In my experience, shipping to the UK takes around 1 week, and I didn’t have to pay any import fees or customs charges. The items look cool, the sizes are a bit weird and probably not for everyone. T-s... See more
Company replied
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Review summary
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All of their items are heavily cropped, but this isn’t made clear on their pictures, I’m 6’4 so all their clothes look stupid on me even though I like the designs. £10 delivery then have to pay anothe... See more
Company replied
the support team was very friendly and helpful. Great garments except for one im sending back now but it was no problem the support team was helpful and understanding. Btw I love these unique pieces o... See more
Company replied
Quick delivery! The products I ordered were definitely oversized so I’m glad I sized down as they also inform you on some of their designs on the website. The quality is great for the price! Only have... See more
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Company details
Written by the company
Scuffers® is a clothing brand founded in 2018 based in Madrid. In full national and international growth, with a commitment to quality garments and all through an everyday urban aesthetic and full of light, with an undertone of exaltation of personal and differentiating nuances that seek a tireless personal growth. Scuffers was born with the purpose of representing every person who is willing to be more real. More alive. More honest with himself. More proud. More ambitious. In short, more THEM. As Always, With Love
Contact info
Pozuelo de Alarcón, 28023, Madrid, Spain
- help@scuffers.es
- scuffers.es
3.5
Average
20K reviews
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Reply from Scuffers
We regret the stained hoodie arrived. We'll investigate to prevent this issue from recurring in our orders.
great website
great website with good quality and unique style clothes, delivery takes 1 week
April 16, 2026
Reply from Scuffers
We're happy you appreciate our website, the clothing quality, and unique styles. Thank you for your positive feedback regarding the delivery time!
Sending random stuff if they don't have something in stock
I have been monitoring the "city dusty" pants in dark green for MONTHS for them to come in my size 38. Finally, I saw that they were in stock and I immediately placed an order along with a belt and "mare" pants. Super excited, I opened the package only to find out some other pants were sent to me instead of the "city dusty" ones, god, this really made me sad. Since they weren't in stock any longer I cannot get them anymore and probably will have to wait ANOTHER couple of months until they come in my size again. I like the "mare" pants but I wish I just never placed an order with you in the first place if I knew how disappointing it was gonna be. Now I have to go through the trouble of printing out a label and going somewhere to send these random pants back. Thanks scuffers. STOCK THE CITY DUSTY PANTS IN DARK GREEN IN SIZE 38!!!
April 17, 2026
Reply from Scuffers
We appreciate you taking the time to share your experience. We sincerely regret that you received the wrong pants and the disappointment this caused, especially after waiting so long for your size to be available. We'll review our fulfillment process to prevent similar errors.
Costumer service is actually very vert…
Costumer service is actually very vert bad my package is still not delivered after a month the comments on ure posts on instagram are full of people with the same problem. If u want to return or refund ure product u can’t becaus they wont send u the legal documents. On instagram, email, insta, tiktok everywhere u just get a ai response that leads u to there help page on there website that doesn’t help u at all.
April 13, 2026
Reply from Scuffers
We appreciate you bringing this to our attention. We're sorry to hear about the delivery issues and the difficulties you've experienced reaching our support team. We are looking into these concerns to improve our service and assistance.
Bought a brown hoodie. Not brown.
Bought a brown hoodie, it’s grey. No where to contact them it’s insane.
April 14, 2026
Reply from Scuffers
We're sorry the hoodie was the wrong color and that you had trouble reaching us. We'll look into this right away. Thanks for your feedback.
Reply from Scuffers
We're happy you love it! Thank you for your amazing feedback; we appreciate you taking the time to share your positive experience.
All good
The shipping was quick and with no problem. The product what I expected. All perfect!
April 13, 2026
Reply from Scuffers
We're happy to hear that you had a perfect experience with quick shipping and that the product met your expectations. Thank you for your positive feedback!
Reply from Scuffers
We appreciate your feedback and are glad to know you are happy with the delivery and product quality. Thank you for your review!
Don’t buy from scuffers!
Don’t buy from scuffers!! They won’t help you when something is wrong with your order (in our case the pants ripped the first day, so poor quality as well) impossible to get a redund/free return, links they send for “free return don’t offer free return. Have been trying to get help for over a month now, it’s crazzzy. Final straw was they asked me if we wanted a free other product, looked online (hardly anything in stock in the right size) gave 2 (!!) options and got a reply that this is not in stock and can I choose something else.. replied that I want my money back and got gosted (again) :(
May 2, 2026
Unprompted review
Reply from Scuffers
We're happy to hear that you were fully informed about your delivery and that it arrived on time. Thank you for your positive feedback!
Reply from Scuffers
We are so sorry to hear that your parcel has not arrived yet. We will investigate this issue right away. Thanks for letting us know.
Everything on the website side of…
Everything on the website side of things was fine. The shipping and handler beat up my product and it is stained.
April 13, 2026
Reply from Scuffers
We appreciate your feedback. We're sorry to learn your product arrived damaged. We're looking into how the shipping and handling process can be improved.
Nice clothing but returns are expensive and difficult
Nice clothing but returns are expensive and difficult.
April 13, 2026
Reply from Scuffers
We appreciate your feedback. We're sorry that our return process was difficult and costly for you. We'll review our policies.
Really great service/delivery
Really great service/delivery, clothing wise, couldn’t be happier. Quality is amazing and super comfy!
April 13, 2026
Reply from Scuffers
We appreciate you taking the time to share your thoughts. We're happy to hear that you're pleased with our amazing quality clothing and the fast delivery!
horrible service and no good materials…
horrible service and no good materials in the pants either. way too short, and way too wide at the waist- sizes make no sense. really disappointed- i loved your sweatshirts but your pants really do not fit ANYONE.
April 13, 2026
Reply from Scuffers
We appreciate your feedback and are sorry the pants didn't meet your expectations. We'll review the materials and sizing to improve our products. We value your comments.
such an amazing jacket and the delivery…
such an amazing jacket and the delivery was really fast! Thank you :)
April 13, 2026
Reply from Scuffers
We truly appreciate your positive feedback! We're so happy to hear you love the jacket and that the delivery was fast. Thanks!
It was OK overall except for time delay…
It was OK overall except for time delay exchange
April 13, 2026
Reply from Scuffers
We appreciate your feedback. We'll review the exchange delays to improve our service. Thank you for your time.
the delivery service and timing and the…
the delivery service and timing and the quantity and packaging of the clothes.
April 17, 2026
Reply from Scuffers
We appreciate your feedback on the delivery service, timing, quantity, and packaging of the clothes. We're glad you were satisfied with your order.
Tops are too short
All of their items are heavily cropped, but this isn’t made clear on their pictures, I’m 6’4 so all their clothes look stupid on me even though I like the designs. £10 delivery then have to pay another £15 to send back the return. Wouldn’t bother risking it.
April 30, 2026
Unprompted review
Reply from Scuffers
We appreciate you taking the time to share your thoughts. We're sorry to hear the cropping and return costs were disappointing. We'll review how items are displayed and consider delivery options.
Mostly great
Mostly great. I ordered a hoodie and a top - the hoodie was true to size but the top wasn’t. The top is supposed to fit tighter, but it’s really loose. Ordered it according to the size chart.
Otherwise the quality is great! The hoodie is a bit thinner than it looked on the picture though.
May 1, 2026
Reply from Scuffers
We appreciate your feedback! We're glad the hoodie's quality met your expectations. We're sorry the top's sizing was inconsistent with the chart and thinner than expected. We'll review our size charts and product descriptions.
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