Scented Narcissi Reviews 

463
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company, praising the consistent quality and exceptional service. Customers frequently mention that the flowers arrive wonderfully fresh, beautifully packaged, and emitting a delightful, long-lasting fragrance that brightens up the room. People love sending these charming blooms as special gifts to friends and family because the online platform is very simple to navigate. However, some customers also noted issues with courier delivery delays or occasional unexpected problems during transport. A few people experienced late arrivals for important dates or found that the exterior packaging was slightly crushed upon reaching its final destination.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the gorgeous scent, pristine... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the long-lasting freshness, pristine... See more

Delivery service

People report positive experiences with delivery service, frequently praising prompt updates and punctual... See more

Service

Clients share satisfaction on service, frequently highlighting friendly, helpful staff and prompt telephone... See more

Order

Customers consistently note positive experiences with order processes, highlighting the easy website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just stunning. I sent these to my sister who absolutely adored them - incredibly beautiful and dainty with a gorgeous scent - 35 stems of pure delight. They are so different from all the other flowers... See more

Rated 5 out of 5 stars

Firstly I was emailed a deal for being an existing customer. The website is attractive, clear and easy to use. It is simple to navigate between different products. Ordering and adding discounts is sim... See more

Rated 5 out of 5 stars

Great website and so easy to order, especially when you are sending orders to different addresses. These orders were surprise gifts for my daughters which they both loved. Wish that I could send some... See more

Rated 5 out of 5 stars

Fantastic customer service and absolutely beautiful flowers. I am so pleased I ordered these from scented narcissi, my sister was delighted with them and said they looked and smelled divine. Thank y... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

Steeped in heritage, Scented Narcissi, The Blue Box Flower Company, is the first point of call for luxury flowers in the UK. Based on St.Mary’s, the Isles of Scilly, recognised internationally for its historical industry of Scilly flowers, we are a wholly unique online florist.


Contact info

4.8

Excellent

TrustScore 5 out of 5

463 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(463)

79 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful scent

Beautiful scent. It was a 95th Birthday present for a friend of my dad´s. We chose the cream letterbox narcissi. The lady was delighted with them and commented on how lovely they were

February 25, 2025
Scented Narcissi logo

Reply from Scented Narcissi

Thank you!

Rated 5 out of 5 stars

5 Stars 🌌

Personal, efficient & professional service. Definitely recommend! Thank you 🌠

March 4, 2025
Scented Narcissi logo

Reply from Scented Narcissi

Thank you!

Rated 5 out of 5 stars

Beautiful narcissi and speedy delivery

As always speedy delivery! And the narcissi are beautiful as ever.
I've been ordering from Scented Narcissi for years, for myself and as gift for others, and have never been disappointed.

February 24, 2025
Scented Narcissi logo

Reply from Scented Narcissi

Thank you!

Rated 5 out of 5 stars

Excellent helpful company with beautiful flowers delivered in perfect condition.

Scented Narcissi delivered flowers which were beautiful and in perfect condition. The only occasion on which the delivery company had problems delivering,Scented Narcissi sent alternative flowers despite the fact that there was no fault on their part. I sent three different bunches to my sister and she was delighted with them.

January 30, 2025
Scented Narcissi logo

Reply from Scented Narcissi

Thank you!

Rated 5 out of 5 stars

Company answered the phone quickly and…

Company answered the phone quickly and efficiently
and got my order exactly right.
The flowers arrived in perfect order and were absolutely
lovely and very much appreciated by the recipient.
Susan Simpson

January 30, 2025
Scented Narcissi logo

Reply from Scented Narcissi

Thank you!

Rated 5 out of 5 stars

Beautiful narcissi

Beautiful narcissi. Just ready for flowers to open during the week. A lovely birthday present and gathered from farms we know!

January 30, 2025
Scented Narcissi logo

Reply from Scented Narcissi

Thank you!

Rated 5 out of 5 stars

Blooms that bring joy

As ever, beautiful blooms delivered efficiently, bringing joy! The recent addition of the ‘letterbox delivery’ option is a great idea.

January 30, 2025
Scented Narcissi logo

Reply from Scented Narcissi

Thank you!

Rated 5 out of 5 stars

Beautiful Scent

The flowers were ordered for my daughter's birthday, she says the scent is wonderful. It was easy to order and the flowers arrived in good time with plenty of updates from the delivery firm.

January 29, 2025
Scented Narcissi logo

Reply from Scented Narcissi

Thank you!

Rated 5 out of 5 stars

I was kept up to date with change to…

I was kept up to date with change to delivery date due to a storm grounding flights from I.O.S.b
But despite that, the bunch of beautiful narcissi arrived in bud,healthy and a delightful scent.

January 28, 2025
Scented Narcissi logo

Reply from Scented Narcissi

Thank you!

Rated 5 out of 5 stars

Perfect January treat

Quick delivery. Perfect scented narcissi, really uplifting in these January days. Great value. Such a treat

January 6, 2025
Scented Narcissi logo

Reply from Scented Narcissi

Thank you so much!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look