Great rates - good information on rentals not the mark ups seen on the well known booking platforms. Looking forward to experience my rental in a few months. So maybe I will update my review once I ha... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
We recently started receiving reservations through Savvy. We are very happy that no service fee is applied to the reservation. This keeps guests happy, and there is no need to explain charges a gues... See more
Company replied
Our experience with Savvy was extremely positive. The pricing for the property we rented was better than we found on VRBO or other similar platforms. The site was easy to navigate and contacts were... See more
Company replied
I had an awesome experience with a direct booking for a vacation in Rocky Point. The ad had everything I needed to make a great choice and get directed to the owners website. I booked directly throu... See more
Company replied
Company details
- Travel Aggregator
- Cabin Rental Agency
- Holiday Accommodation Service
- Lodging
- Vacation Home Rental Agency
- Vacation Rental
Written by the company
Savvy, formerly bnbfinder, is the vacation rental platform redefining travel for modern travelers and hosts. We believe that travel should be stress-free, transparent and all about making unforgettable memories with the ones we love. That’s why Savvy only lists professionally managed stays, always offers straightforward pricing and never charges service fees — saving travelers up to 20% savings per booking. With over 150,000 properties across the U.S., Canada, and Mexico — from beachfront homes and luxury villas to cozy cabins and countryside retreats — Savvy is where great value meets elevated and reliable hospitality that rivals top-rated hotels. Led by Eric Goldreyer and a team of hospitality and travel industry veterans, Savvy is also designed with property managers in mind. As a book-direct marketplace, hosts enjoy greater autonomy over their listings, empowering them to own the entire booking process, deliver exceptional guest experiences and keep more of their earnings. With Savvy, booking and managing vacation rentals just got smarter, simpler and whole lot more fun.
Contact info
Austin, United States
- +1 512-351-3797
- hello@savvy.com
- savvy.com
4.2
Great
92 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Savvy.com
Updated Company Response: March 22, 2026.
Jasmine - That pains us to hear. Please accept our apologies as we truly pride ourselves on our great customer service. Our care team is located in Austin TX and personally handles ALL Savvy customer service. We don’t outsource overseas or to a third-party, or use Ai to respond. Sounds like there was something atypical that happened. So sorry. I hope you’ll give us another chance to save you hundreds on your next vacation.
Original Company Response: Thank you for your feedback and we’re truly sorry if your experience fell short of expectations. We’d appreciate the chance to learn more and make things right, so please reach out to us at support@savvy.com and our team will be happy to help.
Easy to get direct bookings!
November 21, 2025
Reply from Savvy.com
Thank you for the feedback and for booking with Savvy!
Orlando
It was very easy to locate and find a property that was much lower than any other site.
November 11, 2025
Reply from Savvy.com
We’re happy to hear how easy it was to find and book your perfect stay! Thank you for using Savvy!
Reply from Savvy.com
Thank you for the feedback and for using Savvy!
Great cutomer service
October 28, 2025
Reply from Savvy.com
Thank you for the feedback, we're always here to help!
No communication …
I have not received any communication from the host since I signed the rental agreement and paid the first half. I do not know who to contact with questions regarding the rental.
October 23, 2025
Reply from Savvy.com
Thank you so much for the feedback and we’re sorry for any initial confusion with your booking details. We reached out via email to assist and appreciate the chance to help get everything sorted out. Thanks again for reaching out and for booking with Savvy!
Very poor experience
Very hard to get help or information. Your phone system stinks.Not enough pertinent information on listings.
October 15, 2025
Reply from Savvy.com
Updated Company Response: March 22, 2026:
Hi Bob - We wanted to let you know that since the time of your feedback we have added the following to our property listings to provide travelers like you with more pertinent information: ratings & reviews, individual room descriptions, and detailed cancellation policies. In addition we have added more filters to improve usability. We hope you like it. Thanks for the feedback. It’s feedback from savvy travelers like you that help us continue to improve.
Original Company Response: We’re sorry to hear you had trouble finding the information you needed. Our goal is always to make things simple and transparent, so we appreciate your feedback. We’re glad we had the chance to connect directly and assist with your gift card redemption and if there's anything else that we can assist with, please don't hesitate to contact us at support@savvy.com. Thank you for booking through Savvy!
