Scofi Energy Reviews 228

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Friendly and efficient! I have used Scofi several times and, every time, they have made the whole process painless. I highly recommend them.

Rated 5 out of 5 stars

Excellent performance by Scifo. Turned up on an emergency call out and arranged replacement combi and installation for the next day. All installed with great efficiency and neatness. Can't recomend us... See more

Company replied

Rated 5 out of 5 stars

Scott visited very promptly and issued a fixed price. Note it was fixed not an estimate like some. It was decided to alter the original layout and a revised quote was promptly sent. Fitters arrive... See more

Company replied

Rated 5 out of 5 stars

Received a competitive quote from company for the most suitable boiler. On the day of installation (weather was dreadful) the engineer turned up bang on time. More work was required than envisaged, bu... See more

Company replied

Company details

  1. Plumber

Written by the company

Scofi Energy is a family-run plumbing business, taking care of all of your plumbing requirements. Our team's focus is on quality & reliability aiming to offer a professional service that caters to & meets all your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

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Rated 5 out of 5 stars

Boiler works

I messaged Scott last year as my boiler packed up in end of December 2020. Scott sent Harry to fit me a new boiler. A year has passed and I needed a gas certificate and my boiler to be serviced before I sell my property. Within 4 days of contact Harry was once again promptly on the job and sorted everything :) it’s even better when you get on well with the workers as Harry was a pleasure to have in my home on both occasions. this company is fantastic with great workers and ethics:) once again Thankyou very much for all you help, would recommend and reuse over and over again
Glenn batchelor

May 25, 2022
Unprompted review
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Reply from Scofi Energy

Thank you so much for such fabulous feedback Glenn. I will make sure it is passed on to Harry as its really motivating to know hard work is leaving happy customers.

Rated 5 out of 5 stars

Highly recommend!

The Scofi team were quick, reliable, flexible and did a great job changing some radiators and pipes + a few other bits and bobs in our new house. They provided quotes quickly (where other plumbers ghosted us) and it was super helpful having Mags available to discuss what radiators / valves to order etc. Scott explained things really well and made lots of recommendations which we appreciated as we were pretty overwhelmed doing our first renovation! The rest of the team were very polite and helpful and left everything clean and tidy. Would highly recommend and will not hesitate to use them again when we come to change our boiler and do the rest of the house.

April 21, 2022
Unprompted review
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Reply from Scofi Energy

What a fantastic job you're doing. Its looking great!

Thank you for taking the time to give us such wonderful feedback and trusting us with your order.

Rated 5 out of 5 stars

I required a replacement system boiler

The existing boiler had packed up and I was using an immersion heater for hot water and a couple of fan heaters. After contacting SCOFI on Friday afternoon Scott came that evening to do a quote. I knew that a new boiler would require a new flue which in the current location in the house was a major job. Scott suggested moving the boiler to the loft. I received the qoute the next day and it was comparable with other qoutes. The clincher was SCOFI would do the job within 2 weeks which was far quicker than anyone else. During installation there were a couple of problems which Scott and Dan quickly resolved. Overall very impressed with the service provided by Scott and the team at SCOFI.

April 19, 2022
Unprompted review
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Reply from Scofi Energy

Thank you for taking the time to give such an encouraging review, it is great news for us all to know your pleased. Thank you for the oppotunity.

Rated 5 out of 5 stars

Very positive experience

I had a really positive experience with Scofi this week. After we experienced a gas leak scare in the night, we called first thing and Adam was able to come round a few hours later to check our boiler. He quickly realised the issue and that it would be unable to be repaired but needed replacing entirely. Scott then took over and managed to source the correct boiler and fit it the same day, so by the end of the afternoon we were sorted. All those I dealt with were very professional and kind, and made what was a challenging day a lot better. I would have no hesitation in recommending Scofi.

April 13, 2022
Unprompted review
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Reply from Scofi Energy

We are delighted to hear that you have been looked after and thank you for trusting us to do so. Your wonderful feedback has been passed to everyone involved.

Rated 5 out of 5 stars

Highly recommend - excellent service and very reasonable.

They arranged a same day quote with no "hard sell". The price beat everyone else for the same Vailant boiler. They fitted it two days later with no fuss, no mess and no sudden "extras" on the bill. I can't recommend them highly enough.

April 4, 2022
Unprompted review
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Reply from Scofi Energy

Nichola, thank you for your business and such a great review. We are delighted to have met your expectations and that you're pleased.

Rated 5 out of 5 stars

Fantastic service from Scofi Heating…

Fantastic service from Scofi Plumbing and Heating from start to finish.

Friendly and helpful staff. Superb job completed by Adam.

Very happy, and very happy to recommend.

N.

March 23, 2022
Unprompted review
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Reply from Scofi Energy

Hi Nick, thank you for this great review. It's been passed to Adam who's really pleased with it & that you're happy.

Rated 5 out of 5 stars

Could not fault Adam, the engineer.

Adam arrived at the agreed time 08.00 and began work immediately. He worked non-stop all day. He was efficient, polite and worked carefully in my mother's home. He took time to check that me and my mother were happy with the heat coming through the radiators and checked to make sure everything was safe. He left us at about 19:00 and we were extremely pleased with his work. We would happily recommend SCOFI and Adam.

