Scottish Grocers Reviews 91

TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

Very happy with how most things went but I thought that I would have came earlier then it did but overall I am happy with everything else

Rated 4 out of 5 stars

Service was really good from scottish grocers, however, the pack of 12 cans had 1 burst can in, soaking the packaging and obviously leaving me 1 unit short on what i had paid for. Maybe packaging coul... See more

Rated 1 out of 5 stars

Ordered chocolate bars from this website. Goods took over a week to arrive and that was after many calls chasing. Called the shop many times who continued to lie the goods have been sent only when th... See more

Rated 5 out of 5 stars

Truly great. Super quick delivery, decent price. Got here a couple days after ordering. Living in England and not having red box cheesy pasta is not a problem anymore. Thanks again.

Company details

  1. Convenience Store

Written by the company

E-commerce platform for individual grocers


Contact info

3.4

Average

TrustScore 3.5 out of 5

91 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service. I had ordered presuming it would be delivered in a few days...and an hour later there was a knock at the door! (Apologies to the person delivering it, who got told we weren't expecting a package!)

August 17, 2024
Rated 1 out of 5 stars

Where’s my order

As Of Aug 6th this company has still not bothered to get in touch to either replace my ordered product or even refund me.

It has been two weeks now since I have ordered and have still not received it, I have also emailed again asking for an update on dispatch or even a refund and they have still not replied to me!

I placed an order over a week ago and have not received any correspondence yet. I emailed a few days ago about my order asking if it has been dispatched and have not received a reply yet

July 11, 2024
Rated 4 out of 5 stars

Very friendly company

Very friendly company. When I contacted them with a slight problem they were on to it straight away and kept me informed. Very impressed that they recycle boxes. My sweets arrived in a box that had previously contained wine!

June 7, 2024
Rated 1 out of 5 stars

No crisps

No crisps, no communication, no answer to mails just nagging for experience rating. So here you go.

April 28, 2024
Rated 5 out of 5 stars

Very pleased

Very pleased!

I can honestly say I was slightly apprehensive because I was ordering from a long distance. It got here super quick ans any emails I sent were replied to the same day! It came well wrapped and protected! Will be ordering again!

February 25, 2024

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