Science Gifts Reviews 

94
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, most reviewers were let down by their experience overall. Customers often experienced major delivery delays, waiting several weeks or even months for their packages to finally arrive. People reported that the products received were of extremely poor quality, looking cheap and often differing significantly from the online descriptions. Some reviewers were not happy with the support team and found it very difficult to secure a proper refund for missing or damaged goods. Consumers also mentioned receiving poorly packaged items that arrived in smashed boxes, making them completely unsuitable to be given away as gifts. Buyers warned others to avoid purchasing from this website entirely due to these frustrating experiences.

What people talk about most

Order

People report profound dissatisfaction and disappointment with their order experiences. Consumers frequently... See more

Product

Customers consistently note negative experiences with product quality, reporting that items arrive damaged,... See more

Delivery service

Consumers express deep dissatisfaction with the delivery service, consistently reporting lengthy delays and... See more

Refund

Users describe negative interactions with refund requests, highlighting widespread frustration over delayed... See more

Quality

Reviewers highlight negative aspects of quality, consistently expressing widespread disappointment with the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Total scam- items never arrived. Sent a picture of a random hand holding a parcel in the dark as "proof of delivery"- weirdly my bank account got hacked two days later that I used to pay with.....may... See more

Rated 1 out of 5 stars

Ordered 11 days ago and heard nothing from the company about it being dispatched. Emailed customer services and got response saying orders were prepared and dispatched within 48-72 hours. Clearly a li... See more

Rated 1 out of 5 stars

ANYTHING would be an improvement. Wish I had read the reviews here first. Ordered my sons birthday present on 25th March for 4th April and here we are the 9th April. No present, only communication... See more

Rated 1 out of 5 stars

I ordered a gift weeks ago, and it still hasn’t arrived. Customer service is almost non-existent, and emails are not answered. The ones I did receive were not very helpful. The product itself also did... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

94 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(94)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

NIL Pwoint!

I would give these shysters ZERO stars if I could. Don't be fooled by the glossy website, they are selling pure chinesium, cross shipped from God knows where. Late, overpriced, arrived in dribs n drabs, poor quality garbage. I don't often get conned but these A**holes stiched me up like a kipper; you live and learn. You have been warned, ne-touche-pas!

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Outrageous Scam - Game Detailed Below, try it!

Here's the game -

Go to Science Gifts and fill your basket with 6 random items, ranging in price from around £5 each to £50 each.

Take the 'loss insurance', expedited delivery and take note of the total.

Then, go to Temu, Aliexpress, Wish or any similar site dependant upon Chinese exploitation, and match your basket with the exact same items (I guarantee you will find the Science Gift items there).

The amount you would be charged on the Chinese sites is what SG are paying - they simply act as a 3rd party and use your address as the shipping address.

The difference between the totals is their profit.

In addition, the quality of each item is truly dire, as can be expected for cheap Chinese goods, and the safety of the items simply cannot be guaranteed.

Expedited delivery is not expedited at all.

The 'customer service' rep uses an AI image for their PFP. Just like all legit companies do.

You gain nothing by using this site. You won't get good quality goods, you won't get the order faster, and all you're really doing is lining their pockets.

Don't fall for the slick site. These guys are grifters and I await their downfall with undisguised glee.

I made the mistake of ordering when I was tired and stressed, and I thought I had checked Trustpilot when in fact I had not. Don't be me.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service…after an initial…

Excellent service…after an initial delay I received a refund from PayPal - the item arrived and I offered to repay the cost naturally…the company refused to take it - so generous considering it was me who jumped the gun. Thank you!

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Nothing is right with this company

Nothing is right with this company. My order was early November 2025. Delivery date confirmed, despatched confirmed, never arrived on stated date so contacted them. The excuses then came fast & furious. “I had given them the wrong address” even though they had sent me an email with the right address. Made so many excuses. Asked for a refund as goods had not arrived after 9 weeks so this was actually a breach of contract. To date no refund has been issued. If u could give them a -10 I would do. VERY BAD company to deal with and a total scam. They should not be allowed to advertise on Facebook. Has thought me a lesson. Never buy anything before checking with trust pilot.