March 21, 2022
Unprompted review
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Reply from Scofi Energy

Thank you so much for this lovely review. We're delighted that both Mum & you're pleased with the work undertaken. We've passed this feedback to Adam who was really pleased that you are!

Rated 5 out of 5 stars

5 star service

Scofi a professional, reliable 5 star service. Excellent attention to detail. We can call this, a project well done! You have met our deadline, although it meant working this weekend. Much appreciated!

March 20, 2022
Unprompted review
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Reply from Scofi Energy

You're welcome. It was worth it and had to be finished (we're also really pleased with the results), thank you for trusting us with your order and the review!

Rated 5 out of 5 stars

Swift, effective service

When we had a leaking shower pump pipe recently, Scott quickly arranged for someone to look at it and it was very swiftly fixed, with clear explanation given as to the cause of the problem and what had been done to sort it. Many thanks!

March 19, 2022
Unprompted review
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Reply from Scofi Energy

Glad its all sorted Oli, thank you for taking the time to give such an encouraging review!

Rated 5 out of 5 stars

Have had a fantastic experience with…

Have had a fantastic experience with Scofi plumbing. From start to finish they have been reliable, efficient and knowledgeable! Would 100% use again and recommend this company! Thanks guys

March 19, 2022
Unprompted review
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Reply from Scofi Energy

Thank you for trusting us with your order Hayley & for this wonderful review!

Rated 5 out of 5 stars

Thank you Scott and all at Scofi for …

Thank you Scott and all at Scofi for the speedy, thorough response to our leak, boiler and bathroom works, we are very pleased with the 'can do' attitude. We can't recommend you highly enough!

March 19, 2022
Unprompted review
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Reply from Scofi Energy

We're delighted to have met your expectations Kerry, thank you for trusting us with your order!

Rated 5 out of 5 stars

Scott and his team were brilliant…

Scott and his team were brilliant through the whole process, honest up front pricing, punctual and quality of work was perfect

March 19, 2022
Unprompted review
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Reply from Scofi Energy

We're really pleased to have met your expectations Stuart, thank you for taking the time to give your feedback.

Rated 1 out of 5 stars

We had our central heating system…

We had our central heating system fitted by Scofi plumbing and heating in such an appalling way it would not work correctly we then had to pay another company to refit the entire system. Terrible experience stay well away

March 16, 2022
Unprompted review
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Reply from Scofi Energy

David & Esme, as shown in our reply to your earlier review here, none of the points made by you, agree with our detailed records of your project. For the last time, we would like to, politely request, that the inaccurate accounts being marked across social media by you, are removed as they are damaging to our good reputation & neither fair or true.

Rated 1 out of 5 stars

Scofi plumbers are bodgers

Scofi plumbers are only interested in getting the job done in as little time as possible the customers interests are of no interest to them. They do not give care and attention to any detail they are messey and do not cleanup after themselves they leave that for you to do. All they care about is the money I have had to employ another plumber to put their mistakes right

March 8, 2022
Unprompted review
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Reply from Scofi Energy

Dear Esme, we can agree, that here at Scofi, we aim to work as efficently as possible. We need to confirm that nothing in this review agree's with our records. This review was left, once we declined to do anymore work for you. The reason for this was, the large amount of unpaid work already undertaken aiming to satisty you, which was clear was not going to happen. Your choice to change your specification and your being unhappy about that choice, was something we have tried to resolve for you. It is regrettable we have not been able to achieve that end but we can assure you our best efforts have been made.

Rated 5 out of 5 stars

on time

on time, friendly, helpful, clean, professional, i highly recommend them.

March 6, 2022
Unprompted review
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Reply from Scofi Energy

Thank you Ben, brilliant that you're pleased!

Rated 5 out of 5 stars

First contact was with Scott

First contact was with Scott, priced the job for a new boiler install.
Arranged a date and Adam come to fit the boiler.
On time and did a great job, very professional left my home spotless and took all rubbish away with him.
Would highly recommend this company.
Shame you can’t give an higher rating 👍

March 1, 2022
Unprompted review
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Reply from Scofi Energy

What a wonderful review, we are delighted you're pleased and to have exceeded your expectation!

Rated 5 out of 5 stars

Thoroughly recommended

Scott visited very promptly and issued a fixed price. Note it was fixed not an estimate like some. It was decided to alter the original layout and a revised quote was promptly sent.
Fitters arrived promptly on the agreed date and over two days fitted the boiler. All old units were removed and everything was left clean. During the work they laid special adhesive floor covering which ensured no marks left anywhere. Thoroughly recommended.

February 28, 2022
Unprompted review
Scofi Energy logo

Reply from Scofi Energy

Thank you very much for taking the time to share your experience, we are delighted to have met your expectations!

Rated 5 out of 5 stars

Superb and professional service from…

Superb and professional service from Scott including brief after service
Thorough workmanship throughout and a competitive quote too.
Highly recommended

Colin and Shirley

February 15, 2022
Unprompted review
Scofi Energy logo

Reply from Scofi Energy

Thank you for trusting us with your order Colin & Shirley, we are delighted to have met your expectations!

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