Scentubeauty Reviews 

96
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and lovely fragrances of the various beauty products available. Shoppers note that the items are competitively priced, making them a worthwhile purchase for daily skincare routines. Consumers also appreciate the extensive selection that rivals high street stores. A few other people also felt that the delivery service was exceptionally fast and reliable. Buyers highlight that packages always arrive safely and securely packed, often accompanied by unexpected useful samples. People mention that tracking information is clear and dispatch times are impressively prompt. Reviewers state they would gladly use the online shop again.

What people talk about most

Product

People report high satisfaction with the product range and quality. Consumers frequently mention that items... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptional speed and... See more

Price

Users describe satisfaction with price and value, expressing happiness regarding the competitive costs.... See more

Service

Consumers find service to be exceptionally positive, praising the fast response times and faultless... See more

Quality

Clients share positive opinions on quality, consistently highlighting high satisfaction with the products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got the best hand cream I've ever used from scentubeauty- Ortigia Sicilia and the fragrance Zagara is lovely. I have sensitive skin but this handcream helps and leaves my hands really soft and hydrat... See more

Rated 5 out of 5 stars

Phoned first, answered immediately with knowledge. Ordered at a great price, arrived quickly. This is so much better than some of the 'big guys' who I've had issues with before. I'll defintely use Sce... See more

Rated 5 out of 5 stars

Great experience. Ordered Ortigia Floria candle and hand wash. The hand wash in particular was a thing of beauty in itself. Lovely products, gorgeous fragrance. Had never used the company before,... See more

Rated 5 out of 5 stars

The perfume was delivered on time as described and well packaged. Mom will be over the moon at Christmas as I noticed she is almost out of her last bottle but she doesn't know yet that I have got her... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

96 reviews

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No recent history of asking for reviews

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4.8

All reviews

(96)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Guerlain pearls

These Guerlain pearls were a gift for a friend and I was very impressed with the whole experience. The look of the tin is beautiful combined with a soft powder puff and a gorgeous fragrance. Not used them myself but I do have the compact, which I love. Hence the idea of gifting.

Reviews are always understandably positive. Prompt service and delivery. Highly recommended. Thank you.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Was so happy with the offer I found…

I was so happy with the offer I found from scentu whilst looking for this special perfume. I cannot fault the service I received from emails to delivery and my purchase was well packaged too. Thank you secntu you have a new customer if I could give 10 stars I definitely would . Sue

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service

I was very satisfied with the service I received. I had ordered handwash in the wrong size and fragrance so I phoned the company. I spoke to Sophie, who was very helpful and efficient. She attended to my problem and got it rectified very swiftly. Thank you for an excellent service.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Ortigio soap dish & soap

Bought this beautiful gold Ortigio soap dish & soap as a present for my friend. I knew the georgous leopard design would look good in her bathroom with its jungle wallpaper. She was delighted.
It arrived quickly & well packaged. I would recommend this company.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

The Ortigia soap dishes arrived beautifully packed and the very next day. I’d ordered similar from Liberty which took 4 days. I’ll definitely be using this site again:the service was excellent.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Toleriane Ultra Dermallergo - perfect for sensitive skin

The whole Toleriane Ultra Dermallergo range is perfect for my sensitive skin and this serum is really lovely to use. These La Roche Posay products were were recommended by my dermatologist and I have had no problems with my skin during the 18 months I have been using them. Great customer service from Scentu - the absolute best price I could find for this product - and free p&p and some unexpected useful samples.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE AVOID THIS STORE!!!!

Please avoid this company. They sold me a fake perfume. I’ve been buying Givenchy Very Irresistible for more than 15 years from different shops, and this one smells nothing like the real thing. It has only a faint, unpleasant scent. Stay away!!

November 28, 2025
Unprompted review
Scentubeauty logo

Reply from Scentubeauty

We have contacted you to resolve this issue.
We do not sell fake items.
We are official stockists of all the items that we stock and they are sourced directly from the manufacturer.

Rated 5 out of 5 stars

Great service

The products arrived quickly and were carefully packed so that the items were in perfect condition on arrival. I purchased shower gel and a fragrance diffuser by Ortigia Sicilia. The packaging is beautiful and the Zagara fragrance is complex and luxurious. I shall definitely buy it again.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Ortigia Ambra Nera perfume

Ordered a lovely perfume at a very competitive price. Perfume was well packaged and received promptly, along with great update information about the delivery progress. Would not hesitate to use Scentubeauty again

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect experience

The perfume was delivered on time as described and well packaged. Mom will be over the moon at Christmas as I noticed she is almost out of her last bottle but she doesn't know yet that I have got her a new one. I would definitely use Scentubeauty again without hesitation

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable service and great products.

This was my second purchase from Scentubeauty and it was equally as good as the first. I would not hesitate to recommend. They offer a reliable service with great products at very competitive prices. The Ortigia soap is very high quality soap with a fabulous feel and smell. Great to have this in a 1 litre refill so I can conveniently top up my glass bottle.

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

Ortigia Floria

Great experience. Ordered Ortigia Floria candle and hand wash. The hand wash in particular was a thing of beauty in itself. Lovely products, gorgeous fragrance.
Had never used the company before, but was having trouble getting the above products.
Ordering was easy. I was kept up to date on the progress of the order and it arrived before the scheduled day. Items were well packed and arrived safely.
Great experience.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Thalgo velvet cleansing milk and Guerlain lipstick

After positive first experience decided to buy from this company again. All worked perfectly and another happy customer.
I needed Guerlain lipstick as a gift and was excited how quickly everything was delivered. Very happy with the entire experience.
Thank you. Will definitely be back.

September 11, 2025
Unprompted review

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