Total scam- items never arrived. Sent a picture of a random hand holding a parcel in the dark as "proof of delivery"- weirdly my bank account got hacked two days later that I used to pay with.....may... See more
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DO NOT BUY FROM THIS WEBSITE
DO NOT BUY FROM THIS WEBSITE.
I bought some Christmas gifts but they did not turn up until early January, even after calling them for reassurance they would arrive.
I wanted to return them but that was met with resistance. They eventually gave the returns address, which is in France! That cost me an additional £14 in postage.
They have had the items for over two weeks, and I am still chasing my refund.
Save yourself the pain and buy from somewhere else.
Scammers
Ordered in good faith. Took money and ran. Absolute clowns. Reported to bank
Do not use these scamming scammers...
Do not use these scamming scammers.... ordered a gift for my son and it never arrived. Tracking says order delayed. Absolutely awful. A .co.uk website based in New Mexico. Reported! Had to change my cards just in case. AVOID AVOUD AVOID
WARNING DO NOT USE!
DO NOT PURCHASE ANYTHING FROM Science-Gifts.co.uk. They are con artists. I purchased a Tesla coil for my son as a Christmas gift at the beginning of December. It did not arrive until after Christmas although that is a side issue. The Tesla coil comes with a non-UK plug (which is not advertised on their website) and does not work (even with a power adaptor). I have now been corresponding with the customer service team for over a month to get my money back and they are refusing to refund me, only offering a 20% refund. They argue that I am using the wrong power adapter even though I have sent them videos showing the power adapter works. Also, their return address is in FRANCE which is not advertised on their website and they only tell you, reluctantly, after you have questioned them. BE WARNED, DO NOT USE!
Total scam- items never arrived
Total scam- items never arrived. Sent a picture of a random hand holding a parcel in the dark as "proof of delivery"- weirdly my bank account got hacked two days later that I used to pay with.....maybe coincidence?? Be very very wary of this company.
Their phone numbers dont work, registered in US yet masquerade as a UK company. The supposed comopany is registered as the following which probably says it all: "Elysium Compagny (SIC) sons of pirat"
ORDERED SCIENCE GIFTS FOR MY KIDS…
ORDERED SCIENCE GIFTS FOR MY KIDS BIRTHDAY WEEKS AGO AND NOT A SINGLE THING ARRIVED! EMAILS TOTALLY IGNORED, THEY ONLY OFFER 5% REFUND AS IF IT IS A JOKE AND NOW AREN'T EVEN RESPONDING - TOTAL THIEVES ROBBERY OF MONEY FROM HARD WORKING PEOPLE
Science Gifts is a total scam
Science Gifts is a total scam. I orderd a gift for my son weeks ago and it still hasnt arrived. Emails get no reply and they offer useless excuses. Tried to get a refund and they just ignore you. Cheap, low quality items and shipping takes forever. Dont waste your money with this company....
Scam company
Scam company. Bought items for Xmas that didn’t arrive. All I have got is AI EMAILS. Keeps giving me nonsense run around
I ordered a gift for my son weeks ago…
I ordered a gift for my son weeks ago and it still has not showed up. They keep telling me to wait but its been way to long and I think its a scam. The customer service is terrible they dont even answer my emails anymore. Do not buy from here cause you will lose your money...
Do not use this company
Ordered before Christmas, email from the company assured it would arrive before Christmas, not heard anything from them now since 26th December. Still not arrived one month later. Luckily I read the reviews here on Trustpilot with enough time before Christmas to order the gift from a more reputable company. The emails I have received from science gift indicate that it is a scam company as it lacks basic information that other companies add to their emails. Do not use
Appalling in every way
Appalling customer service. Goods never arrived. Would not supply refund even though goods still haven't arrived. Dont answer messages. To be avoided
Ordered a gift for Christmas for my son…
Ordered a gift for Christmas for my son over a month ago and still waiting for it. They've replied to my emails refusing to refund me as its 'being processed' but is yet yo leave any warehouse. Obviously a scam,never use again!
TOTAL SCAM!
Shame I can't give 0 stars! What a shocking company, trying to offer me a 5% refund for an order I requested a full refund for. Meaning I would have got a £4 refund on an over £20 item. No responses from them via email or telephone. I will have to take matters further if I continue to not hear back from them. TOTAL SCAM!
Still waiting for my order
Still waiting for my order, no tracking number given or order number even. Don't use them, 0 stars.
Awful company stay clear
Awful company stay clear, trying everything in the book to not give a refund. I bought a glass prism expecting an ornament size and it's the size of an oxo cube, terrible customer service now they want me to return it to France when it was clearly shipped from inside the uk as it does not have Uk on the postage label it arrived in!
Undelivered
Undelivered! Wouldn't refund me the full amount still waiting.. Scammers of the worst kind stealing Children's Christmas presents! Lower than low From December onewrs
Assured gifts would arrive before…
Assured gifts would arrive before Christmas, my order was still in the process status after 3 days after Christmas so I requested a refund through email, I was sent on a goose chase told to contact another department of the same company that never answered. The order finally came in January, I ordered ordered 2 solar planet car air fresheners that don't work and couple poorly made puzzles that you'd be disappointed if you got out a kids lucky bag. If your reading the reviews your luckier than my dumb ass.
DO NOT USE THEM
DO NOT USE THEM
wish I had thought to check reviews for this company before ordering .
NOT a UK based company
TOOK AGES to dispatch
SLOW to reply to emails
OFFERED 20% refund at first
CHARGED me for their initial postage even though it cost me over £13 to return the item back to France
😡😡😡😡😡
Very bad communication
Very bad communication over email, refused to refund me even though I was within my rights to cancel the order as it hadn't been despatched. If you can avoid I would.
If i could i would give 0 starts.
If i could i would give 0 starts.
Cheap, plastic, low quality rubbish that im actually grateful arrived 3 weeks late as they would have ruined my sons christmas!AVOID!
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