Science Gifts Reviews 

94
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, most reviewers were let down by their experience overall. Customers often experienced major delivery delays, waiting several weeks or even months for their packages to finally arrive. People reported that the products received were of extremely poor quality, looking cheap and often differing significantly from the online descriptions. Some reviewers were not happy with the support team and found it very difficult to secure a proper refund for missing or damaged goods. Consumers also mentioned receiving poorly packaged items that arrived in smashed boxes, making them completely unsuitable to be given away as gifts. Buyers warned others to avoid purchasing from this website entirely due to these frustrating experiences.

What people talk about most

Order

People report profound dissatisfaction and disappointment with their order experiences. Consumers frequently... See more

Product

Customers consistently note negative experiences with product quality, reporting that items arrive damaged,... See more

Delivery service

Consumers express deep dissatisfaction with the delivery service, consistently reporting lengthy delays and... See more

Refund

Users describe negative interactions with refund requests, highlighting widespread frustration over delayed... See more

Quality

Reviewers highlight negative aspects of quality, consistently expressing widespread disappointment with the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Total scam- items never arrived. Sent a picture of a random hand holding a parcel in the dark as "proof of delivery"- weirdly my bank account got hacked two days later that I used to pay with.....may... See more

Rated 1 out of 5 stars

Ordered 11 days ago and heard nothing from the company about it being dispatched. Emailed customer services and got response saying orders were prepared and dispatched within 48-72 hours. Clearly a li... See more

Rated 1 out of 5 stars

ANYTHING would be an improvement. Wish I had read the reviews here first. Ordered my sons birthday present on 25th March for 4th April and here we are the 9th April. No present, only communication... See more

Rated 1 out of 5 stars

I ordered a gift weeks ago, and it still hasn’t arrived. Customer service is almost non-existent, and emails are not answered. The ones I did receive were not very helpful. The product itself also did... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

94 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(94)

66 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT BUY FROM THIS WEBSITE

DO NOT BUY FROM THIS WEBSITE.
I bought some Christmas gifts but they did not turn up until early January, even after calling them for reassurance they would arrive.

I wanted to return them but that was met with resistance. They eventually gave the returns address, which is in France! That cost me an additional £14 in postage.

They have had the items for over two weeks, and I am still chasing my refund.

Save yourself the pain and buy from somewhere else.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Ordered in good faith. Took money and ran. Absolute clowns. Reported to bank

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use these scamming scammers...

Do not use these scamming scammers.... ordered a gift for my son and it never arrived. Tracking says order delayed. Absolutely awful. A .co.uk website based in New Mexico. Reported! Had to change my cards just in case. AVOID AVOUD AVOID

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

WARNING DO NOT USE!

DO NOT PURCHASE ANYTHING FROM Science-Gifts.co.uk. They are con artists. I purchased a Tesla coil for my son as a Christmas gift at the beginning of December. It did not arrive until after Christmas although that is a side issue. The Tesla coil comes with a non-UK plug (which is not advertised on their website) and does not work (even with a power adaptor). I have now been corresponding with the customer service team for over a month to get my money back and they are refusing to refund me, only offering a 20% refund. They argue that I am using the wrong power adapter even though I have sent them videos showing the power adapter works. Also, their return address is in FRANCE which is not advertised on their website and they only tell you, reluctantly, after you have questioned them. BE WARNED, DO NOT USE!

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Total scam- items never arrived

Total scam- items never arrived. Sent a picture of a random hand holding a parcel in the dark as "proof of delivery"- weirdly my bank account got hacked two days later that I used to pay with.....maybe coincidence?? Be very very wary of this company.
Their phone numbers dont work, registered in US yet masquerade as a UK company. The supposed comopany is registered as the following which probably says it all: "Elysium Compagny (SIC) sons of pirat"

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

ORDERED SCIENCE GIFTS FOR MY KIDS…

ORDERED SCIENCE GIFTS FOR MY KIDS BIRTHDAY WEEKS AGO AND NOT A SINGLE THING ARRIVED! EMAILS TOTALLY IGNORED, THEY ONLY OFFER 5% REFUND AS IF IT IS A JOKE AND NOW AREN'T EVEN RESPONDING - TOTAL THIEVES ROBBERY OF MONEY FROM HARD WORKING PEOPLE

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Science Gifts is a total scam

Science Gifts is a total scam. I orderd a gift for my son weeks ago and it still hasnt arrived. Emails get no reply and they offer useless excuses. Tried to get a refund and they just ignore you. Cheap, low quality items and shipping takes forever. Dont waste your money with this company....

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Bought items for Xmas that didn’t arrive. All I have got is AI EMAILS. Keeps giving me nonsense run around

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a gift for my son weeks ago…

I ordered a gift for my son weeks ago and it still has not showed up. They keep telling me to wait but its been way to long and I think its a scam. The customer service is terrible they dont even answer my emails anymore. Do not buy from here cause you will lose your money...

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Ordered before Christmas, email from the company assured it would arrive before Christmas, not heard anything from them now since 26th December. Still not arrived one month later. Luckily I read the reviews here on Trustpilot with enough time before Christmas to order the gift from a more reputable company. The emails I have received from science gift indicate that it is a scam company as it lacks basic information that other companies add to their emails. Do not use

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling in every way

Appalling customer service. Goods never arrived. Would not supply refund even though goods still haven't arrived. Dont answer messages. To be avoided

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a gift for Christmas for my son…

Ordered a gift for Christmas for my son over a month ago and still waiting for it. They've replied to my emails refusing to refund me as its 'being processed' but is yet yo leave any warehouse. Obviously a scam,never use again!

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM!

Shame I can't give 0 stars! What a shocking company, trying to offer me a 5% refund for an order I requested a full refund for. Meaning I would have got a £4 refund on an over £20 item. No responses from them via email or telephone. I will have to take matters further if I continue to not hear back from them. TOTAL SCAM!

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

Awful company stay clear

Awful company stay clear, trying everything in the book to not give a refund. I bought a glass prism expecting an ornament size and it's the size of an oxo cube, terrible customer service now they want me to return it to France when it was clearly shipped from inside the uk as it does not have Uk on the postage label it arrived in!

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Undelivered

Undelivered! Wouldn't refund me the full amount still waiting.. Scammers of the worst kind stealing Children's Christmas presents! Lower than low From December onewrs

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Assured gifts would arrive before…

Assured gifts would arrive before Christmas, my order was still in the process status after 3 days after Christmas so I requested a refund through email, I was sent on a goose chase told to contact another department of the same company that never answered. The order finally came in January, I ordered ordered 2 solar planet car air fresheners that don't work and couple poorly made puzzles that you'd be disappointed if you got out a kids lucky bag. If your reading the reviews your luckier than my dumb ass.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THEM

DO NOT USE THEM
wish I had thought to check reviews for this company before ordering .
NOT a UK based company
TOOK AGES to dispatch
SLOW to reply to emails
OFFERED 20% refund at first
CHARGED me for their initial postage even though it cost me over £13 to return the item back to France
😡😡😡😡😡

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad communication

Very bad communication over email, refused to refund me even though I was within my rights to cancel the order as it hadn't been despatched. If you can avoid I would.

December 20, 2025
Unprompted review

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