Through Ebay, bought an Airbed from HomeFusions4u who are Sash Time. As a previous reviewer mentioned, mine deflated after first use. Have emailed them, however, this has not been delivered as their M... See more
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DON'T WASTE YOUR MONEY. Absolute scammers, even if you do get your goods they will be faulty or parts missing, the returns process is a mind field and extremely misleading. Then you will wait months... See more
Ordered item which too large. I tried calling - 4 times I believe - cannot make contact. I sent email asking whether exchange for a smaller item. No reply. Further calls all failed to make contact... See more
Left numerous phone messages. Emailed direct. Emailed via ebay. Even got Ebay to contact them. All totally ignored. Shocking customer service. Obvioulsy don't read or learn from previous comments.... See more
Company details
Contact info
UNIT 4, 5 Speirsbridge Terrace Thornliebank, G46 8JH, Glasgow, United Kingdom
- 0844 875 3471
- admin@sashtime.co.uk
- sashtime.co.uk
Terrible Customer Service
I will never ever buy from these again after the shocking customer service given
July 11, 2012
Unprompted review
Reply from Sash Time
Hi Adam,
Can you please assist to find what inconvenience you have faced. We always try our best for best customer service. Please feel free to contact us either via email or call us on 0141 6382708 for further assistance you may require; or just provide us your contact details to get in touch.
We are really sorry for any inconvenience it may have caused.
Kind regards,
wont use again
I received an email saying my order had been shipped, 5 days later received an email saying they couldnt supply the item because the only stock they had was damaged. so why email saying item shipped? got full refund but bit late as was a gift and not enough time to get a replacement!
April 21, 2012
Unprompted review
Reply from Sash Time
Hi,
We are sorry for inconvenience it may have caused.
As per our record, actually, your item was shipped in time, however, it was badly damaged during transit. We received item back by courier after 3 days of shipment. We tried to check with supplier for next available batch of this item but it was not expected in next 2-3 weeks; that is why, to avoid further inconvenience, we offered full refund.
Once again please accept our sincere apologies for inconvenience.
Kind regards,
I will not be ordering again!
I placed an order for some gloves I paid for next day delivery and they charged me for next day delivery and sent my order 1st class post I emailed them and they are just ignoring me don't shop with them!
April 20, 2012
Unprompted review
Reply from Sash Time
Hi Paul,
We are really sorry to hear about the situation you have mentioned. However, we've never received any email or message from you regarding this problem.
Anyway, we would be more than happy to assist you in this regard and are ready to refund £3 (the difference between normal delivery charges and express delivery charges) to your account. As you have paid by Credit/Debit card, we do not keep card or bank details of the customers in our record at all due to security reasons. Please contact us either via email or call us on 0141 6382708 to proceed further to complete the refund transaction.
Once again we are very sorry for any inconvenience it may have caused.
Sash Time
Lipstick mirror is the perfect 'make up' addition is daughters bedroom
Purchased for our daughter to compliment her bedroom furnishings. It is the perfect addition
April 20, 2012
Unprompted review
Fst & efficient service
Easy to use website and good descriptions. Thouroughly pleased with the Storm Lantern I purchased, fast delivery, excellent quality and price, would highly recommend to any one. A big thank you Sashtime.
April 20, 2012
Unprompted review
good company to do business with
I had no problems with sash time...my goods were delivered on the said day....Am well chuffed...Will be shopping more at Sash Time
April 20, 2012
Unprompted review
Excellent online store to deal with
I bought battery jump start booster and coffee maker from sash Time, quality products, good prices, fast delivery and excellent customer service with chat facility, recommended
November 10, 2011
Unprompted review
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