Arbor Garden Solutions Reviews 1,945

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their solid construction, sturdiness, and how well they meet expectations. Many people highlight the excellent delivery service, which is often described as prompt, efficient, and handled by helpful drivers. The ordering process is also frequently mentioned as easy and straightforward, with good communication throughout. However, some customers experienced issues with delivery times not being clearly communicated or being late. A few other people also felt that the quality of the wood was average or that there were minor flaws, such as misaligned pre-drilled holes or parts needing to be recut. There were also occasional mentions of difficulty with assembly instructions or missing parts, and some dissatisfaction with customer service regarding evasive responses or a lack of flexibility in delivery scheduling.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Quality

People report positive experiences with quality. Many customers praise the great quality timber used, sturdy... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the promptness and efficiency of... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the company for being great to... See more

Order

Customers generally report positive experiences with their orders. Many found the ordering process easy, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

delivery on time. Log Store product as described. Instructions were OK but should be read together with YouTube links. A pro might be able to assemble on their own but ordinary practical buyers sho... See more

Rated 5 out of 5 stars

Good solid construction - better than expected. Everything included other than a screwdriver - I’d recommend an electric one as there’s plenty of screwing required! Good instructions. Looks very smart... See more

Rated 5 out of 5 stars

I'm a 75yrs old Autistic Female and needed a new workbench for my DIY (Hobby!) From ordering On-Line to having a few queries, accepting delivery, and seeing it, I can say Sincerely that this is the MO... See more

Rated 5 out of 5 stars

One of the best companies we’ve dealt with recently. We ordered a pergola and having compared like for like, found the price with Arbor to be very competitive. Then after placing the order we realise... See more


Company details

  1. Garden Furniture Shop
  2. Furniture Manufacturer
  3. Furniture Store
  4. Manufacturer
  5. Outdoor Furniture Store
  6. Pine Furniture Shop

Written by the company

Arbor Garden Solutions is one of the UK's leading suppliers of industrial handmade wooden workbenches. We have a cost-effective standard range of Medium Duty, Heavy Duty, Super Heavy Duty, Mobile workbenches. We are also manufacturing garden furniture and pergolas. We specialise in bespoke custom sizes.

Arbor Garden Solutions

Written by the company

Happy customer is always our main goal!
We have a longstanding commitment to treal all customers the way we want to be treated - with respect, support and kindness.

Best quality and free shipping to most of UK Mainland Areas!

Handmade in United Kingdom.

There are no shipping costs to most of UK Mainland Areas and all of our products are handmade in UK for a premium quality.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 4 out of 5 stars

Rustic table and bench

Our table arrived within the estimated time.
The table and chairs are very sturdy and not too difficult to assemble.
The holes for the screws were pre drilled which was handy I would have liked the corresponding holes to be pre drilled as well. Might sound a bit picky but that is the only gripe.
We order the benches with backs but we rather like them without.
All in all very happy.

May 12, 2026
Rated 5 out of 5 stars

Kamila

Hi

You’re the best in the UK! Your company is reliable and trustworthy. I bought three ready-made wooden decks from you, and the quality is outstanding — very solid with thick, durable wood.

My husband and I have already installed all three decks and oiled them as well. We even had some wood left over because we shortened one of the decks, so we decided to build a small deck at the front of the house for a bench and flowers.

Everything looks absolutely beautiful. We are extremely happy with the result!

Thank you
Kind regards ❤️

April 9, 2026
Rated 4 out of 5 stars

Good but…….

Product is great and was easy to put together.
Delivery times weren’t communicated very well, so it was lucky I was in when it turned up. Unfortunately the driver wrecked one of our plants when helping take stuff in.
Slightly disappointed how much water leaked through the roof instead of shedding when it rained. If anyone has any has any ideas how best to make it more water tight……..

May 10, 2026
Rated 5 out of 5 stars

Great company to deal with.

Great company to deal with.
Item great quality at a good price.
Kept informed regarding delivery.
Excellent delivery service with no wasteful packaging.
If I require another item I will certainly use Arbor Gsrden Solutions.
A very happy customer indeed.

May 7, 2026
Rated 5 out of 5 stars

My potting table

Product quality very good arrived on time men put it together expertly. I’m happy with the product and delivery. Thank you

May 3, 2026
Rated 5 out of 5 stars

Easy to order delivery was fantastic…

Easy to order delivery was fantastic driver was great friendly and very helpful the bin store we bought was a 4 piece unit very sturdy and well made definitely needed 2 people to put together, a little fiddly to join together with one 1 person. We are happy with the results

April 30, 2026
Rated 3 out of 5 stars

Unwelcome stickiness

The delivery was on time (some 10 days ago) and I'm pleased with the look of the table and benches. However, I'm disappointed to find very sticky resin is already seeping out of the wood on one of the benches, and there are several other places where it looks as though this will happen.

April 27, 2026
Rated 5 out of 5 stars

A very good quality Field Shelter

Delivery arrived on time and unloaded by the driver & passenger. The field shelter was very good quality and very robust, pretty easy for 2 people to assemble with clear instructions. A very good quality product and good value for the price.

April 27, 2026

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