Great service only post office a little wild with the delivery but all ok in the end and job sorted with the clips Thanks Ken.
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See what reviewers are saying
Very helpful and knowledgeable. Went out of their way to deliver as needed and gave advice on the build. Excellent quality timber and other items. Website is clear and gives a good range without being... See more
Fantastic customer service throughout the process, from initial inquiry to final delivery. We were kept brilliantly informed during each stage. Andrei was extremely helpful, knowledgeable and sincere.... See more
Just finished our sauna all supplied by sauna timber who helped us all the way with everything we needed just gave them the measurements and they sorted everything we needed the sauna looks fantasti... See more
Company replied
Reply from Sauna Timber
Thank you for your kind words!
Reply from Sauna Timber
Hi Ryan, thank you for your feedback!
Reply from Sauna Timber
Thank you for your kind words! We're delighted to hear that you had a great experience shopping with us.
Incredible service
Incredible service. Have ordered and received it next day delivered to my address. Well done Sauna Timber!!!
August 23, 2023
Reply from Sauna Timber
Hi Diana,
Thank you for your kind words and for choosing Sauna Timber!
Reply from Sauna Timber
Thank you so much for your kind words and for taking the time to share your feedback.
It was the best price I could find on…
It was the best price I could find on the internet in the UK. Considering the distance and the weight the delivery charge was reasonable. Buying on line was very easy and when we agreed a time and date for delivery it arrived pretty much on time.
July 19, 2023
Reply from Sauna Timber
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our product at the best price on the internet in the UK. We understand that factors like distance and weight can impact the delivery charge, and we're pleased to know that you found it reasonable.
Fantastic sauna
Just finished our sauna all supplied by sauna timber who helped us all the way with
everything we needed just gave them the measurements and they sorted everything we needed the sauna looks fantastic beautiful wood so pleased we recommend this company to any one who wants to build their own sauna
June 20, 2023
Unprompted review
Reply from Sauna Timber
Dionne, thank you so much for your glowing review!
We take pride in providing excellent customer service, and it's great to know that we were able to assist you every step of the way.
We're especially pleased to hear that you find the sauna to be visually stunning with its beautiful wood. It's our goal to offer high-quality materials to ensure our customers are satisfied with the end result.
Your recommendation means the world to us. We're thrilled that you had such a positive experience, and we'll continue to provide the same level of service to anyone who wants to build their own sauna.
The standard all suppliers should aim…
The standard all suppliers should aim for.
A company that offers a premium quality product backed up by great customer service and staff knowledge.
My order was delivered very quickly even though it was ordered over the bank holiday weekend and in perfect condition.
May 1, 2023
Very helpful and knowledgeable
Very helpful and knowledgeable. Went out of their way to deliver as needed and gave advice on the build. Excellent quality timber and other items. Website is clear and gives a good range without being confusing or overwhelming. Overall made the process of buying and installing what we needed much easier.
February 20, 2023
Unprompted review
Perfect experience
The staff at this company know how to look after their customers.
The customer service is brilliant
Will definitely use again
The quality of the Alder wood I purchased is excellent
December 16, 2022
Excellent service,
December 12, 2022
We have finally found a great
We have finally found a great, reliable and knowledgeable company who stock all we need.
December 8, 2022
Thanks all good
November 16, 2022
As always there are brilliant
As always there are brilliant. Quality and price is second to none and excellent communication and delivery
November 1, 2022
Great communication and great service…
Great communication and great service and product.
Order were delivered quickly and the owner was helpful with Sauna advice.
October 21, 2022
Recommend company
Great customer service. Good friendly advice given. Delivery was quick. A great pleasure to deal with these guys.
September 15, 2022
5 star 🌟🌟🌟🌟🌟 service
August 16, 2022
Great service
Great service, communication and high quality timber at a very fair price.
Lovely people to deal with.
June 7, 2022
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