scottfraser - Witney Reviews 

47
TrustScore 4.5 out of 5

4.5

38 Market Square, OX28 6AL Witney, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Sofia was excellent. Renting property can be quite a challenge and Sofia went above and beyond to make sure the process was as painless as possible

Company replied

Rated 5 out of 5 stars

Owen Thomas has been brilliant throughout the purchase. Great communication, knowledgeable, friendly and professional. From the first viewing to exchange, he dealt with everything quickly and expert... See more

Company replied

Rated 1 out of 5 stars

If I could give negative numbers I would! Still waiting for my deposit, holding deposit and months rent - which was paid upon signing....only to have them break contract ON the day we were moving in... See more

Company replied

Rated 5 out of 5 stars

Scottfraser made the whole process of renting our new home straightforward and enabled us to move within a very short time. We are so grateful to Sofia Wilkins at the Witney office for being brilliant... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Property Management Company
  4. Real Estate Appraiser
  5. Real Estate Surveyor

About scottfraser - Witney

Written by the company

Founded in 1998, scottfraser is a comprehensive estate and letting agents covering Oxford and the surrounding villages.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure scottfraser customers can get everything they need under one roof.

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Written by the company

Straightforward, personal service

Whether buying, selling, letting or renting with us, expect the highest service standards.

We pride ourselves on being experts in our field, providing innovative service and transparent advice to our clients. We know the local markets, having sold and let across Oxfordshire for over 25 years. This local expertise and our high-class service give us the edge. Discover our personal approach to your property goals.

Contact info

  • 38 Market Square, OX28 6AL, Witney, United Kingdom

Local experts in Oxfordshire

High-quality properties and the service to match.

4.5

Excellent

TrustScore 4.5 out of 5

47 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(47)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful, friendly and efficient service

Rachel and the team gave us a really helpful, friendly and efficient service in reletting our property. We can't fault them!

April 8, 2022
Unprompted review
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Reply from scottfraser - Witney

Dear Mary,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

The team at ScottFraser in Witney

The team at ScottFraser in Witney, particularly Rachel and Samantha, have been very professional in renting out my property for the first time. I have been kept informed of the process in a polite and efficient manner.

April 7, 2022
Unprompted review
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Reply from scottfraser - Witney

Dear Mathieu,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Excellent service..

Excellent service... Thank u so much 😍...

April 7, 2022
Unprompted review
scottfraser - Witney logo

Reply from scottfraser - Witney

Dear Aswathy,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Highly recommended

Very friendly, helpful and fast.
We just use them to rent an apartment in Witney and are extremely happy with tge service .
We contacted a different state agent in the same town and was told we had to be in person to rent , this was not possible as we are relocating from abroad. We found Rachel at Scott Fraser to be very helpful and the process was fast and no problems with being abroad.
Highly recommend and once we are ready to buy will be using them .

April 4, 2022
Unprompted review
scottfraser - Witney logo

Reply from scottfraser - Witney

Dear Phillip,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

I recently moved home after over 40…

I recently moved home after over 40 years and with the help of Chloe Breakspear and her Scott Fraser colleagues this move was made very efficiently and professionally.
Chloe was cheerful and welcoming at all times.

March 3, 2022
Unprompted review
scottfraser - Witney logo

Reply from scottfraser - Witney

Dear Lynda,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

We had a great experience with buying a…

We had a great experience with buying a property with scottfraser. We really liked that they offer personable and reliable service; they ensured that the process was orderly and quick.

February 17, 2022
Unprompted review
scottfraser - Witney logo

Reply from scottfraser - Witney

Dear Viktorija,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Great Service

Great service throughout house purchase, from start to finish. Regular updates, accommodating and friendly. Would recommend using in the future.
Particular thanks to Tom for his great service.

January 11, 2022
Unprompted review
scottfraser - Witney logo

Reply from scottfraser - Witney

Dear Rob Goodall,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

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