Schnauber - Timber windows & doors Reviews 

107
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Dinu and the team were prompt, professional, friendly and provided an excellent service. The windows are of very good quality and the fitting and finish are wonderful. The team always clean up well af... See more

Rated 5 out of 5 stars

Two beautiful large sliding doors installed at the front of a 130 year Coach House. The doors are fabulous and staff where lovely. There were a few issue with the project as you would expect insta... See more

Rated 5 out of 5 stars

A great company to work with from start to finish. Communication was clear throughout the whole process, and everything was handled professionally. The quality of the finished windows and doors exceed... See more

Rated 5 out of 5 stars

I literally could not fault this company at all. From the initial appointment with Micheal which was completely unpressurised ( I'd had quotes from other companies). To Marius the extremely consci... See more

Company details

  1. Window Installation Service

Written by the company

Schnauber: Timber Windows Cambridge provide fully furnished, high-end, wooden Windows and Doors at affordable price. Get a free quote!


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4.7

Excellent

TrustScore 4.5 out of 5

107 reviews

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4.7

All reviews

(107)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Another great job completed!

We had all the windows at the front of the house replaced by Schnauber a few years ago. They did a great job then so we got them back when we needed a new front door. There is a huge range to choose from and it’s high quality. What is amazing is their attention to detail and the perfect finish you end up with. Highly recommended!

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service, from start to finish!

I recently had the pleasure of working with Schnauber for my window installation project, and I couldn’t be more thrilled with the results! They did an outstanding job fitting our box bay windows in both the living room and bedroom, as well as our side window with privacy glass.
From start to finish, the experience was top-notch. Marius, our main liaison, was incredibly knowledgeable and attentive throughout the entire process. He patiently answered all our questions and provided expert guidance on selecting the perfect windows for our home.
The installation itself was carried out by two highly skilled fitters who demonstrated true craftsmanship. Their attention to detail and precision were evident in every aspect of their work. They were efficient, tidy, and respectful of our property, completing the installation with minimal disruption.
The end result is simply stunning. Our front bay windows have transformed the appearance of our home, both inside and out. Thank you, Schnauber team!

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely worth the wait!

From the moment we met Marius, for the quotation for our new front door, we knew we’d made the right choice. The Schnauber team couldn’t have been more professional and knowledgeable - advising on style, colour-matching and the most opulent yet understated door furniture, we were in safe hands.

The lead-time is testament to their customer-based desire for quality and careful craftsmanship. The excellent fitting team of Jonas and Zigmas worked tirelessly to ensure a perfect fit and Jonas even returned the following day to add finishing touches, that we couldn’t see were needed! The end result are two very happy customers, who are now budgeting for two new front windows from Schnauber! Fantastic work deserving of grateful thanks. Philip and Katharina Carter 🙏

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent in all respects

These are the second tranche of windows from Schnauber, and like the first time the windows are of excellent quality and the fitters are extraordinarily good. They do a really thorough job, but also leave everything in a good state at the end of each day. We are very pleased.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Top quality workmanship throughout the process.

Top quality workmanship in advising, preparation and installation. Period thatched cottage and very satisfied with workmanship and most importantly the way windows and doors are sympathetic to the house. More expensive, maybe, but quality and experience of installation worth it. No reservations at all in recommending Schnauber for windows and doors.

February 5, 2025
Unprompted review
Rated 1 out of 5 stars

Time wasters!

Came out at the end of November to quote for a door. Chased up the quote nearly 3 weeks later and was promised it "shortly". Another 5 weeks gone by with no contact at all! I refuse to chase companies to try and spend my money with them.

January 28, 2025
Unprompted review
Schnauber - Timber windows & doors logo

Reply from Schnauber - Timber windows & doors

Dear Mr. Jackson,

We are saddened to see your 1-star review, as we always strive to provide the best customer experience.

As you are aware, your door has an unusual and complex structure and is significantly oversized compared to standard designs. Given these challenges, it took us some time to assess whether we could carry out this technically demanding project while ensuring the door would be both sturdy and fully functional. From your previous comments, we understand that your existing door has never functioned properly since installation, which is why we wanted to ensure we approached this job correctly.

Our records show that the quotation was produced on 22nd December and sent via email. We’re sorry to hear that you couldn’t locate it. In some instances, our quotations may end up in the spam/junk folder, so we kindly ask you to check there.

If you are still unable to find the quotation, we would be happy to resend it to you. One of our representatives will reach out shortly to confirm whether you have located the email or if you would like us to send it again.

We truly value your time and hope to resolve this matter to your satisfaction.

