we are delighted with our choice.

Patricia showed us round a number of properties and we are now living in one. She responded to any emails almost immediately and seemed very genuine (which is not usually a trait associated with estate agents!).

I purchased a house through Sargeants just as the first lock down was lifted this year. Jack was the agent I communicated with throughout the purchase and he was very helpful, especially when I needed to arrange a survey and when i wanted builders to come and quote for work at the property. The process of buying through them was as easy as it could be. I would certainly sell a property through them in the future. Well done and thank you Sargeants

Sold our house despite various levels of lockdown during the process. Sargeants seemed to really put in the effort and were always easy to contact and straightforward to deal with. I would recommend

We put our house up for sale back in March and were able to get a purchaser in a matter of days. The team at Sergeants especially Jack and Dean had provided an exceptional service despite being in the midst of a pandemic. They were there to answer our many queries and questions. Would definitely use them again and would recommend them to anyone.

We bought a house with Patricia as our estate agent. She was absolutely amazing - always got it, always understanding, always totally on it and totally informative - really don't know where we would be now without her!
Sergeants in general were just amazing too. So professional, so reassuring and Dean was an absolutely wondering at navigating any potential bumps in the road - can't thank them enough!

We recently completed the purchase of our long sought after family house with excellent and friendly help from Patricia and the Sargeants team all the way. Navigating through lockdown and beyond was not an easy ask, requiring a level of patience and tact that Patricia took in her stride. We are very grateful to her and the Sargeants team and are looking forward to being very happy in our new home.... when it’s ready! THANK YOU!

We recently purchased our home through Sargeants. Patricia was our main contact and we found her to be responsive and professional. She helped guide us through some ups and downs in the buying process and although acting on behalf of the seller, it felt like she was also looking out for our interests. Thanks for getting us into our forever family home, Patricia, Dean and team!

Thank you Sergeants ! Cannot recommend Patricia , Dean , Dan and all the team highly enough . Thank you for all your patience and commitment to seeing my sale through . It was a complicated situation made easier by your expertise , support and advice .

We were able to complete very quickly and Patricia was great in helping this move fast and communicated very clearly with us throughout! Thanks Sargeants - we are very happy.

Sargeants has been very helpful, from the very beginning up until the end with all dealings. Special thanks to Angelika who was managing our tenancy and property with great care, professionalism, prompt response but most of all - very warm, understanding and polite manner. Great agency and great team. I would highly recommend their services.

Excellent service from start to finish. Patricia was always on hand to answer any queries and we felt well informed and respected throughout the purchase process. Highly recommend this agency.

I bought a house that was on sale by Sargeants and I'm very happy with the service that I received: friendly, professional and available. I will definitely consider using them the next time that I need an estate agent.

They rent out my 2 bed flat in Ealing. I like this agents as they take the commission on a monthly basis unlike other agents who seem to want to take the tenancy term up front which is unacceptable to me. Good local agent and professional staff.

Patricia was really helpful, considerate and professional during our house search.

She clearly understood our criteria and budget and offered valuable advice and support in what was a very challenging market.

She helped us find the house that was right for us and we are now happily settling in to our new home.

I would highly recommend using Sargeants as the service I received when buying and selling was very efficient. I dealt mainly with Patricia who was friendly but always professional, and got everything done really quickly! I would definitely use them again in the future.