Sarsfield Memorials Liverpool Reviews 

24
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I would like to thank Ursula for her help and assistance in providing a superb memorial for my late brother. The gravestone was of excellent quality and exactly how I wanted it. I would have no hesi... See more

Company replied

Rated 5 out of 5 stars

Ursula excellent customer service when I needed to organise a repair of my parents damaged headstone. I was kept informed at all times and I am extremely satisfied with the work carried out. I would... See more

Company replied

Rated 5 out of 5 stars

I needed to get my mom's headstone engraved...but I live in Olympia, Washington. The vicar at St. Bart's (Kate) and Ursula helped me with all the arrangements. I got great communication from Ursula vi... See more

Company replied

Rated 5 out of 5 stars

Thinking how I was going to erect a memorial to my Gt Grandparents, whose 19th century grave was in Liverpool whilst I live in Hampshire was daunting to say the least. I also didn't own the grave.... See more

Company replied

Company details

  1. Monument Maker
  2. Cemetery
  3. Stonemason

Written by the company

We are the oldest family run Monumental Masons in Liverpool. The Sarsfield family have been supplying and fixing memorials in the Merseyside area since 1947. We supply and fix traditional and individually designed memorials. We supply and fix cremation memorials We can supply and fix kerbstones, chippings, vases, tablets and books We carry out additional inscriptions, cleaning and refixing of existing memorials. We are a BRAMM accredited business We offer out of hours appointments and home visits We offer insurance for memorials average price is £50.00 to £100.00 for 5 years cover, which covers against acts of vandalism, subsidence, fallen branches and lawnmower impact We often have special offers, so please contact us for the offer of the month or have a look on our website Sarsfield Memorials is much more than just a memorial masons. We make every effort to get to know our customers this enables us to meet your individual preferences and needs. Our memorials are of the highest standard to ensure that our customers are satisfied and return to us again and recommend us to family and friends. Each memorial is individually designed and made from quality natural material. We are very proud of our reputation for good quality individual memorials, friendly and courteous service and we endeavor to maintain our high standards at realistic prices. We look forward to hearing from you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

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4.7

All reviews

(24)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding service and excellent gravestone.

I would like to thank Ursula for her help and assistance in providing a superb memorial for my late brother. The gravestone was of excellent quality and exactly how I wanted it. I would have no hesitation in recommending Sarsfield Memorials to anyone wishing to receive excellent service.

May 14, 2026
Unprompted review
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Reply from Sarsfield Memorials Liverpool

We are delighted that your experience of dealing with our company was positive. Thank you for your custom.

Rated 5 out of 5 stars

Ursula excellent customer service when…

Ursula excellent customer service when I needed to organise a repair of my parents damaged headstone. I was kept informed at all times and I am extremely satisfied with the work carried out.
I would not hesitate to recommend to others
Thanks again

May 19, 2026
Unprompted review
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Reply from Sarsfield Memorials Liverpool

Thank you for your comments. We are delighted that you have been pleased with our customer service and workmanship.
Thank you for your custom.

Rated 5 out of 5 stars

Incredible service from Sarsfield…

Incredible service from Sarsfield stonemasons, a Liverpool family run firm who provided a fantastic service from beginning to end. Ursula (manager/owner)co-ordinated the removal and return of family stone with additional scripture in a very professional manner. Ursula removed any stress at a very difficult time having a very compassionate manner and understanding of family needs and budget.

March 13, 2026
Unprompted review
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Reply from Sarsfield Memorials Liverpool

We want to thank you for choosing Sarsfield Memorials, it was our pleasure to carry out the work you requested and liaise with the family at this sad time.

Rated 5 out of 5 stars

Excellent service

Excellent service! I contacted Sarsfield Memorials for a quote and received it promptly from Ursula . I was happy to go ahead. Ursula was so professional and prompt. Very happy with the work they have carried out. Would definitely recommend.

February 12, 2026
Unprompted review
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Reply from Sarsfield Memorials Liverpool

Thank you very much for your kind words, it's been our pleasure to help you at this time. Thank you for your business.

