Sarwa Reviews 

206
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and advisors for being highly knowledgeable and professional, providing clear insights and effectively answering questions. Many also appreciate their friendly and personable approach, which fosters a supportive environment and makes interactions feel like a genuine conversation. The platform itself is frequently highlighted for its trustworthiness and user-friendliness, making investment management simple and accessible for customers. Reviewers value the overall ease of use, noting the clean interface and the ability to manage investments efficiently, even for beginners.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their knowledge, professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and professionalism... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a trustworthy platform... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Session with Faisal went great & smooth. He is informative, gave me good insights on my portfolio & answered my questions.

Rated 5 out of 5 stars

A very pleasant and fun experience! It is actually such a good idea to give us, the customers, the opportunity to ask questions and connect with the team. Makes it feel more like a community and less... See more

Rated 5 out of 5 stars

It was really nice to speak with Faisal. He is really an amazing professional with knowledge and confidence on the current issues and future growth strategies. I have a very good experience with Sarwa... See more

Rated 5 out of 5 stars

Sarwa is great and not only for the financial instruments.. They make you feel like part of the family. Personalised touches and 24/7 availability make Sarwa a great company to work with. If that wasn... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Institution

Written by the company

Sarwa is a leading investing and money management platform on a mission to help everyone put their money to work. The one-stop app offers hands-off auto-investing with Sarwa Invest, a do-it-yourself trading of stocks, ETFs, and crypto with Sarwa Trade, as well as a high-yield cash account with Sarwa Save. Sarwa makes investing easy and affordable by using technology to drive down costs. The platform offers a simple user experience with no complicated financial jargon. The company is led by a team of financial and technology experts and is backed by top regional and international funds. Sarwa is regulated by the ADGM Financial Services Regulatory Authority.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

206 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(206)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great chatting with Akshay

Great chatting with Akshay. He was a great source of information and advise. Clear in his words and explains topics perfectly

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Sarwa introduction

Faisal was on time and he was very capable of answering all my question giving that iam new to trading. Faisal show great knowledge of the platform and the trading we talked about sarwa as platform why it’s different from the rest and I shared my thoughts and comments. Looking forward to stay with sarwa and. I definitely recommend it to anyone.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Candid and honest guidance

The team is amazing, professional and honest when it comes to guidance and financial advice. Factoring in my long term goals and plans to offer the best advice. Thank you Amen for your honesty and transparency.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Akshay is a good listener that is so…

Akshay is a good listener that is so important in building client relationships.
He would intervene to value add only after I finished talking. He cleared all my clarifications and helped me understand the benefits I F long term investment especially the compounding part.

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

Sarwa is great

As soon as I signed up, the Sarwa team proactively reached out to schedule a call and take me through the process of investing with them.

Akshay was very friendly and helpful!

August 8, 2023
Unprompted review
Rated 1 out of 5 stars

Pending deposit update...Very slow

I deposited additional fund via standing order from my bank on July 29 and still not reflecting on my dashboard until today (04Aug). i followed the instruction from the link they've send via whatsApp and they are still confused if that was previous or new deposit after I explained everything and even sent a copy of my deposit slip. Really frustrating. I will cancel my standing order for this investment.

August 4, 2023
Unprompted review
Sarwa logo

Reply from Sarwa

Hi Ehms, please note that you funded your Sarwa account on a Saturday, meaning we wouldn't have begun processing the deposit till Monday, which then reflected that same Friday. Please keep in mind that we do need 2-3 business days to process any deposit unless using the instant funding option. If you have any more questions or concerns, please reach out to our customer support. We'll be more than happy to help!

Rated 5 out of 5 stars

Good experience

The guy was honest and gave clear information. We were able to discuss on tips and wayforward in investing.

Thanks for your time.. good job on the App simplicity and ease to use.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Honest

Honest, friendly conversation and very insightful

July 31, 2023
Unprompted review
Sarwa logo

Reply from Sarwa

Hello Ian, we're so happy to hear you had a great experience!

Rated 5 out of 5 stars

Akshay is an amazing person to speak to…

Akshay is an amazing person to speak to and brainstorm on how to make sense out of your financial information. He's very calm and knowledgeable about the topic

July 27, 2023
Unprompted review
Sarwa logo

Reply from Sarwa

Hi Saadique! Thanks so much for your review, we love to hear such amazing feedback about our wealth advisors. We hope to continue providing the best experience possible :)

Rated 5 out of 5 stars

Very transparent and informative. Keen follow up.

The keen follow up with clients on their progress with using the app is excellent.
The advisor was very knowledgeable and did convey all necessary information is a simple yet comprehensive way. My experience felt very personalized as if I was one of their top clients which made me feel at ease.

July 26, 2023
Unprompted review
Sarwa logo

Reply from Sarwa

Hello Tamir, Thank you for great feedback! We are glad to hear you are enjoying your experience with Sarwa. We are here to support you along your investing journey :)

Rated 5 out of 5 stars

Akshay was very informative and useful

Akshay was very informative and useful. He was keen on answering all my questions and giving me honest advice regarding sarwa’s different products

July 25, 2023
Unprompted review
Sarwa logo

Reply from Sarwa

Hi Tariq, we're so happy to hear you had a great experience on your call with Akshay and we are glad to be part of your investment journey!

Rated 5 out of 5 stars

Akshay left me confident

Akshay gave me the right feedback for each and every question. Left me confident about my investment decisions.

July 24, 2023
Unprompted review
Sarwa logo

Reply from Sarwa

Hello Amartya! We're so happy to hear you had a great discussion with Akshay :)

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