Science Gifts Reviews 

94
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, most reviewers were let down by their experience overall. Customers often experienced major delivery delays, waiting several weeks or even months for their packages to finally arrive. People reported that the products received were of extremely poor quality, looking cheap and often differing significantly from the online descriptions. Some reviewers were not happy with the support team and found it very difficult to secure a proper refund for missing or damaged goods. Consumers also mentioned receiving poorly packaged items that arrived in smashed boxes, making them completely unsuitable to be given away as gifts. Buyers warned others to avoid purchasing from this website entirely due to these frustrating experiences.

What people talk about most

Order

People report profound dissatisfaction and disappointment with their order experiences. Consumers frequently... See more

Product

Customers consistently note negative experiences with product quality, reporting that items arrive damaged,... See more

Delivery service

Consumers express deep dissatisfaction with the delivery service, consistently reporting lengthy delays and... See more

Refund

Users describe negative interactions with refund requests, highlighting widespread frustration over delayed... See more

Quality

Reviewers highlight negative aspects of quality, consistently expressing widespread disappointment with the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Total scam- items never arrived. Sent a picture of a random hand holding a parcel in the dark as "proof of delivery"- weirdly my bank account got hacked two days later that I used to pay with.....may... See more

Rated 1 out of 5 stars

Ordered 11 days ago and heard nothing from the company about it being dispatched. Emailed customer services and got response saying orders were prepared and dispatched within 48-72 hours. Clearly a li... See more

Rated 1 out of 5 stars

ANYTHING would be an improvement. Wish I had read the reviews here first. Ordered my sons birthday present on 25th March for 4th April and here we are the 9th April. No present, only communication... See more

Rated 1 out of 5 stars

I ordered a gift weeks ago, and it still hasn’t arrived. Customer service is almost non-existent, and emails are not answered. The ones I did receive were not very helpful. The product itself also did... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

94 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(94)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I bought a glass barometer as a gift

I bought a glass barometer as a gift. Smaller than in the pictures and the wooden block it stands on is not a square on top of a smaller square of wood. Just one square. It is not worth the money I spent. Posted from China with no English writing to understand how to interpret/read it. The website is clever at making you think it comes from the uk but it doesn’t and the address is American. Very disappointed.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality goods

Products ordered were not worth the money paid poor quality and very small compared to the pictures. Also poorly packaged boxes were damaged although product inside are OK. Would recommend avoiding this company.

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give this company 0 I would

If I could give this company 0 I would. The Perpetual Calendar I ordered is cheap, nasty and not made of wood. I paid £38.99 for it; the exact same thing is on Temu for £8.99. When it arrived it was smothered in Chinese characters and anything but British.
And forget about returns or science gifts U.K.
The item has to be sent back to France with tracking at my own expense. When it arrives I can ask for a refund of the calendar but not the postage.
What a scam this company is running.

May 26, 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

I’m hoping some of the recent reviews are not as bad as they sound. I ordered a jellyfish lava lamp for my daughter as it helps with her sensory needs. Was told that orders are despatched within 24/48 hours of order.
A week later and still can’t get an answer from them.
If it is a scam site they have until the end of the week to confirm a tracking number or I will be retracting the payment under the consumer law act

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality product

Had to chase for order, was told it was because they were switching warehouses. It was a £65 product that has a shipping label from somewhere else attached that won't peel off and the writing on the box is in Chinese.

March 10, 2025
Unprompted review
Rated 3 out of 5 stars

Very satisfied with my purchase

Very satisfied with my purchase! The product is of great quality, matches the pictures, and was delivered quickly. A fascinating little item that really grabs attention and sparks curiosity. Perfect for adding a touch of originality to your decor!

December 29, 2024
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

Absolutely horrendous company. I ordered and paid almost £40 for a calendar. Money taken immediately and yet when I hadn’t heard anything after 6 days, was told 8-15 working days delivery. After 13 days, I contacted again. I was told their warehouse had moved and this caused a delay. I was given a tracking number. When I tracked the parcel, I could see it was in China! Under the impression that, having ordered in a co.uk website, I assumed the goods were coming from the Uk??
When I looked 3 days later, it was STILL in China. I requested a refund and was told it was not possible as items were dispatched and I’d have to wait for it to arrive when I could then return (at a cost to me) and request a refund.
I contacted ‘customer services’ (I use thus word loosely because they definitely do NOT care), I insisted a refund as I was not prepared to wait any longer. I mentioned I would seek legal advice, and li and behold, I got a curt reply saying they would refund me.
Some 6 days later the money hit my bank account.
DO NOT USE THIS COMPANY

January 25, 2025
Unprompted review
Rated 1 out of 5 stars

Item never delivered

Gift purchased in early Jan and was issued with an order number. Time banding on delivery was too wide, followed up with request for more information 3 weeks later. Was told that delivery would now be "by the end of Feb".
When threatened with a Paypal complaint they stated that they "have had a relocation of the logistics warehouse which has caused shipping delays" and refunded my order.

