Absolutely blown away the customer service and support.I asked some questions and had a reply so quickly withLinks to assist me. The items I ordered came very quickly, well packed and seems great q... See more
Company replied
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Absolutely blown away the customer service and support.I asked some questions and had a reply so quickly withLinks to assist me. The items I ordered came very quickly, well packed and seems great q... See more
Company replied
I contacted them for advice and the customer service and knowledge was fantastic, including speed of postage. As delivery was required quickly they went above and beyond posting out the same day. I wi... See more
Plants came healthy however one of them seemed to be in shock as they were cape sundews and wrapped in plastic I guess that was cause but the other one is thriving as of late.
Company replied
Fantastic response from Gary after the courier had left the box of plants on top of my gate as the delivery had been so late. One of my plants had been damaged but having seen a photograph of it Gary... See more
Company replied
Sarracenia House specialises in carnivorous plants, in particular Sarracenia and Dionaea (venus fly traps). Most plants offered for sale are divisions from our private collection. You'll find some unusual species and hybrids on our website!
Lutterworth, United Kingdom
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Absolutely blown away the customer service and support.I asked some questions and had a reply so quickly withLinks to assist me.
The items I ordered came very quickly, well packed and seems great quality.
I will have no second thoughts about buying from here again. Top work!!

Reply from Sarracenia House
Delivered promptly and excellently package. Waiting for them to grow!
I contacted them for advice and the customer service and knowledge was fantastic, including speed of postage. As delivery was required quickly they went above and beyond posting out the same day. I will definitely use them again next time. It’s great to be able to see what plant you will be receiving especially when it is a gift. Thank you!
Plants came healthy however one of them seemed to be in shock as they were cape sundews and wrapped in plastic I guess that was cause but the other one is thriving as of late.

Reply from Sarracenia House

Reply from Sarracenia House
My new plant arrived very quickly and was well packaged and moist. It was a gift for my Sarracenia mad husband who is delighted. Thank you!

Reply from Sarracenia House
Fast delivery and excellent communication, well packed, ordering and payment system easy to use

Reply from Sarracenia House
Arrived very quickly! Plant was very well wrapped and packaged, no damage at all on arrival. Very healthy plant, came moist, not dried out during travel. On the whole 5* for the whole experience. Would recommend 👌 and will purchase again. Thank you.

Reply from Sarracenia House
Plants fine and individually very well packed but outer box had been squashed and mangled while in transit .

Reply from Sarracenia House
A wonderful Company who obviously love their product as I had a hand written note that came with very very well packed and cushioned plants which have already started gobbling up the flies !! Will DEFINITELY be ordering more.

Reply from Sarracenia House

Reply from Sarracenia House

Reply from Sarracenia House
Absolutely amazing. Thank you so much for letting me buy these make up items.
Great support and advice from Gary, Goldie arrived well packaged and in good condition.
Will definitely stay in touch and buy more from Sarrencenia House in the future.

Reply from Sarracenia House
Excellent customer service - dealt with my query well and delivered in great condition and quickly too! Highly recommended.

Reply from Sarracenia House
Very impressed with the quality of the ant, the speed of delivery and the obvious care taken in the preparation for postage. Will definitely use again.

Reply from Sarracenia House
Very good communication, quick delivery and the plants were in excellent condition due to the packaging. Even got a free hybrid so thanks for that.

Reply from Sarracenia House
Great quality, healthy plants. The service I received was excellent. There were some issues with delivery but Gary was really helpful following this up and ensuring the delivery arrived. Communication and customer service have been brilliant!

Reply from Sarracenia House
Very professional service from start to finish. Plants arrived in great condition, well packaged and I could easily track my order via shop on my mobile.
Gary is also very friendly ,helpful and seems always available for a chat. I definitely recommend Sarracenia House ⭐️⭐️⭐️⭐️⭐️

Reply from Sarracenia House
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