December 26, 2025
Unprompted review
Rated 1 out of 5 stars

Insanely rxpensive version of TEMU with slower delivery

I was expecting Hugh quality goods from a specific company. All that happened was you make your order and they very slowly buy low quality tat from China - not even packaging properly (so can't possibly be given as a gift) and slowly have it sent to you. It took over three weeks and the quality was so bad I couldn't even give it as a gift as intended.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid fraudulent company

I’d give it zero if I could. Avoid this company it takes your money and that’s the end of it. No telephone number to call, generic emails sent that you can’t seem to reply to directly. It's now in the hands of my bank as a fraudulent transaction.

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

If there was an option for no stars

If there was an option for no stars, I would’ve gone with that. Bought a Newton’s Cradle and it was absolute sh1te! Cheaply made. Balls moved for about 3 seconds only. Not accurate scientifically at all. What a total waste of money

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Not convinced

Luckily I bought two products as a stocking filler and not reliant on delivery before Xmas. I’m not actually confident I’ll ever receive them to be honest now I’ve read the reviews. I don’t usually buy anything unless the reviews are positive but as a few people have said their website looked very professional - I wouldn’t ever recommend

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Con artists

Con artists. Avoid at all costs. The products are cheap quality plastic shipped from China. To get a refund you have to pay to post it to France. Customer service is abysmal

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company. DO NOT USE

Terrible company. A complete shame. Website seems good but don't let that fool you. Ordered some Christmas gifts but a week later my order tracking still says processing. Checked there website and it clearly says that orders can be cancelled via email as long as they haven't been despatched. My ordered still says processing so I emailed them to cancel. I received an email back saying sorry but as the order is being processed, it can't be cancelled. So basically they are saying that despite their website claims, they do not offer refunds at all (as soon as you place an order it says "processing").

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered

Ordered, got no receipt, just email to try to get me to purchase again, no estimation of delivery or any other information. Seems very dodgy. Was bought as gift will now have to buy alternative

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

I’d give it a minus if I could

I’d give it a minus if I could. Fool you into thinking they are uk based. Rubbish comes from China. Poor quality and I could have bought same item but better quality and price from amazon. Don’t waste your money and time with this company

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

Complete and utter rubbish

Ordered weeks ago and still haven’t received my item.
I’ve emailed numerous times and get the same generic response. Can’t give a tracking number or an expected delivery date.
I will chase for a refund through my bank if the item doesn’t turn up.
Don’t buy from this company. They have a great website, but that’s where the greatness ends
AVOID AVOID. BUNCH OF SCAMMERS

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Beware

Beware, although they say 8- 5 customer services, takes 48hrs for response and it seems to be a one man band.Drop selling from China ,tried to cancel my order with in hours , but was told I exceeded time limit, because she didn't get back to me for 48hrs , terrible service.
Very little expectations on good which have yet to be delivered even though ordered on 1st December, not gonna be here till after Christmas, completely wasted my money and feel I've been ripped off, avoid at all costs.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Late arrival of order

Christmas gifts ordered on 1 December now been told not arriving till 28 December. Despite this their website still advertising Christmas gifts ( perhaps they should tag them 2026! )! Would never use this company again

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

I should have read these reviews before ordering. I ordered two products. One wasn't quite as described so wasn't good as a gift as intended. The other was not at all as described - I felt misled. The returns process is a pain. You email them. They ignore you. You email them again. They offer a reduction. You email again. They send you a return address in France. You have to navigate customs forms etc etc. Do yourself a favour, and find somewhere else to buy whatever it is.

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT order from this company

Do NOT order from this company. They send non UK electrical items and do not respond to emails. They have NO UK base and ship from China or US. Horrendous customer service.

November 29, 2025
Unprompted review

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