I've had score sense since before it expanded and became more known. They have treated me well for almost 10 years. It's helped me keep track of creditors and learn how to increase my credit score.... See more
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Years ago, I was a victim of identity theft before it became a fashionable thing I went through hell and back trying to clear my name. They eventually gave me his Social Security number 390 credit sco... See more
Was on a credit secrets website and took me to scoresence and had to sign up before proceeding , make sure that you cancel before the 7 days because on the 8th day you get charged with out your consen... See more
Company replied
I will be returning but right now, I just need to get my budget right and I will need the wonderful of team at score sense to help me yet again with improving my score. Much appreciation to the staff... See more
Company details
Written by the company
At ScoreSense® we believe everyone should have access to the information that helps keeps their finances and families secure. Empowering you with all 3 credit scores and reports, credit insights, tools and one-on-one help. 1-800-972-7204 customercare@scoresense.com
Contact info
United States
- scoresense.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 week
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Credit check for buying a house
Happy that I was able get o see credit for trying to purchase a new house!
I Getting Started with the credit score program
I need assistance with using the automatior system to send out my letters.
Charged my account for membership
Charged my account for membership, I was not able to even access or view my account because I am located out of the US. I called to get a refund and they hung up on me.

Reply from ScoreSense
I think this company is a scam
I think this company is a scam, they were not able to deliver what they promised so I cancelled them but they still charged my bank any way a month later even after I emailed them. I recently had to give my bank copies of the email to get my money back. You should advise people to stay from them
Nobody should have to pay to get their…
Nobody should have to pay to get their credit score, then basically be forced into a membership that they do not want. Then have to take more of THEIR time to cancel a membership that they didn't want in the 1st place
Because my Credit sucks
Straight-forward and easy to use.
Easy, Nice
the easiness of it and the layout of the site was nice for me.
Trying to get cancellation of your membership
Trying to get cancellation of your account is a nightmare. WARNING: The first time I called the representative said my account was canceled (it was not). Thinking it was canceled I did not pay attention and it showed up again. This time the employee told me that I did not stop membership because I did not select the box on the website. Then I get a letter that the refund was not approved. Run away there service suggestion dropped my credit 20 points.
Zero Communcation from ScoreSense
Zero communication from ScoreSense.
When you call to cancel service all they want is to is continue talking about staying on with their service and not listen to the customer regarding the extremely poor service and lack of no leadership monitoring the company activities. There is zero monthly reporting sent to the customer, no follow-NOTHING!
By submitting this review, you confirm it’s based on a genuine experience, and you haven’t received an incentive to write it. S. Swain 08/06/2025
revolving charge just discovered on my…
revolving charge just discovered on my credit card. never signed up to be billed $30. to $40. per month. why would I do this ? they claim I signed up for $1.00 /7days, maybe did. but then I would have cancelled the $30.00 monthly charge. only reason this charge didn't keep going after not seeing it for 19 months is because I decided to check all my credit cards after my American Express card was hacked to make a fraudulent charge of almost $1600.00. Aren't credit cards magical ?
ScoreSense debited my checking account…
ScoreSense debited my checking account without my permission for 29.00 Beware this is a scam company.
Expensive price for No-value Services
This company baits you into a membership, by offering an expedited Credit Score inquiry. To get the Credit Score you enter normal personal identifying information. After you join, you cannot immediately quit. You have a 7- day period to cancel but you can't cancel for the first day or two, while they "set up your membership". They do not send you email or text reminders that they are charging your account monthly. If you use your Credit Card a lot it is easy to miss the $30.00 monthly charge. They offer no services that are not readily available for free on the internet or via a Credit Reporting Agency request. Their services are worthless, unless you are looking for a place to throw away $30/month.
$49.95 is what they've charge me
$49.95 is what they've charge me. I've called them, e-mailed them to cancel everything and they won't!! Stay clear from them. WHY? WHY? WHY? Would I pay that price when you can pay a hell of a lot cheaper price for the same thing. Time to take action to get my money back.
Expensive and Deceptive Credit Scoring
I signed up with Scoresense to get all my credit scores and reports, but they use a quasi-scoring system that is deceptively much higher than my REAL FICO scores that I get directly from the credit agencies, almost 100 points off. It's just not accurate. The service is VERY expensive as well.
On the upside, cancellation through the chat feature was fairly easy.
Just be warned that this is not a site to get your credit scores which creditors use to assess your suitability for credit. You need to go directly to the 3 credit agencies to get those.
DO NOT USE THIS WEBSITE!!!
DO NOT USE THIS WEBSITE!!!! They offer a free week and then upon trying to cancel the subscription they will either hang up on you or if you use the chat service, log you out of your account before they cancel your subscription. DO NOT USE THIS SERVICE!!!!!
I don't ever recall signing up for…
I don't ever recall signing up for this. Also, what they told me my credit scores were did not match what I got directly from the individual agencies.
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