Great rates - good information on rentals not the mark ups seen on the well known booking platforms. Looking forward to experience my rental in a few months. So maybe I will update my review once I ha... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
We recently started receiving reservations through Savvy. We are very happy that no service fee is applied to the reservation. This keeps guests happy, and there is no need to explain charges a gues... See more
Company replied
Our experience with Savvy was extremely positive. The pricing for the property we rented was better than we found on VRBO or other similar platforms. The site was easy to navigate and contacts were... See more
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I had an awesome experience with a direct booking for a vacation in Rocky Point. The ad had everything I needed to make a great choice and get directed to the owners website. I booked directly throu... See more
Company replied
Company details
- Travel Aggregator
- Cabin Rental Agency
- Holiday Accommodation Service
- Lodging
- Vacation Home Rental Agency
- Vacation Rental
Written by the company
Savvy, formerly bnbfinder, is the vacation rental platform redefining travel for modern travelers and hosts. We believe that travel should be stress-free, transparent and all about making unforgettable memories with the ones we love. That’s why Savvy only lists professionally managed stays, always offers straightforward pricing and never charges service fees — saving travelers up to 20% savings per booking. With over 150,000 properties across the U.S., Canada, and Mexico — from beachfront homes and luxury villas to cozy cabins and countryside retreats — Savvy is where great value meets elevated and reliable hospitality that rivals top-rated hotels. Led by Eric Goldreyer and a team of hospitality and travel industry veterans, Savvy is also designed with property managers in mind. As a book-direct marketplace, hosts enjoy greater autonomy over their listings, empowering them to own the entire booking process, deliver exceptional guest experiences and keep more of their earnings. With Savvy, booking and managing vacation rentals just got smarter, simpler and whole lot more fun.
Contact info
Austin, United States
- +1 512-351-3797
- hello@savvy.com
- savvy.com
4.2
Great
92 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Savvy.com
Thank you so much for the feedback and we're happy to hear that everything went smoothly. Thanks for choosing Savvy!
Reply from Savvy.com
We love to hear that! Saving money and keeping things hassle-free is exactly what Savvy is all about. Thanks so much for the feedback!
Reply from Savvy.com
Welcome to Savvy and thank you for giving us a try! We’re so glad your first experience has been an easy one so far. If you need anything along the way, we’re always here to help.
Booking was Easy
Booking was Easy! Prices beat every other booking site! Great details about the places and what is around, lots of pictures to make sure it is everything you need in a place to stay!
February 22, 2026
Reply from Savvy.com
Thank you for the feedback! We love hearing that you found the booking process easy and the pricing competitive. Our goal is to make it simple to find great places without the extra fees, so it means a lot that you had such a positive experience. We hope you have an amazing stay!
Reply from Savvy.com
We’re glad the booking process was quick and easy and we hope you had an amazing stay with all the good vibes! Thank you for booking on Savvy!
Great start with Savvy
We recently started receiving reservations through Savvy. We are very happy that no service fee is applied to the reservation. This keeps guests happy, and there is no need to explain charges a guest sees that they may not understand.
February 17, 2026
Reply from Savvy.com
Thank you for the great feedback - keeping pricing transparent and straightforward is a big part of our mission! We truly appreciate your partnership and look forward to continuing to support your success on Savvy!
If it’s “too good to be true”, it probably is!
We booked a condo for spring break at an INCREDIBLE rate. I’m talking almost $1000 less than any other booking platform for the same rental. We kind of had the feeling that it was “too good to be true”, but the payment was accepted and contract signed. However, just a few hours later, we received an email from the actual rental agency for the condo stating they could not honor the price we booked at, refunded our money, and cancelled our reservation! They apologized profusely stating that they have had trouble with SAVVY and were in the process of ending their contract due to ongoing price discrepancies. I would not trust booking through this platform in the future.
February 13, 2026
Reply from Savvy.com
We’re really sorry this happened and completely understand how disappointing it must have been to think you secured such an incredible rate, only to have it canceled a few hours later.
After reviewing this with the host, we confirmed that Savvy was displaying the exact rate being sent to us from their reservation system at the time of booking. Unfortunately, there was a configuration issue within the host’s software that caused the discrepancy. They’re currently reviewing and correcting it and their listings are temporarily not bookable on Savvy while that’s being addressed to prevent anything like this from happening again.
We did reach out directly to try and help make this right and we’re still available if you’d like assistance securing another stay.
Thank you for sharing your experience!
Excellent alternative to Air BnB
I had an awesome experience with a direct booking for a vacation in Rocky Point. The ad had everything I needed to make a great choice and get directed to the owners website. I booked directly through and saved a couple hundred bucks in fees!
February 2, 2026
Reply from Savvy.com
Thank you so much for booking with Savvy! We’re thrilled to hear you had a great direct booking experience and were able to save on fees. That’s exactly what Savvy is all about, helping travelers book smarter and keep more money in their pocket. Enjoy your trip!
Great Platform
I love that Savvy gives another outlet for guests to find you without charging an outrageous commission. I just got my first booking from Savvy and I am very excited to see people are using the platform.
