Savoy Timber Reviews 822

drove to savoy timber on talbot road blackpool today to pick up a casa white seven panel glazed door that was suposed to be ready for pick up i had already paid for it six days previous £138.00 when i got there the chap on the front desk took my pink order sheet and sent me to the wharehouse with the words through there pal one of the lads will sort you out oh sorry pal there has been a mistake you will have to come back they have sent the wrong door a white composite no offer of a discount due to my time and fuel for my car just come back when i phone you 12 miles from my preston Address 24 there and back i just could not understand how they got it wrong when it is written down in plain english on the order form (1 CASA WHITE 7 PANNEL GLAZED DOOR) and i get a white composite solidoor delivered ?

Had a large delivery today from Savoy Timber which I had ordered two weeks ago (had no issues with waiting two weeks). Had fantastic service from the driver Dave. VERY helpful, cheerful, friendly and went above and beyond to help put the timber and decking out of the way so that when my young children come home from school they can get into the house easily and don't trip over it. Thank you so much Dave for your help and the chat, you are a amazing.

I had my decking kit delivered by Dave today. He made the delivery timely and offload of decking easy. He was great to speak to and was a credit to the company!

Thank you Dave

Good price, helpful staff

Dave the driver was great,Brought the boards off the van aswell as giving me great advice on how to space and drill the decking, very good prices and quality product will use again

Recently purchased this from the blackpool store, amazing product very easy to fit
100% would recommend
Very good price 👍🏼👍🏼

Excellent service, recently purchased decking, helped driver with location to avoid low bridge, then needed more to extend my project further, Rachel in CS was amazing on my further order, called me back within 15 mins to resolve a request, great work

So far so good, Dave the delivery guy was 1st class and dropped our decking kit off before 7am this morning. Polite, efficient and informative.

Dave the driver spot on nice guy helped not only getting boards off but also advice on how to fit them very good prices and quality product will use again

Staff are friendly & helpful, with some advice as well.

Excellent customer service and products. We are very happy with our new deck and garden sleepers!

Very polite and professional driver . Offered to help me carry decking to the rear garden , I declined as he still had 3 drops to do

Just spent in excess of £3.000 .,on composite decking and Balastrade
Some wrong components sent causing the person erecting it to do an extra day's work. Still waiting for parts which were promised today. Need to up their game before I purchase anything else

What a great company to deal with.
Very good prices.Have been buying lots of little bits from them.But recently brought our worktops from them and had them cut.staff in shop are so helpfull.
The delivery driver was amazing we are on the 2nd floor in a flat.No problems bringing them up and no moaning from the driver unlike some other companys we have used in the past.Would not hesitate to use them again

Bought lots of items for a summerhouse project and agree with all the previous Five Star reviews, great service from start to finish Everyone really really helpful, delivery drivers brilliant, they’ll be the new go to for all such kit. Thanks everyone.

Delivery was prompt and on time and communication was excellent. So much so that when my husband didn't respond when the items were delivered the delivery driver went above and beyond to check if he was ok due to him having poor mobility and phoned me at work to reassure me.

Great customer experience

Savoy not only have extremely competitive prices, but their staff are really helpful, friendly and go above and beyond in terms of communication. Jane phoned me back with a courtesy call exactly as promised and kept me up-to-date with my delivery. Could not be more satisfied and can definitely recommend!

Fantastic company to deal with from the easy to order Web site through being kept in touch about delivery time, to the delivery itself.
The delivery driver, (Chicco?) was polite, smart and extremely helpful even delivering to the back garden going beyond what I had expected. Will recommend this company and use again.

I needed help with some door handle fixings. They were fantastic and even passed them on free of charge.

I ordered a sample just to verify that the ""Mississippi Pine" was a match for our work surfaces as we have had them some time (I have found in the past that the colours online are not always a true represent).

Mississippi Pine is a very knotty and distinct work surface.
The sample supplied was small but the problem is they could not have picked a more "none descript" piece of the work surface if they had tried. Just plain and I wish I could attach a picture.

Probably go elsewhere as can't be certain right work surface.