Absolutely blown away the customer service and support.I asked some questions and had a reply so quickly withLinks to assist me. The items I ordered came very quickly, well packed and seems great q... See more
Company replied
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I contacted them for advice and the customer service and knowledge was fantastic, including speed of postage. As delivery was required quickly they went above and beyond posting out the same day. I wi... See more
Plants came healthy however one of them seemed to be in shock as they were cape sundews and wrapped in plastic I guess that was cause but the other one is thriving as of late.
Company replied
Fantastic response from Gary after the courier had left the box of plants on top of my gate as the delivery had been so late. One of my plants had been damaged but having seen a photograph of it Gary... See more
Company replied
Company details
Written by the company
Sarracenia House specialises in carnivorous plants, in particular Sarracenia and Dionaea (venus fly traps). Most plants offered for sale are divisions from our private collection. You'll find some unusual species and hybrids on our website!
Contact info
Lutterworth, United Kingdom
- sales@sarracenia.house
- sarracenia.house
4.8
Excellent
64 reviews
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Reply from Sarracenia House
Thank you, Deborah. We are glad that you are happy with your plants!
Excellent all round
The plants were of excellent quality at a fantastic price. Very well packaged. I will be buying again even though I have no space! Highly recommended.
March 2, 2024
Unprompted review
Reply from Sarracenia House
Thank you, Karen. There's always space for one more!
Great Quality and Service
Great Quality and Service. My plants all arrived safely, well packaged, and they look very healthy. I also appreciated the combined postage charge, and freely given advice. Thank you very much and I won't hesitate to order from you again.
December 26, 2023
Reply from Sarracenia House
Thank you for taking the time to leave a review, we really do appreciate it! Glad you are happy with the plants
Excellent seller
Good communication and fast delivery,
The Sarracenia arrived in perfect condition, good size and well packed, overall a great experience.
December 26, 2023
Reply from Sarracenia House
Thank you very much! We're happy that you're happy!
Reply from Sarracenia House
Thank you Phil, much appreciated!
Reply from Sarracenia House
Thanks Jack, you've chosen some good growers so should get a nice show from Spring!
Great service
A great selection of sarracenia at competitive prices with many having good informative descriptions including their original locations. Excellent communication with really well packaged plants and quick delivery. Highly recommended.
October 1, 2023
Reply from Sarracenia House
Thanks very much, I've got quite a few more to add to the website over the winter so keep an eye out!
Extremely informative website
Extremely informative website with various blogs and articles. Online shop has vast collection of different types of carnivorous plants. My order arrived quickly and was carefully packaged - all my plants were in immaculate condition and were larger than expected. Excellent after sales advice with quick replies to my questions.
September 30, 2023
Reply from Sarracenia House
Thank you so much for this review. Feel free to get in touch anytime, I look forward to seeing your collection grow!
The sarracenias were well packed
The sarracenias were well packed, being tightly secured in their pots along with their soil. Lovely service as I don’t have to deal with a box full of loose soil and unnecessary shock to the plants. Additionally some of the sarracenias I received had pitchers as tall as 50cm. The fact these pitchers came rather unscathed given how rough the postage system can be astonished me and is a testament to their packaging. Aside from the pitchers, the rhizome and crowns are of high quality too. With no signs of past stress or illnesses. I could not recommend a better nursery for sarracenias.
October 2, 2023
Reply from Sarracenia House
Hi Mr. Kitching, thank you for your review. I do try really hard to pack the plants well and secure them in their pots, it's so much nicer for the person receiving them! The Brooks Hybrid you bought had some massive pitchers which were in decline at the time of packing so I removed them. I did take a photo that I will email to you so you know what to look forward to next Spring!
Great plants
Great communication during delivery. Also, plants packaged exceptionally well. They all arrived in great condition.
September 2, 2023
Reply from Sarracenia House
That's great to hear - thank you
Brilliant plants
Brilliant plants , much bigger than I expected and they threw in a free one ! Very happy with my purchases and I’ll definitely use again .
August 27, 2023
Reply from Sarracenia House
Thank you, I'm glad you are happy with your plants!
Reply from Sarracenia House
Thank you Kittie!
Dionaea Muscipula
Plants arrived in healthy looking condition. Plants were very well packaged. Delivery was in quick time and I received a "Freebie" plant.
August 13, 2023
Reply from Sarracenia House
Hi Timothy, I'm glad the plants arrived in good condition, they're not the easiest plants to package! Please get in touch if you need anything else
Easy ordering
Easy ordering, prompt delivery. Packaged really well. Very pleased and will use these again.
July 24, 2023
Reply from Sarracenia House
Thank you, Penny. That is very much appreciated
Sarracenia Advice
Gary was more then helpful for a real novice. His advice and knowledge of carnivorous plants is fantastic. I will definitely be going back to purchase my plants in the near future.
July 15, 2023
Unprompted review
Reply from Sarracenia House
Thanks Mark, look forward to seeing you again
I received some excellent plants
I received some excellent plants, in great condition and really well packaged. I would recommend this company to anyone wanting to buy Sarracenias.
July 15, 2023
Reply from Sarracenia House
Thank you Roland, I am very glad that you are happy with your plants
Great service
Real nice personal experience with quality and value. I will use them in future.
July 3, 2023
Reply from Sarracenia House
Thank you, Luke, enjoy your plants! Gary
Absolutely amazing company
Absolutely amazing company! I have purchased quite a few carnivorous plants from various websites, but I think from now I will stick to Sarracenia House. The plant is of impeccable quality and the packaging was second to none. The handwritten note from Gary was the icing on the cake
April 12, 2023
Unprompted review
Reply from Sarracenia House
Thank you , I am glad that you are happy with your plant!
Reply from Sarracenia House
Much appreciated, thank you!
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