Rated 5 out of 5 stars

Highly recommend. Very professional and excellent service

I initially contacted Sarsfield Memorials for a quote.
Ursula got back to me quickly requesting more information followed by details of work to be done along with a quote.
We decided to go through with Sarsfield due to her professionalism, promptness and I appreciated how she kept me updated throughout the process.
Since I contacted this family run business, work was carried out and finished in less than 2 weeks ( I had assumed work would start after the new year). I also enquired about insurance and this was quickly set up.
Thank you so much Sarsfield, I highly recommend this company for their excellent service, professionalism and friendliness.

December 12, 2025
Unprompted review
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Reply from Sarsfield Memorials Liverpool

Thank you very much for your custom, it's been our pleasure to be able to help you on this occasion.

Rated 5 out of 5 stars

Excellent customer service

Ursula has been amazing from the very first contact, just after mum died, when we needed the stone removing from the cemetery. The company stored it and waited for us to contact them regarding the engraving. There was no pressure at all which is what you need when dealing with grief. They arranged permission with cemetery for a kerb to be added and they have taken stone back fully engraved as requested and sent us a picture of it in situ. We are not living local and their exemplary service has been of great help to us.

August 1, 2025
Unprompted review
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Reply from Sarsfield Memorials Liverpool

Thank you for your custom and your kind words

Rated 5 out of 5 stars

Excellent service

Excellent service - very helpful and professional. Would recommend!

June 5, 2025
Unprompted review
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Reply from Sarsfield Memorials Liverpool

Thank you for taking the time to leave a review, we are delighted that you are pleased with the completed work. Thank you for your custom.

Rated 5 out of 5 stars

Superb experience, highly recommend

I cannot recommend Ursula and the team at Sarsfield Memorials highly enough. They recently helped me with the arrangements for my father's headstone, and the entire process was handled with the utmost professionalism and care. From start to finish, their communication was excellent, keeping me informed and reassured at every stage.

Their support and guidance during what can be a challenging time were deeply appreciated. The end result is a beautifully crafted headstone that serves as a fitting tribute to my father. I am truly grateful for their hard work and dedication.

If you are looking for a reliable, supportive, and professional service in the Liverpool or St Helens area, I would not hesitate to recommend Sarsfield Memorials. Thank you again to Ursula and the team for everything!

December 6, 2024
Unprompted review
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Reply from Sarsfield Memorials Liverpool

Thank you very much for your custom, we are delighted that you found our support helpful and our service professional, it was our pleasure to be able to help you.

Rated 5 out of 5 stars

Quality Professional Service

So pleased with the service from Sarsfields from start to finish. Ursula was very professional and supportive in her advice. So good to have the personal touch, appreciated the home visit and quick responses to emails. We are very happy with the beautiful memorial to our parents, expertly engraved and fitted, exactly as we wanted, thank you BF

November 19, 2024
Unprompted review
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Reply from Sarsfield Memorials Liverpool

Thank you for leaving your comments, it's very much appreciated. It was our pleasure to help you at this time.

Rated 5 out of 5 stars

Would certainly recommend. AAAA****

Ursula Sarsfield was our contact earlier this year, and from the first telephone call to the meeting on site in May 2024 about repairing and updating my partners family grave, through discussing the whole process and what needed to be done, then the whole process of uplifting and replacing of same she has been friendly and professional and kept us fully updated.

We had the added problem of not knowing which family member owned the grave as all the siblings and other members had died previously. Ursula was so good in also assisting us with this and the cemetery staff were just as helpful.

We would certainly recommend this family business of Sarsfield Memorials Liverpool.

July 31, 2024
Unprompted review
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Reply from Sarsfield Memorials Liverpool

Thank you to you and your family for inviting us to carry out the work, it has been our pleasure to help you at this time.

Rated 5 out of 5 stars

Excellent service and value

Very respectful, professional and courteous. Prices were the best and I did look. Timings were excellent, much better than competitors. Delighted with cost, time and service.

May 13, 2024
Unprompted review
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Reply from Sarsfield Memorials Liverpool

It means a lot to our family business, that you have had a pleasant experience at an emotional time, thank you for your custom.

Rated 5 out of 5 stars

Beautiful headstones

Ursula is really helpful when discussing the needs of her clients.
I purchased two beautiful headstones and I am absolutely delighted with them. From start to finish, the services offered are executed to perfection.