February 1, 2026
Reply from Savvy.com
Congratulations on your first booking and thank you for partnering with us!
Reply from Savvy.com
Thank you for the feedback and we're happy to hear that you saved money on your trip through Savvy!
Poor customer service…
I booked a place with you then found out i put in the wrong dates. I have tried to cancel this resrvation through Savvy and through the owner and have been unable to get it cancelled. Poor customer service.
January 26, 2026
Reply from Savvy.com
Thanks for sharing your feedback and we’re sorry for the initial frustration. While Savvy facilitates the booking, reservations and cancellations are managed directly by the host, which caused some initial confusion. Once we were made aware of the issue, our team immediately contacted the host with you included to clarify the cancellation process. The host confirmed the reservation was cancelled within the hour and we’re glad we could help resolve this quickly.
Thank you for booking with Savvy and if you have any further questions or concerns, we’re here to help.
This is a great place
I love the prices in the properties! They are very competitive. I reserved a place for my 50th birthday trip, and I paid 2 days ago. I have STILL not heard from the host, nor have any of my correspondence been answered. I still don’t have an address to notify my guests, and I’m left wondering if I actually have a rental, or will we be scrambling for stay options once we get there. I’m praying I didn’t just get scammed. After this review, mt stay was exactly like the pictures, and the location and stay was perfect!! I will def come again!
January 24, 2026
Reply from Savvy.com
We’re sorry for the initial concern and appreciate you flagging this. Our team contacted the host and confirmed your reservation, with you included in the conversation. Thank you for booking with Savvy and we hope you have a wonderful birthday trip!
Reply from Savvy.com
Thank you for booking with Savvy! Enjoy your stay!
Great Customer Service
**Update: Saavy reached out to explain the $50 new account sign-up is processed as a credit and indicated they will reach out to ensure it is applied**
I was supposed to get a $50 new account sign up discount that did not get applied to my first purchase. :-(
December 8, 2025
Reply from Savvy.com
Thank you so much for the feedback and we’re sorry for any confusion around the $50 credit. This offer is processed as a $50 rebate after you complete your booking. We’ll reach out to assist you with the rebate process. Thank you again and thanks for booking with Savvy!
People may think Savvy is too good to good to be true! They're right, but they are real and a great partner…
People may think Savvy is too good to be true. I thought the same and have been very happy to have partnered with them. They are everything they advertise! A great partner!!!
December 8, 2025
Reply from Savvy.com
Thank you so much for the great feedback! We’re excited about partnering with you and can’t wait to shake up how travelers book.
Reply from Savvy.com
Thank you for the feedback and we're happy to hear that you saved money by booking with Savvy! Enjoy your stay!
Reply from Savvy.com
Thank you for booking with Savvy!
Stay away
Stay away, I can never trust a company that asks me for my routing and account number for a rebate for using them!! Then after weeks finally agree to pay me pay check, and now says they won't, Not a trust worthy company in my opinion.
This is a responce from Savvy before backing out again. Probably just wanted the thanksgiving business before I posted.
Hi Cheryl,
Thank you for reaching out! I’ve passed your message along to our support team, who is working to complete your request and issue a check as soon as possible. Please allow them some time to respond.
Please also note that check reimbursements are not something we normally offer, but we’re making an exception in your case, so we truly appreciate your patience.
As mentioned previously, the fastest way to receive your optional rebate is through our secure payment processor, Stripe. However, since you prefer a check, we’re happy to accommodate, just keep in mind that a mailed reimbursement may take up to two weeks to arrive.
Thank you again, and please feel free to reach out to support if you have any additional questions.
October 27, 2025
Reply from Savvy.com
Updated: 03/23/2026
Hi Cheryl - We’re sorry! We made a mistake…
We thought everyone would be so excited that in addition to saving them hundreds on a vacation rental, we were giving them an additional $50 rebate that we totally failed to consider possible frustrations with “how” the rebate was processed. While we assure you it was secure, we totally see how it could seem awkward. Our apologies.
Based on your feedback however and frustration that we caused to you, we’ve made improvements to our rebate redemption process to make it faster and more streamlined for travelers and now also offer payout via: Venmo, PayPal, and the Cash App, all of which allow for instant reimbursement without the need for traditional bank transfers or banking information.
We’re always working to improve and appreciate the opportunity to learn from your experience. If you have any additional questions or would like to revisit your request, we’d still like to make sure you get your rebate. Our team is here to help at support@savvy.com.
-----------------------------------
Original: 11/25/2025
Thank you for the feedback and we’re truly sorry for the frustration. We want to clarify that our rebate program has one payout method, secure direct deposit through Stripe, the same trusted payment platform used by many major companies. This process keeps your information encrypted and is the only method our system is approved to use.
We explained this several times and fully respected your decision not to proceed. Because a mailed check isn’t something we’re able to offer, we weren’t able to complete the rebate under different terms.
We appreciate you giving us the opportunity to assist, even though we couldn’t fulfill the rebate in a way that felt comfortable for you. Thank you again and should you have additional questions or concerns, reach out to us at support@savvy.com - we're here to help!
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