I have made about 4 orders from them in about 6 weeks of the same thing-Spanish MG gin as they are the only stockist apart from Amazon.The first order took an age, the next two were much better.I am s... See more
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Ordered a bottle over two weeks ago. Advertised that shipping takes up to 4 working days. No sign of my order despite having taken my money, and no response to my emails or messages. No order tracki... See more
Absolutely shocking customer service, if I could leave a zero out of five I would. Phone never answered, emails not replied to, website chat always shows error sending them a message, don't respond on... See more
Have been shopping here now for a few months, i have seen some old negative comments however i have now just had my 6th order each one has arrived well packaged. I have just bought 3 talisker skye's a... See more
Company details
Written by the company
The Scotch Whisky shop, auction and competitions.
Contact info
48 West George Street, G2 1BP, Glasgow, United Kingdom
- 0141 266 0101
- info@scotchwhiskyworld.com
- scotchwhiskyworld.com
Replied to 25% of negative reviews
Typically replies within 24 hours
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The best packed package I have ever…
The best packed package I have ever received. Order arrived on time with a tracking code from Royal Mail. Always have some great deals.

Reply from Scotch Whisky World
Good all round
Good choice. Easy ordering. Nice bonus getting two glasses. Fair prices. Something for everyone. I will buy again.

Reply from Scotch Whisky World

Reply from Scotch Whisky World
Class seller
Excellent service, delivered as informed, packed very well.
I buy whisky to sell for charity in local pub, and the price I paid for the four bottles was outstanding and with free gifts as well, and obviously paying low prices generates more profit for the charity we are supporting this year.
Could not have been better

Reply from Scotch Whisky World
First time I have used Scotch Whiskey…
First time I have used Scotch Whiskey World superb service, prompt delivery highly recommended

Reply from Scotch Whisky World
Kept on getting additional emails that…
Kept on getting additional emails that I already received, telling me that I hadn’t completed my when I had. Emailed and had correspondence with Ashley and said they put whisky glasses in my order. I ended up buying 4 bottles of whisky over £100 but over 2 different orders, hence the reason I bought 4 bottles because of the emails I received. So not happy at all!!

Reply from Scotch Whisky World
First tasting order
Ordered 4 bottles on the night of your first tasting. Took a little long for the order to arrive. Just under 2 weeks. Had to chase reason why. Stock issues. Would have been nice to have been told this rather than chasing it up as they were somewhat difficult to get a hold of.
Very well packed.

Reply from Scotch Whisky World
Ran a whisky tasting event that was…
Ran a whisky tasting event that was pretty good and I put an order in on the back of it. Sent me an email 3 days later saying the order was complete and took payment. I asked when I could expect the delivery but didn't get a reply. Chased again a week after ordering only to be told that they were in fact out of stock. Said they'd send me a minature to compensate for the hold up however that wasn't included when the goods arrived 10 days after ordering. I did get what I ordered though. All seems a bit chaotic and probably won't take much for it to all go wrong. On that basis, unlikely I'll order again.

Reply from Scotch Whisky World

Reply from Scotch Whisky World
Gfreat Service and delivered on time
Excellent
Great products at great prices. Delivery time faultless. Service, ease of ordering and value for money. Highly recommended.

Reply from Scotch Whisky World
The packetage was poorly put together
The packetage was poorly put together, apart from that all was ok

Reply from Scotch Whisky World
Fast delivery and great prices..
Fast delivery and great prices... will certainly be a repeat customer.

Reply from Scotch Whisky World
Excellent service all round
Excellent service all round. Delicious whisky (lovely glasses!) and really helpful staff when I rang in with a query. Definitely order from here again.

Reply from Scotch Whisky World
Service is great never had a problem…
Service is great never had a problem with anything I have purchased

Reply from Scotch Whisky World
A great range of very competitively…
A great range of very competitively priced whiskies.

Reply from Scotch Whisky World
Whisky tasting event
Great selection of whiskies, well packaged and I was informed when the whisky had been despatched. Unfortunately I was unable to attend the virtual tasting, I will try to make the next one.
I enjoy buying a selection of whiskies to compare and usually do that with a friend and having the bigger measures of 50ml means we can both have a reasonable amount to taste.
Also very reasonably priced for the larger measures, I will definitely buy again, hoping next time it will be all Speyside.

Reply from Scotch Whisky World
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