Best regards,
Schnauber team

Rated 5 out of 5 stars

Excellent customer support and the…

Excellent customer support and the installers were great, cleaned up after themselves and did a good job.

January 14, 2025
Unprompted review
Schnauber - Timber windows & doors logo

Reply from Schnauber - Timber windows & doors

Thank you for your kind words! Our team is thrilled to hear your feedback.

Best regards,
Schnauber Team

Rated 5 out of 5 stars

Schnauber did a great job

I first had doors installed by Schnauber in 2019. They continue to look great. Heartened by the service I received from Marius and his team I commissioned replacement windows in 2024. I am delighted with the finished result. Pre-installation any questions I had were addressed promptly. The installation was done on time with minimal disruption inside and out. Great job.

December 9, 2024
Unprompted review
Schnauber - Timber windows & doors logo

Reply from Schnauber - Timber windows & doors

Dear Sara,

Thank you again for being our valued customer. We are over the moon to hear that you love your windows and that, even after six years, your doors still look great!

Your feedback means a lot to us, and we truly appreciate your support.

Best regards,
Schnauber Team

Rated 5 out of 5 stars

This company provided the best experience of renovation we have ever had

We are immensely pleased to have found and used
Schnauber. From the outset we received excellent professional advice.
The material build is the best I have ever encountered.
The team installing the product was 5*+ in craftsmanship, customer consideration and nothing was too much trouble.
I would not hesitate to engage this company again and have recommended them to many friends and colleagues.
You may have to wait some time for the work to begin but be patient it will be worth the wait.
The team are not fluent in English but a phone call to the office enables an interpreter service if required.
I cannot recommend this company enough.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely Fantastic Product and Service

I am so pleased with my new Schnauber windows. The quality is excellent in my Grade 2 listed terrace house. From start to finish it was easy, and I was kept informed at all times. Installation was incredible, dust sheets everywhere, all the painting made good on the walls. It was a really thorough, professional job and I would highly recommend this Company

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Six stars!

My new Schnauber windows are stunning quality and perfectly fitted in every detail. The windows and additionally the surrounds were beautifully painted, inside and out. I can't recommend them highly enough, and would give six stars if I could!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with our new front door

The whole process was good if somewhat lengthy, six months from initial contact to installation. The Schnauber people were helpful, constructive with advice and courteous. Installation was excellent. The men who installed the door were clearly keen to do a good job. They left the site very tidy.
The door is solid, clearly well made and looks very good. It has good locks The final invoice was exactly what we had expected.
We are happy and would be happy to recommend Schnauber.

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent workmanship and service

I had my front door, back door and all windows replaced in my house in Cambridge. Whilst not the cheapest quote, the quality of the product and workmanship is really excellent. I am so pleased with my windows, they were worth the wait (and money). If you’re looking to invest in reading high-quality windows, I cannot recommend this company enough. 

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic product and service

The company offered a high quality service with a product designed precisely to our needs. We couldn’t be happier with the sash windows they installed. The workers were conscientious and very hard-working in order to get a complex job completed as quickly as possible. They also had a great eye for detail and were sympathetic to maintaining the heritage of our Victorian property.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Professional and helpful advice when quoting, best cost by far (out of many) and a great product and fitting service.
The process will take some months, and once your order is placed you won’t hear from them until it is being shipped when they will make arrangements for fitting. Highly recommended.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

First-class product, organisation and installation team

Schnauber recently replaced all eight original sash windows in our small 120-year-old Victorian terrace house in the Romsey area of Cambridge. They did an excellent job, and I highly recommend them.

Schnauber’s price was probably slightly above average. However, their initial efficiency and organization, and having seen their product and their installation team’s work on a neighbour’s house, lead us to choose Schnauber’s quote over others. This was a very good decision.

The windows were manufactured in Germany faster than predicted, but installation was scheduled to suit our convenience. The installation team were excellent. The installation took eight days, as originally estimated, plus a one-day Sunday break. This may seem a long time, but it was due to the installation team’s real attention to detail and their determination to make everything good to a very high standard. The work making good external brickwork/windowsills and internal plaster/painting was way beyond our expectations.

In summary, Schnauber provided a really excellent product, installed by a team of highly skilled craftsmen, who took a pride in the product, doing a first-class job and caring for the client’s property and belongings. The whole experience and the final result were well-worth a slightly above average price. I would certainly use Schnauber again.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Shnauber, windows and doors, excellent

Thorough pre-order discussion to consider various options. Extremely high quality materials, team took pride in their work and attention to detail was obvious when looking at the finish. Date scheduled for work to begin and end was adhered to. Care taken to protect floors and surfaces around the house. Excellent team and I am thrilled with the result.

July 26, 2024
Unprompted review

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