Scofi Energy Reviews 228

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Friendly and efficient! I have used Scofi several times and, every time, they have made the whole process painless. I highly recommend them.

Rated 5 out of 5 stars

Excellent performance by Scifo. Turned up on an emergency call out and arranged replacement combi and installation for the next day. All installed with great efficiency and neatness. Can't recomend us... See more

Company replied

Rated 5 out of 5 stars

Scott visited very promptly and issued a fixed price. Note it was fixed not an estimate like some. It was decided to alter the original layout and a revised quote was promptly sent. Fitters arrive... See more

Company replied

Rated 5 out of 5 stars

Received a competitive quote from company for the most suitable boiler. On the day of installation (weather was dreadful) the engineer turned up bang on time. More work was required than envisaged, bu... See more

Company replied

Company details

  1. Plumber

Written by the company

Scofi Energy is a family-run plumbing business, taking care of all of your plumbing requirements. Our team's focus is on quality & reliability aiming to offer a professional service that caters to & meets all your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

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Rated 5 out of 5 stars

Mags was patient and understanding for…

Mags was patient and understanding for my needs. And always supportive.
Good price.
Engineers was friendly and had extensive knowledge.

Great experience

February 3, 2023
Unprompted review
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Reply from Scofi Energy

Thank you for taking time to leave an encouraging review Isabel, it will be passed on to our engineers & Mags.

Rated 5 out of 5 stars

Excellent again . . .

I decided to upgrade my downstairs lavatory with a more modern model -- and having used Scofi before, I contacted their office and arranged for engineer Adam to check measurements and fittings.
He arrived the same afternoon, discussed options with me to my satisfaction and said a quote would be e-mailed the next day.
After receiving and agreeing to the work to take place at a time suitable to me, the job was finished in the timescale and price quoted.
Thank you to Adam for measureing and advice, Tiger and Mags for your patience regarding a 'few' queries and of course to Joe for the fitting of the lavatory -- a friendly, helpful engineer who left everything clean and tidy.

January 27, 2023
Unprompted review
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Reply from Scofi Energy

Your lovely review has been passed to each person involved and all are so pleased, that you are. Thank you for taking the time. It is really encouraging for all to know our customers are satisfied.

Rated 5 out of 5 stars

Best price, Great job. Trustworthy

At first was the Price qoating was affordable.
Then any times you called, there is always someone and very helpful.
Harry and Shay did a wonderful job, replacing my old conventional boiler and modified my pressurised pump and new pipe installation in one day.

200% recommended

January 30, 2023
Unprompted review
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Reply from Scofi Energy

Great to read that you are happy, thank you for taking the time to leave us a review and trusting us with your order.

Rated 5 out of 5 stars

Scofi quoted to replace our boiler one…

Scofi quoted to replace our boiler one Saturday afternoon which was completed by Harry and his team by tea time the following Friday.
From start to finish Scofi excelled in all they undertook. My wife and I can unreservedly recommend the service Scofi provide.

January 20, 2023
Unprompted review
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Reply from Scofi Energy

We are delighted to have exceeded your expectations and grateful you have trusted us with your work and taken the time to leave us a review. Thank you!

Rated 5 out of 5 stars

Lovely Company

My boiler was unexpectedly capped as unrepairable.
I rang Scofi & spoke to Tiger who arranged for Scott to visit that same afternoon.
He was kind, calm & reassuring & immediately made me feel at ease. The fab engineers completed the job in 2 days & were polite, tidy & respectful throughout. Office staff Magda & Tiger were also always so very nice & helpful.
I am extremely pleased I found Scofi & happy to recommend them & use again.

January 26, 2023
Unprompted review
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Reply from Scofi Energy

Thank you Gina, what wonderful feedback. Everyone has been delighted to hear it.

Rated 5 out of 5 stars

Exceptional service at a reasonabe cost!

From getting a quote for boiler replacement to having it fitted was a breeze. Everything was done to my timetable. The fitters turned up on time where friendly and tidy. The whole operation went well and was completed on time. I,m well happy with service and cost. Recommended!

January 9, 2023
Unprompted review
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Reply from Scofi Energy

Thank you Paul, great news that everything went to plan and your pleased. Brilliant!

