I have made about 4 orders from them in about 6 weeks of the same thing-Spanish MG gin as they are the only stockist apart from Amazon.The first order took an age, the next two were much better.I am s... See more
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Ordered a bottle over two weeks ago. Advertised that shipping takes up to 4 working days. No sign of my order despite having taken my money, and no response to my emails or messages. No order tracki... See more
Absolutely shocking customer service, if I could leave a zero out of five I would. Phone never answered, emails not replied to, website chat always shows error sending them a message, don't respond on... See more
Have been shopping here now for a few months, i have seen some old negative comments however i have now just had my 6th order each one has arrived well packaged. I have just bought 3 talisker skye's a... See more
Company details
Written by the company
The Scotch Whisky shop, auction and competitions.
Contact info
48 West George Street, G2 1BP, Glasgow, United Kingdom
- 0141 266 0101
- info@scotchwhiskyworld.com
- scotchwhiskyworld.com
2.2
Poor
124 reviews
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Scotch Whisky World
Thank you for purchasing the whiskies. Glad you enjoyed last night. We did too as did all the others. Thank you once again.
Great service
Great marketing to showcase some fantastic offers on their special buy whiskies. Bought 2 bottles and received a great service from start to finish with speedydelivery. Would highly recommend
April 23, 2021
Unprompted review
Reply from Scotch Whisky World
Thank you Spencer, glad you enjoyed the whisky. We look forward to your further custom. Many thanks once again for your kind words.
Like the way the business works👍🏻
Like the way the business works👍🏻👏🏻👏🏻👏🏻😊❤️
Hope I can enjoy many more bottles of your great whisky collection🤞🏻😊.
April 22, 2021
Reply from Scotch Whisky World
Thank you Denis. Hope you enjoy your whisky. Thanks for your custom. It’s really appreciated.
Fast delivery
Fast delivery, great deal on red door Gin and glasses , very pleased, will recommend and use again, one glass received broken, still waiting for a replacement which I was told was going to be posted to me,
April 22, 2021
Reply from Scotch Whisky World
Hi Toni, we don’t seem to have any record of a message. New glass will be posted out. These things happen as the gin glasses are very thin. Glad you enjoyed the Gin.
Great service
Well packed sample selection received with good Comms on shipping etc. Looking forward to the tasting.
April 21, 2021
Reply from Scotch Whisky World
Thank you for your kind words. Hope you enjoyed the tasting tonight!
Got a few great deals
Got a few great deals. Arrived as stated and in nice air bags. Will use again 100%
April 18, 2021
Unprompted review
Reply from Scotch Whisky World
Thank you Steven. We really appreciate your custom.
Came across this site via a Facebook…
Came across this site via a Facebook advert. Purchased a few good deals including Benromach 10year old the glasses were nice with it. Recently again bought some gin. Was happy I didn’t get overcharged for being in highland and islands. Nice packing and a very happy customer. As I didn’t pay a surcharge I was very happy and hence have written a review.
April 18, 2021
Unprompted review
Reply from Scotch Whisky World
Thank you Alex. We are trying very hard. Thankfully we are now with a provider that doesn’t charge a surcharge for Highland & Islands also not for NI. We hope your like your dram and hope we can provide you with many more whiskies! Thanks once again. It really helps us getting these reviews.
Great job.
Great price on the whisky I purchased. Well packed and a very easy transaction. Will use again when I spot a bargain.
April 17, 2021
Reply from Scotch Whisky World
Many thanks! We appreciate your support and time to write this review.
when ordered i was charged for delivery…
when ordered i was charged for delivery ,and yet that same day i recieved an e mail stating if my order was over £50 delivery was free . my order was well over £50 . also delivery is taking far to long ,its been over a week now and i still have no goods ,,no dispatch or delivery information .
April 16, 2021
Reply from Scotch Whisky World
Hi we were updating the free delivery to over £100 whilst you placed your order. £4.99 was refunded almost immediately.
Still awaiting order
April 14, 2021
Reply from Scotch Whisky World
Hi your order is a ticket for a raffle! Draw isn’t till end of the month!
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