February 17, 2025
Unprompted review
Rated 1 out of 5 stars

GOODS NEVER RECEIVED!!

Ordered £45 worth of science gifts for my son’s 18th birthday in mid Feb 2025. Goods ordered start of January in plenty of time. Despite email explaining good on the way the next day post order, then another two weeks later. I received nothing !!! Asked for my money back and there was no quibble, money returned.
Very disappointed ☹️ with this company hence one star review.

February 15, 2025
Unprompted review
Rated 1 out of 5 stars

Abominable products and service

This company is masquerading as a UK based company. Do not be fooled, their items are dispatched from China. I ordered gifts for Christmas on November 30th. Chased them up on December 17th, and finally received my items on the 22nd. When they did (finally) arrive I was appalled by the contents of the box I received.

I paid £50 for (what looked like) a beautiful storm glass, and almost £15 for a mirrored puzzle cube thing.

When I opened the box, I was greeted with one of the worst smells my nose has ever had the misfortune of encountering. The box containing the (£50) storm glass had obviously been wet at some point, or been stored in a damp and dirty environment, as it smelled like a 16th century cottage with a leak and a rising damp problem. Bearing in mind, that this was supposed to be a gift. I then opened the box to find clearly ancient polystyrene, which had aged so much, it was breaking into snow inside the box. The smell intensified the more I took out of the box. I then removed the storm glass from the box to examine it. It's just tat. The storm glass itself is worth £15 at most in the current market, and even at that, the quality would probably warrant a lower price point than even that. There is a massive plastic plug in the glass, and the 'stand' that it came with, is a tiny square of wood (which by the way, was also repugnantly smelly). No details, no embossed logo, or a nice finish etc, just a tiny square of untreated beechwood or something similar.

To add some context, this gift was for my brother in law. We suddenly lost my husbands mum to a brain aneurysm this year, she was only 57. She aaaaallllways made sure that everyone had gifts relating to their passions and interests, and this year, being the first year without her, I wanted to somewhat 'fill' that gap on Christmas morning. To gift the abomination that arrived in my house (after a month of waiting) would be an insult and an embarrassment, so needless to say I didn't!

I then had to navigate the good old high street 2 days before Christmas to (re)buy gifts, which I was already out of pocket for.

Do not support this company, they are defrauding their customers on the basis of their warehouse location, and the quality of their products.

If you're tempted to buy something from this website, just copy and paste the item description into Google and buy it from somewhere else (for probably a third of the price and faster delivery).

Companies like this one give good, honest merchants a bad name.

If I could rate zero stars, I certainly would.

Avoid like the plague.

November 30, 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy from here if you want quick delivery

Terrible customer service and they trick you into thinking they are local but products come from China or USA so can take weeks to arrive.
Avoid buying from here.
Very disappointing as I was wanting to support alternative local companies but alas that was not the case.

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

Buyer Beware!

Should have looked at Trustpilot reviews before buying. I ordered 2 items on 4 December and they've still not arrived and the tracking information says 23-28Dec now which will be too late. The website which has a co.uk address said the items were in stock and would be shipped within 48hrs so I naively thought they'd be here by mid December. Hadn't reckoned they would be shipped from China. I could kick myself for being so dumb. Having had difficulty contacting them by email I did finally get through and received a response in a reasonable time, so we'll see what happens. I still think it's misleading to have a UK email address and imply that goods will be despatched within 48hrs but not state that they might be shipped from outside the UK.

UPDATE
Well the items arrived on Christmas Eve, so I was relieved about that, especially as I'd had a revised estimated date of delivery of 5th January.The lamps are not quite as impressive as they looked in the online brochure but are probably in line with their cost. I would still advise caution about buying from this Company as you need to factor in several weeks for delivery.

December 21, 2024
Unprompted review
Rated 1 out of 5 stars

All in Chinese - cannot read writing.

This company is not from the UK, it's based in the USA. I was looking for a local company. The delivery took about 3-4 weeks as it seems to have come from China. All the packaging is in Chinese, so you can't read what's on the box. I was able to find the exact same item for under a tenner on another website.

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

Nothing arrived yet

Nothing arrived yet, not sure it’s a real company, I’m really annoyed that I’ve probably been scammed. Really hard to contact anyone real
Don’t order from here

December 10, 2024
Unprompted review
Rated 1 out of 5 stars

Should have read the Trustpilot reviews…

Should have read the Trustpilot reviews before buying from these people.
Website looks great with lots of science gifts but in reality the products are cheap and nasty and took more than three weeks to be delivered via Amazon Shipping but with no accurate delivery date.
One item had parts missing but when I read the returns policy only broken products will be returned free of charge. Anything you change your mind on you need to ship back (to where?) at your own cost.

November 17, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy from here

Don’t buy from here. The product that arrived cost £53, it’s not much bigger than a domino and have the impression on the website of being the size of a lunch box. Returns site doesn’t work. No confirmation of what I ordered on my email. Do not buy.

December 2, 2024
Unprompted review

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