Very happy with how most things went but I thought that I would have came earlier then it did but overall I am happy with everything else
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Service was really good from scottish grocers, however, the pack of 12 cans had 1 burst can in, soaking the packaging and obviously leaving me 1 unit short on what i had paid for. Maybe packaging coul... See more
Ordered chocolate bars from this website. Goods took over a week to arrive and that was after many calls chasing. Called the shop many times who continued to lie the goods have been sent only when th... See more
Truly great. Super quick delivery, decent price. Got here a couple days after ordering. Living in England and not having red box cheesy pasta is not a problem anymore. Thanks again.
Company details
Written by the company
E-commerce platform for individual grocers
Contact info
United Kingdom
- scottishgrocers.co.uk
Hasn’t replied to negative reviews
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Arrived much quicker than I expected…
Arrived much quicker than I expected them to. Really happy with the item and how smoothly everything went.
I never received the order
I never received the order and they just refunded me without any explanation.
great communication and service
Super fast delivery, packaged very well with plenty of protection.
Will be ordering again!
Huge range, fair price
Easy to order, huge range, fair prices and fast delivery service.
Brilliant good
Unable to find this macaroni anywhere…
Unable to find this macaroni anywhere and my son loves it! Great service and delivery once again, thankyou!
Excellent service
Excellent service. I had ordered presuming it would be delivered in a few days...and an hour later there was a knock at the door! (Apologies to the person delivering it, who got told we weren't expecting a package!)
Where’s my order
As Of Aug 6th this company has still not bothered to get in touch to either replace my ordered product or even refund me.
It has been two weeks now since I have ordered and have still not received it, I have also emailed again asking for an update on dispatch or even a refund and they have still not replied to me!
I placed an order over a week ago and have not received any correspondence yet. I emailed a few days ago about my order asking if it has been dispatched and have not received a reply yet
Very friendly company
Very friendly company. When I contacted them with a slight problem they were on to it straight away and kept me informed. Very impressed that they recycle boxes. My sweets arrived in a box that had previously contained wine!
No crisps
No crisps, no communication, no answer to mails just nagging for experience rating. So here you go.
Very pleased
Very pleased!
I can honestly say I was slightly apprehensive because I was ordering from a long distance. It got here super quick ans any emails I sent were replied to the same day! It came well wrapped and protected! Will be ordering again!
Delivery within a few days
Delivery within a few days. Always get a phone call to say when is ok to drop off
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