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See what reviewers are saying

Rated 5 out of 5 stars

Swift delivery, excellent communication, garment 18-24 month, organic cotton, long sleeve vest. Standout, stunning vibrant colour purple, now washed and dried several times and still looks and feels a... See more

Rated 5 out of 5 stars

Super speedy postage each time I have made an order! My most recent over this week was actually delivered before I was expecting it to! Which was amazing as I have left buying birthday presents unti... See more

Rated 5 out of 5 stars

Easy to navigate website, good description of yumbox latch repair kit. Emailed to make sure they received the colour request and had a quick and friendly response. It arrived quickly and was easy t... See more

Rated 5 out of 5 stars

If there were an award for "Most Versatile and Life-Saving Children's Clothing," this shop would take the gold! Their vests? Absolutely brilliant and organic—fitting perfectly over cloth nappies. But... See more

Company details

  1. Children's Clothing Store
  2. Children's Toys Store

Written by the company

ScandiBugs focuses on Scandinavian and Scandinavian inspired children’s clothes and toys which are both sustainable and ethical. Our ethos is to allow children to dress like children and play like children, and we have carefully curated our collections of bold and bright colours and sustainably manufactured toys to reflect this. Our Scandinavian inspiration relates not only to the aesthetic of the products we sell, but also to the Scandinavian style of parenting encouraging independent and open-ended play and outdoor activity. We know how important it is to chose the products which are right for your family; each of our brands has been tried, tested and loved in our own home.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!

The product was prompt, it was wrapped beautifully and we love using our yum box! Thank you Scandibugs!

May 9, 2022
Rated 5 out of 5 stars

Yumbox

Very pleased with the 2 yumboxes i ordered, nice size and designs, they were packaged really well my daughter is very happy with them.

May 5, 2022
Rated 5 out of 5 stars

Perfect

Perfect - ordered and delivered within two days!! Safely wrapped up to avoid any damage during delivery! Couldn’t fault this company at all!! Loved the product too came in perfect condition and definitely worth the money!!

May 5, 2022
Rated 1 out of 5 stars

Still waiting a week later for my items…

Still waiting a week later for my items to arrive
Totally missed out on giving my grandson his birthday present as the items haven’t came!!
Delivery said 2-5days!!!
7 days later and still no sign
Wouldn’t use them again!
**In response to your message about shipping**
This is your shipping policy!!

Shipping policy

UK
Order before 2pm Mon-Fri for same day despatch.
BRANDED CLOTHING ORDERS:
FREE
ALL ORDERS OVER £35:
FREE
ORDERS UNDER £35:
£2.95
GUARANTEED NEXT DAY*.
£6.95
*For Guaranteed Next Day order before 2pm Mon-
Thu. This service is not available in some areas of
the UK, Isle of Man and Channel Islands. Saturday
delivery is not guaranteed.

Nowhere does it mention express shipping for £1!!!

May 4, 2022
ScandiBugs logo

Reply from ScandiBugs

Hi Jill,

Our first ever 1 star review! This is really disappointing for us, we’re a very small independent family-run business with customer service at the core of what we do so we never like to see unhappy customers; in this case we do feel this rating is unjustified.

I can see you placed your order at 8:09am 27/4, it was fulfilled and in the postal system by 4:00pm the same day via the ‘Standard 2-5 days’ method you selected. I can also see from the tracking that your order actually arrived with you 4th May; the 5th working day since your order and the day you left us this review.

The vast majority of our standard orders do arrive within 2 working days but sometimes they do take the full timeframe set out on the checkout page. I realise it’s disappointing you weren’t able to give the gifts to your Grandson when expected, we strongly advise customers to consider the ‘Express 1-2 days’ upgrade (for a very reasonable £1 charge 😊) or our competitively priced Guaranteed Next Day option for those deliveries where timing is crucial.

I hope your Grandson is now enjoying his gifts and we hope he had a lovely day. If you need any further help with your order, please email us at hello@scandibugs.co.uk.

Thanks,
Team ScandiBugs

Rated 5 out of 5 stars

So impressed with the items I bought…

So impressed with the items I bought for my girls. Great pattern. Vibrant! Look like a good quality.I bought few tops and a dress they look a little big but my girls are pettit so it maybe true to Size.
I love the little dress with cheetahs 🐆
I definitely going to keep eye on lovely items for my daughters. Recommend definitely !

April 14, 2022
Rated 5 out of 5 stars

Wonderful

Received beautiful clothes next day. Reasonably priced and the quality is pretty unbeatable. Really lovely stuff and I can’t wait to buy something again.

March 29, 2022

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