Scottish Grocers Reviews 91

TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 4 out of 5 stars

Very happy with how most things went but I thought that I would have came earlier then it did but overall I am happy with everything else

Rated 4 out of 5 stars

Service was really good from scottish grocers, however, the pack of 12 cans had 1 burst can in, soaking the packaging and obviously leaving me 1 unit short on what i had paid for. Maybe packaging coul... See more

Rated 1 out of 5 stars

Ordered chocolate bars from this website. Goods took over a week to arrive and that was after many calls chasing. Called the shop many times who continued to lie the goods have been sent only when th... See more

Rated 5 out of 5 stars

Truly great. Super quick delivery, decent price. Got here a couple days after ordering. Living in England and not having red box cheesy pasta is not a problem anymore. Thanks again.

Company details

  1. Convenience Store

Written by the company

E-commerce platform for individual grocers


Contact info

3.4

Average

TrustScore 3.5 out of 5

91 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Truly great

Truly great. Super quick delivery, decent price. Got here a couple days after ordering. Living in England and not having red box cheesy pasta is not a problem anymore.

Thanks again.

December 13, 2023
Rated 2 out of 5 stars

Wrong items

Order for 6 packets of Stockan’s Orkney Cheese Oatcakes from the web site. Got 6 packets of ordinary Stockan's Oatcakes with expiry date next March which isn't long.
Contacted them, no reply yet.
Reply 2 days later, needed photo evidence, offered to send correct items or refund, chose items...

December 9, 2023
Rated 5 out of 5 stars

Fantastic flour

Fantastic flour, well packaged and delivered in good order. Took a little bit longer than advertised to arrive, but well worth it when it did. Will happily buy again.

October 23, 2023
Rated 5 out of 5 stars

Food order.

I ordered 10 boxes of pasta and they arrived well parcelled two days later.
Excellent service.

October 17, 2023
Rated 5 out of 5 stars

Scottish Grocers we’re amazing

Scottish Grocers we’re amazing, I called them from Cornwall and asked lots of questions especially regarding expiration date considering the company who usually make product doesn’t anymore which is sad😔however saying that Scottish Grocers were awesome in providing what I required and with a long shelf life 🙂 than you for an amazing service and delivery *****

October 16, 2023
Rated 1 out of 5 stars

Out Of Stock Items

Had my order cancelled as the item was listed as in stock in the website however got a phone call a couple days after my order to say they never had it. Chap on the phone was pleasant enough and offered to substitute the items. Disappointed as I'd been looking around for months to get them. Perhaps an idea to remove out of stock items in a more timely manner??

August 1, 2023

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