Rated 5 out of 5 stars

Lovely engineers

Lovely engineers, very friendly and knowledgable. Finally enjoyed a hot shower without intermittent hot water and I have a lovely warm home. Thank you :)

January 24, 2023
Unprompted review
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Reply from Scofi Energy

Fantastic news Nickie, thank you so much for taking the time to leave us a review!

Rated 5 out of 5 stars

Excellent performance by Scifo

Excellent performance by Scifo. Turned up on an emergency call out and arranged replacement combi and installation for the next day. All installed with great efficiency and neatness. Can't recomend using your local business enough. Faster and less expensive than the big boys and also quickly contactable with human voice (thanks Mags) to make it all work well. 10/10 - well done.

January 20, 2023
Unprompted review
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Reply from Scofi Energy

Thank you for such a delightful review Keith, it is much a appreciated and keeps us all at Scofi, motivated and encouraged to know our customers are happy.

Rated 5 out of 5 stars

Friendly, honest and efficient. I would definitely recommend them.…

They came out immediately to quote for a new boiler and fitted it within a couple of days. Everyone was courteous and efficient: the lady on the phone, Scott who came out to quote, Ollie & Jack who plumbed in the new boiler. They were clean and tidy and took every scrap of rubbish away. Ollie,particularly, went the extra mile to ensure everything worked well.

January 10, 2023
Unprompted review
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Reply from Scofi Energy

Thank you so much for such an encouraging review we are all delighted (Ollie especially) that you are pleased with the service and thank you very much for trusting us with your order.

Rated 5 out of 5 stars

Professional and friendly

From the prompt reply to my request for a quote, to the excellent administrator and coordinator Mags and the friendly and efficient fitters, Joe and Shane, the service I received was excellent
The lads worked late into Friday evening to complete the job and ensured all was left in a tidy state. I would not hesitate to recommend this company

January 6, 2023
Unprompted review
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Reply from Scofi Energy

Thank you for taking the time to write such an encouraging review Paul. Your business is highly valued by us and all involved on your job have been passed this feedback and are so pleased to know you are impressed by the service provided.

Rated 5 out of 5 stars

I chose Scofi based on the reviews on…

I chose Scofi based on the reviews on here, and I wasn’t disappointed. Scott took me through what needed to be done to my rapidly deteriorating boiler. It was simple, informative, and told me everything without being a pushy sale, and my quote gave me options.

Harry had a particular tough job as the pipes were at least 20 years old and needed a full replacement, which he diligently did, despite it taking him too late in the day. Olly came the following day to finish off a minor issue, but all in all I found the whole process very straightforward and a quick process from start to finish.

I particularly like the little app which told me when my engineers were arriving. Very useful. And thanks to Mags in the office. She is a ray of sunshine. I’ll be using you all in the future.

December 21, 2022
Unprompted review
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Reply from Scofi Energy

What a wonderful review Mel, thank you very much from all at Scofi.

Rated 5 out of 5 stars

Excellent service

I highly recommend scofi plumbing and heating. A very efficient service from beginning to end ; such nice people to deal with as well. I know who to call when my boiler plays up again. It is always great to have a number you know you can rely on. Many thanks to scofi 👍👏🏻

December 15, 2022
Unprompted review
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Reply from Scofi Energy

Great to know we've been able to sort out the problems you were experiencing and that you are happy. Thank you for taking the time to write a review.

Rated 5 out of 5 stars

Excellent service, excellent people

Your company provides EXCELLENT customer service. Your engineers are exceptionally friendly and helpful and I've had you out over the years about 3 times and each time you've all been excellent and met my needs.

Your office team provide excellent service, very informative, very proactive and very friendly. 

Between emails, texts, engineer notification of ETAS and follow up calls it's been brilliant. I always feel included every step of the way.

I will continue to recommend you as you make the customer feel valued, and informed.

December 14, 2022
Unprompted review
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Reply from Scofi Energy

Dear Phil, we could not ask for more motivating & encouraging feedback. Thank you from all at Scofi. We wish you and your family a very Merry Christmas & happy new year!