Clear and upfront
Clear and upfront information and pricing, connected directly to the source of rentals.
October 10, 2025
Reply from Savvy.com
Thank you so much for the feedback and for giving Savvy a try! We hope you enjoy your stay AND the savings!
Wedding Accommodations
Our experience with Savvy was extremely positive. The pricing for the property we rented was better than we found on VRBO or other similar platforms.
The site was easy to navigate and contacts were easy to speak with both prior to and during the booking. We will definitely be using Savvy in the future!!
September 16, 2025
Reply from Savvy.com
We're so happy to hear that your stay was great! Thank you for booking through Savvy and we look forward to helping you save money again in the future!
No extra or hidden fees
No extra or hidden fees. Prices are below other companies.
I will be using Savvy 100% everytme I travel.
October 12, 2025
Reply from Savvy.com
Thank you so much for the feedback and for using Savvy! Enjoy your stay!
Excellent customer service
Jennifer was extremely helpful getting my reservation processed.
Savvy saved me several $$... love that.
I'll definitely use Savvy again!
October 9, 2025
Reply from Savvy.com
Thank you so much for the feedback, we're always to happy to help! Enjoy your stay!
This was the worst experience!
This was the worst! Before booking the host wanted all kinds of information. After I booked they wanted a copy of my license, why i was going to be on DC. It was a bit sketchy. Then the day I was supposed to check in I get an email saying they can't accommodate me! Hours before I land in DC i had no housing. They gave no recommendations. It was the worst experience ever!!!
September 1, 2025
Reply from Savvy.com
Updated Company Response: March 22, 2026:
Hi Linda - So sorry to hear about this unprofessional experience with one of the hosts on our platform. Going forward, rest assured that any host treating guests this way will find themselves no longer on the platform.
Original Company Reply: We’re so sorry to hear about your experience, that’s absolutely not the standard we expect from any of our hosts. If your booking was confirmed, you should never have been left without accommodations and we completely understand how stressful that must have been.
We’ll be reaching out to you directly by email to gather a few more details so we can investigate what happened with this host and ensure it doesn’t happen again. We’ll also be contacting the host right away to review how your reservation was handled.
Thank you for bringing this to our attention, and again, please accept our sincere apologies for the inconvenience this caused.
Same search features with great savings…
Same search features with great savings compared to Airbnb.
October 1, 2025
Reply from Savvy.com
Thank you so much for booking with Savvy! Enjoy your trip and savings!
It was easy to integrate with Savvy
It was easy to integrate with Savvy, and the customer service staff was amazing.
October 2, 2025
Reply from Savvy.com
Thank you so much for the kind words! We're here to help if you ever need us!
Super receptive to input and fantastic…
Super receptive to input and fantastic support!
September 29, 2025
Reply from Savvy.com
Thank you so much for the feedback and for working with us to make our website better!
First time using website
First time using website. Everything went smooth and easy. Will definitely use it again.
September 7, 2025
Reply from Savvy.com
We're happy to hear that your experience with Savvy was smooth a smooth one! Thank you for the feedback!
Search engine doesn’t filter for pets…
I filtered for pet friendly rentals only, booked a place and then was told it’s not pet friendly. I lost out on 2 places on another site thinking I had a place booked and then was forced to cancel.
September 24, 2025
Reply from Savvy.com
We’re really sorry this happened and know how frustrating it must’ve been, especially when traveling with pets.
We’ll be reaching out to learn more about what went wrong so we can get it sorted with the host and make sure listings are clearer going forward. Thank you so much for making us aware of this as it helps us improve for you and other travelers.
My question was not answered
My question was not answered. I was referred to the host for more information and the host never responded.
September 22, 2025
Reply from Savvy.com
Thank you for your feedback and we’re sorry for any confusion! Savvy connects travelers directly with hosts, so questions about on-site matters like construction can only be confirmed by the host which is why we referred you to them. Since we didn’t hear back after our reply, we assumed you were able to connect with them directly. In the future, if a host doesn’t respond, our team is always happy to step in and follow up so you’re not left without an answer. We appreciate you sharing this experience and will continue working to make that clearer for our travelers. Thank you again!
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