Lovely purse just as described. I contacted them through Instagram to ask a question before purchase and got a response within the hour! Product arrived within a few days, beautifully packed it could... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Beautiful hat and expertly made! I love the draw string detail on the inside to adjust the size of the hat and the thin belt detail on the outside. Fab that the hat folds away into a bag too. I recei... See more
Company replied
Having seen and tried on The Backless elegant bonnet at an airshow, followed by a country fair, I decided I didn't need yet another hat; I have loads, and I wasn't going on holiday, so I didn't need... See more
Company replied
I have a plain, black wool jacket I bought for the autumn but the piece just needed something. I love jewellery that is a little bit different. Even querky. These two brooches worn together just below... See more
Company replied
Company details
Written by the company
As an environmentally focused retailer with a desire to support fashion that is sustainable and ethically sourced, we have everything you need to finish off that outfit and help you feel amazing inside and out. Our accessories range is carefully chosen for it's provenance, method and materials of manufacture and their beauty. The result is an eclectic mix of things that you won't find in your average shop and we are always searching for new and exciting adornments to improve our range. We believe that all women should aspire to be beautiful and confident; having the right accessories can really help. We love the Urban dictionary’s definition of Sassy. “possessing the attitude of someone endowed with an ungodly amount of cool”. Add to this a little bit of passion and you have what we would call a "Sassy Spirit".
Contact info
Julian Bower, LN11 9QN, Louth, United Kingdom
- 07510343376
- clare@sassyspirit.co.uk
- sassyspirit.co.uk
4.8
Excellent
215 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clare is fantastic with great products
Clare is fantastic with great products. Thank you for making everything so smooth 😃
May 12, 2018
Unprompted review
Reply from Sassy Spirit
Thank you for the lovely feedback Michelle. I am aim to please. Xx
Excellent customer service
April 30, 2018
Unprompted review
Reply from Sassy Spirit
Morris, thank you for taking the time to leave us a 5 Star Review. We really appreciate the feedback.
Loved the product
Loved the product, delivered on time and packaged well
March 28, 2018
Unprompted review
Reply from Sassy Spirit
We really appreciate you taking the time to leave us this positive feedback and look forward to supplying your accessory needs in the future. Stay Sassy!
I would totally recommend this shop
I would totally recommend this shop! Clare was so helpful and nice and the handbag I got is amazing. Thank you again!
March 26, 2018
Unprompted review
Reply from Sassy Spirit
Maryam, thank you for taking the time to leave this feedback. I am so pleased that you love the bag. I look forward to welcoming you back to shop with us again soon.
Claire was very helpful
Claire was very helpful, handbag was very well packaged and arrived in excellent condition
March 22, 2018
Unprompted review
Reply from Sassy Spirit
Thank you for leaving us a 5 Star Review. We really appreciate you taking the time to tell us that we met your expectations.
Great service delivered promptly
Great service delivered promptly. Beautiful well made scarves at a great price. Highly recommended.
March 17, 2018
Unprompted review
Reply from Sassy Spirit
Karen, thank you for taking the time to leave us a review. We really appreciate your business and the positive feedback.
Arrived well packaged and protected
Arrived well packaged and protected. Delighted with my purchase. Looks better than the image. Would def shop/recommend you again
February 23, 2018
Unprompted review
Reply from Sassy Spirit
Mary, thank you for your lovely feedback. We are delighted to hear that you are pleased with your Hatinator. We look forward to welcoming you back again soon.
Very good service thank you.
February 3, 2018
Unprompted review
Reply from Sassy Spirit
Hilary, thank you for taking the time to leave us a review. We really appreciate your business and feedback.
Hibiscus fascinator
Quick and easy choosing and ordering system and delivery quick with no problems. I haven't worn my fascinated yet but is very suitable, matching my outfit exactly (just like the on-line pictures)
My only issue was one of the flowers has come loose but easy to fix. I have no time to exchange but for the price I paid I am happy to fix myself.
I would recommend Sassy Spirit to others. Thank you.
December 3, 2017
Unprompted review
Reply from Sassy Spirit
Thank you for your feedback. We are sorry to hear you have had an issue and will make contact with you to discuss how we can resolve.
A beautiful range of products
A beautiful range of products, with good price points. Good communication for any problems and speedy delivery of order. Would highly recommend, and have shopped several times. Keep going back for more gifts! The last handbag I bought was wonderful for my night out last weekend, with wrist strap meant I could dance the night away without having to clutch it constantly!
July 19, 2017
Unprompted review
Reply from Sassy Spirit
Thank you for your review Katie and the lovely feedback. Hope to be of service to you again soon.
Bought a new handbag it's great pale …
Bought a new handbag it's great pale blue, nice colour for the summer
May 19, 2017
Unprompted review
Reply from Sassy Spirit
Thank you for the feedback Jean. It is much appreciated. Hope we can help you again soon.
Amazing items
I have some amazing bags, scarves and jewellery from Sassy Spirit
I also had a party which was great fun and got a chance to look at items and try on before I made a decision to purchase but ended buying more...
Will be back sassy spirit x
May 15, 2017
Unprompted review
Reply from Sassy Spirit
Thank you for your 5 star review Wendy and for sharing how much you enjoyed your party.
Amazing products and great customer …
Amazing products and great customer service!!
May 15, 2017
Unprompted review
Reply from Sassy Spirit
Thank you Becky, we really appreciate your positive feedback.
Reply from Sassy Spirit
Thank you for the positive review Susan, I do hope that your friend loved her new handbag.
Great choice of super bags for all …
Great choice of super bags for all occasions and prices. I have trouble choosing especially with accessories too. Used my basket for well over a year every day to work & on holiday. My favourite one is from the peaches range but looking forward to seeing the new range . The internal bags make it easy to swap bags to co-ordinated one's outfits & I've bought items for presents too. Just need more friends to come to another party. Well done Claire. Your friendly non-pushy attitude makes it a great experience.
May 15, 2017
Unprompted review
Reply from Sassy Spirit
Thank for such a lovely review Cathy and for your repeat business. Looking forward to doing another party for you soon.
Brilliant
Beautiful products and friendly customer service will definitely be buying from sassy spirit again
May 15, 2017
Unprompted review
Reply from Sassy Spirit
Thank you for your review Eve. Very much appreciated.
Beautiful product and swiftly …
Beautiful product and swiftly delivered, thank you.
May 15, 2017
Unprompted review
Reply from Sassy Spirit
Thank you for your 5 Star review Sarah. The Madaraff baskets continue to be popular with our customers and we are delighted to hear that you love yours.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.