Rated 5 out of 5 stars

Boiler replacement…

Very professional boiler replacement from survey to finish.
Taking advice at survey saved me money, no up selling or hard sell, that in itself was refreshing.
On the arranged date I was contacted to let me know when the engineer (Harry) would arrive and he did on time. Carpet protector laid out, all very clean and tidy, all pipe work alterations extremely neat, new boiler now installed, system flushed, my heating has never been this efficient
And all at a competitive price. A+

December 6, 2022
Unprompted review
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Reply from Scofi Energy

We are delighted that you are pleased Lawrence, thank you for taking the time to give us glowing feedback. This has been passed to Harry who is glad to hear it.
Wishing you & your family a very Happy Christmas!

Rated 5 out of 5 stars

My boiler was condemned and I rang…

My boiler was condemned and I rang Scofi on a recommendation. I spoke to Mags who went far beyond the norm was extremely helpful and pulled out all the stops to get a new boiler fitted . Adam arrived early morning and dealt with all the problems that comes with a replacement boiler with a calm professional manner I can’t praise him enough. My new boiler was fitted and working within a week. The whole experience from start to finish was amazing in this post covid world .

November 24, 2022
Unprompted review
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Reply from Scofi Energy

Your lovely comments have been passed to Mags & Adam who are delighted you are pleased. Thank you for taking the time to leave such encouraging feedback.

Rated 5 out of 5 stars

Quality with efficient service and attention

We had Scott and his apprentice Jack recently over to replace our Boiler. As the weather had started to turn much colder the work was successfully and efficiently completed within 2 days of first contact with Scofi. Their work was quick, very neat and professional. Also, Scott took his time to explain the options and additions to the work undertaken. We felt we were in very good hands and more than happy to recommend Scofi to anyone in need of their help - Thanks Team!

December 2, 2022
Unprompted review
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Reply from Scofi Energy

We thank you for trusting us with your order and we are delighted that you are pleased and have taken the time to leave us a review. Your comments will be passed to Scott and Jack who will be pleased.

Rated 5 out of 5 stars

I urgently needed a new boiler and…

I urgently needed a new boiler and Scott from Scofi Heating and Plumbing came to give me a quote. He provided not only the most competitively priced quote but I also liked his company ethos and his non pushy style.

Once I had decided to go with Scofi the very friendly and efficient Mags took over. She took my deposit over the phone and scheduled the fitting of the boiler, which she was able to arrange surprisingly quickly.

Matt then duly turned up at the alloted time, 8am, and worked like a trojan all day. I was really impressed by him. He was polite, friendly, tidied up after himself, explained what he was doing and left at 6pm only after checking everything thoroughly and that I was happy.

All in all a very impressive team and set up from start to finish that I would have no hesitation in recommending.

I will certainly be using them for my annual boiler services and now that they're in my contact book any other applicable services!

November 17, 2022
Unprompted review
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Reply from Scofi Energy

Thank you so much for taking the time to leave such a detailed & complimentary review. We are so pleased that you are and we very much value your custom and look forward to working with you in the future.

Rated 5 out of 5 stars

Fantastic service

Thank you so much to everyone at Scofi who worked to rebuild our old and rambling central heating system. Firstly Duncan was tireless in ensuring his planning and assessment was correct and then Harry, Joe and Shay worked like Trojans to fit the system. Everything was faultless. They were prompt, polite, cheerful and very professional throughout. They left the house spotless and it was a joy to wake up this morning to a beautifully warm home. Thank you all so much.

November 19, 2022
Unprompted review
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Reply from Scofi Energy

We couldn't ask for a better review, all involved are so pleased that you are. Your lovely review has been relayed to all involved. Thank you for taking the time and trusting us with your order.

Rated 5 out of 5 stars

A complicated job well done

A complicated job, installing a new central heating boiler into my 40-plus year-old radiator system, was completed excellently by Scofi Plumbing & Heating. Keith, the installing engineer, worked tirelessly over two days and the result is a lovely warm house. Great stuff!

November 17, 2022
Unprompted review
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Reply from Scofi Energy

We have passed your wonderful review to Keith who was really pleased and remarked on how well you looked after him whilst he was there. Thank you for trusting us with your order.

Rated 5 out of 5 stars

From first great companycontact to two great…

From first contact to two great engineer s fitting our new boiler.to keeping us up to date they where GREAT.They will be my first port of call with any plumbing problems.Thank you Mags and Scott

November 16, 2022
Unprompted review
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Reply from Scofi Energy

What an encouraging review, thank you so much for taking the time. We are delighted to have you onboard and that you are pleased with the service.

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