November 6, 2023
Unprompted review
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Reply from Sarsfield Memorials Liverpool

Thank you Louise to you and your family for inviting us to carry out work to your two family graves, we are delighted that you are pleased with the completed memorials.

Rated 5 out of 5 stars

Customer service was excellent

Ursula made this difficult time for us very easy. The craftmanship is excellent. It was a wonderful feeling actually seeing our family gravestone. Thank you to all concerned.
Best regards
Susan

October 3, 2023
Unprompted review
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Reply from Sarsfield Memorials Liverpool

We appreciate you leaving your comments and we are delighted that you are pleased with the completed work. Thank you for choosing Sarsfield Memorials

Rated 5 out of 5 stars

Fantastic service from beginning to…

Fantastic service from beginning to end. Ursula extremely experienced and offered good practical advice during the decision making process. The finished work was far above our expectations. Good communication throughout the whole process. Highly recommended.

July 14, 2023
Unprompted review
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Reply from Sarsfield Memorials Liverpool

Thank you very much for your review, we are delighted that we helped you make the right decision and you've been pleased with your experience of Sarsfield Memorials.

Rated 5 out of 5 stars

Good communication

Right from the start of my enquiry to have a headstone placed on my grandparent''s grave, Ursula guided me through the process very efficiently, keeping me informed to the progress. The finished item looks great and we will look forward to visiting in the near future.

July 7, 2023
Unprompted review
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Reply from Sarsfield Memorials Liverpool

Thank you for choosing Sarsfield Memorials Liverpool, it was our pleasure to be able to assist you in marking your grandparent's resting place.

Rated 5 out of 5 stars

Have used this company before and asked…

Have used this company before and asked them to quote and carry out work on a headstone in need of some work.
Excellent work carried out at a very reasonable price and completed in less than 3 weeks.
Kept me fully informed throughout the process.
In particular a lady by the name of Ursula Sarsfield was excellent. Would highly recommend this company

June 8, 2023
Unprompted review
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Reply from Sarsfield Memorials Liverpool

Thank you for your comments, it's been a pleasure to do business with you and your family, we are delighted that you have been pleased with the work completed, on both occasions

Rated 5 out of 5 stars

Great communication and expertise

I needed to get my mom's headstone engraved...but I live in Olympia, Washington. The vicar at St. Bart's (Kate) and Ursula helped me with all the arrangements. I got great communication from Ursula via e-mail - even figured out how to wire transfer funds. The work from their craftsman was wonderful - the wording and print were precisely what I was looking for. Huge recommendation given my experience.

June 2, 2023
Unprompted review
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Reply from Sarsfield Memorials Liverpool

We are delighted that you found the process so easy, part of our service is to make everything simple and for you to be pleased with the completed work, thank you for choosing a local independent Monumental Mason.

Rated 5 out of 5 stars

Excellent service

I live in Devon but my father and grandparents are buried in Liverpool. Ursula has not only built the headstones but also looked after the gravesite and I know it is in safe hands. An excellent job.

May 25, 2023
Unprompted review
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Reply from Sarsfield Memorials Liverpool

Thank you for your review, we value your custom.

Rated 5 out of 5 stars

This is the 2nd time I have used this…

This is the 2nd time I have used this company for my mum & dad’s headstones, the service was excellent & very efficient, the lady was really lovely, I would highly recommend & would not go anywhere else thank you so much

April 27, 2023
Unprompted review
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Reply from Sarsfield Memorials Liverpool

Thank you for choosing Sarsfield Memorials as your preferred Monumental Mason, we were pleased to help you with your matching memorials in your memory of your mum and dad.

Rated 5 out of 5 stars

Great service with kindness and consideration

Ursula was really kind and helpful from the first point of contact. Living at a distance, I was unable to visit in person, but Ursula phoned when necessary, and sent all necessary photos and information. The work was completed quickly and to a very high standard, and from the photos I have received the headstone looks beautiful. I shall look forward to visiting the grave site in a few weeks time.

May 24, 2023
Unprompted review
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Reply from Sarsfield Memorials Liverpool

It was our pleasure to be able to assist you and make the process straightforward and easy, thank you for your custom, we hope you are able to visit your family grave soon.

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