Sherman Consulting Services Reviews 265

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

The general experience was good. The delivery of the sofa was smooth and easy , even tho scs forgot a part of my sofa. The delivery men were very nice, polite , and helpful when I asked about the mis... See more

Rated 4 out of 5 stars

We have purchased new flooring for our whole house from SCS at Cribbs Causeway. We were given courteous, expert advice by Keith Bradshaw. He was not pushy, rather he was happy for us to make our won c... See more

Rated 1 out of 5 stars

Absolutley disgusting customer service. Treated like trash! Still no sofa after 3 month wait, were told 12 week maximum wait. Still no refund for delivery charge due to poor service. Please avoid scs... See more

Rated 5 out of 5 stars

The guys who delivered the sofas were fantastic, friendly and helpful. One of the sofas didn't line up correctly. The delivery guys Jimmy and eddy (seaham distribution centre) showed me how to contact... See more

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4.0

Great

TrustScore 4 out of 5

265 reviews

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Rated 5 out of 5 stars

Scott & Davy R Livingston DC

Had sofa delivered to by Scott & Davy R. 5 star plus service. Really friendly and a good laugh! Absolute credit to the company wish all delivery drivers had the same service as these two. Also thank you for keeping my cream carpets clean 😃

May 30, 2019
Unprompted review
Rated 5 out of 5 stars

hasnat and gareth

Our delivery driver HASNAT and his crew GARETH from the JLD distrobution centre were great there was nothing that they wouldnt do to help. They went that extra mile turned up very promtly would really recommend them as a delivery team.

April 11, 2019
Unprompted review
Rated 5 out of 5 stars

Great experience!

We were greeted by Aaron when we entered the store. He wasn't pushy and explained the lay out of the shop etc to us and left us to look around at our own pace. When we found the sofa we liked we let him know and he made the experience extremely easy for us. He talked us through all the payment options and nothing was to much hassle for him. I'd reccomend coming to SCS at Shirley retail park to everyone! Great experience and we've left with a sofa we love.

Thanks Aaron for making this as stress free as possible

March 26, 2019
Unprompted review
Rated 5 out of 5 stars

Mark and Paul j2d

Delivery was a amazing, the blokes were a laugh. Turned up exactly when they said they would so I didn't have to wait in.
Very polite,
Would recommend using the company again

February 4, 2019
Unprompted review
Rated 1 out of 5 stars

Went to scs Loughborough to buy an sofa…

Went to scs Loughborough to buy an sofa and carpet. The sales assistant Mike went through all the prices for my sofa and carpet but didn't add on all the hidden costs. Delivery costs on both items. And payment of carpet fitting on day of delivery.
Was only told about these once I'd signed the agreement. So I cancelled the agreement because I thought I was being ripped off. I got the paperwork with cancelled on it but they didn't cancel it on there computer so I don't have an email for cancellation.

January 3, 2019
Unprompted review
Rated 5 out of 5 stars

Steve D and Mark A

Steve D and Mark A. My two sofa's arrived in fantastic shape e with no damage. The people were helpful and very professional all around very happy would recommend the company to anyone. Order number 3730743

November 26, 2018
Unprompted review
Rated 5 out of 5 stars

Scs Chesterfield

My husband and I purchased a carpet from Chesterfield Scs the fitters came we were not impressed at all poor fitting bad workman ship so we complained to Scs they sorted out a new carpet for us and the fitters came today. What can say I couldn't see any faults I couldn't see any joins the fitters did advise us that the treads weren't fitted properly before and we may have issues with the carpet moving but he made a note of the problem and told us to get in touch with Scs the fitter was helpful and the work carried out was brill. We did have a bit of delay getting the new carpet but that was because of re mesuring and having to wait on our order but Scs sorted out our problem.

November 12, 2018
Unprompted review
Rated 5 out of 5 stars

Scs 5* service

Extremely helpful and officiant . Great communication throughout the full service. Highly recommend Scs to everyone!

November 10, 2018
Unprompted review
Rated 1 out of 5 stars

i purchased a Lazy-boy 321 sofa in…

i purchased a Lazy-boy 321 sofa in February . had to have them straight out as it creaked like an old door and one of the feet were broken, he also corrected one of the 2 seater cushions as it was too low. I complained via e mail about the quality of the furniture and someone came out to look at it, although he agreed with my complaint he had to say it was not faulty. the sofa is nothing like the one i chose from in the shop , it is very very uncomfortable and after this short time it looks terrible, it looks like an old settee and it ruins the look of my lounge. I have been told they will not write to me again over this matter, i am totally disgusted with SCS and will never buy anything or let anyone i know buy anything from their store again. I have to pay over £2,000 for something that looks worse than the one i replaced. Shocking quality and shocking after care.

September 13, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, Peter in the Sheffield branch was excellent and sorted our requests brilliantly and the two delivery drivers (Glyn A and Leigh D)were brilliant. Would recommend to anyone.

September 4, 2018
Unprompted review

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