Kathryn our Surveyor was amazing. She was very polite, professional, courteous and easy to talk to. Kathryn even pointed us towards things which we had not noticed before in relation to the house. The... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A survey was organised with sdl through nationwide. Communication with them was good through a message system then a phone call to rearrange the date given as I would be at work through the week. The... See more
Company replied
Arranged easily over the phone. The chap who came round was a few minutes earlier than the scheduled times so that’s a bonus. He was polite and friendly and was a dog friendly person which is always p... See more
Company replied
Lindsey came to survey the house and was absolutely fantastic. She had such a professional and kind manner in all that she did, she was thoughtful considerate and exceptionally polite. She was great... See more
Company replied
Company details
Written by the company
Established in 1989, SDL Surveying is the UK’s largest independent provider of mortgage valuations. It works with most major lenders in the UK, managing c.208,000 valuations per year. Alongside lender valuations, the business also provides RICS-approved home surveys for independent customers. If you require one of these services, please get in touch today. Alternatively, if you require any further assistance relating to a valuation or home survey that we've already completed, please contact us at customerrelations@sdlsurveying.co.uk.
Contact info
3-4 Regan Way, Chetwynd Business Park, Chilwell, NG9 6RZ, Nottingham, United Kingdom
- 0345 308 5010
- info@sdlsurveying.co.uk
- sdlsurveying.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Very efficient and professional service
Very efficient and professional service
November 7, 2025
Unprompted review
Reply from SDL Surveying
Hi Chris,
Thank you for leaving a review, we're happy to hear that you found the service you received to be professional and efficient.
Kind Regards,
SDL Surveying
The surveyor has been very professional…
The surveyor has been very professional and polite
November 7, 2025
Unprompted review
Reply from SDL Surveying
Hi Stefania,
We're pleased to hear that you found the surveyor to be professional and polite.
Thank you for leaving a review!
Kind Regards,
SDL Surveying
Amazing
Arrived on time, very respectful of house, very friendly, efficient and answered any questions brilliantly.
November 7, 2025
Unprompted review
Reply from SDL Surveying
Hi Dean,
It's great to hear that you found the surveyor that attended the appointment to be respectful, friendly, and efficient. We're glad that you were pleased with the responses they gave to your questions.
Thank you for taking the time to leave a review.
Kind Regards,
SDL Surveying
Charlotte was great when she came in
Charlotte was great when she came in. Very professional and friendly.
Great service all around.
November 4, 2025
Unprompted review
Reply from SDL Surveying
It's fantastic to hear that you found Charlotte to be professional and friendly. We're glad you were pleased with the overall service.
Thank you for leaving a review!
Kind Regards,
SDL Surveying
A professional company
The gentleman that came out was very polite & explained the process very well. This is a company I feel I could trust & would recommend them
November 5, 2025
Unprompted review
Reply from SDL Surveying
Hi Hayley,
We're happy to hear that the surveyor that attended was polite and help explain the process to you. We're glad you were pleased with the overall experience you received.
Thank you for leaving a review!
Kind Regards,
SDL Surveying
Lindsey was very professional and…
Lindsey was very professional and courteous very impressed with communication and service. Thank you
November 5, 2025
Unprompted review
Reply from SDL Surveying
Hi Emma,
We're pleased to hear that you found Lindsey to be professional, courteous, and communicative.
Thank you for taking the time to leave a review!
Kind Regards,
SDL Surveying
Very good experience with the surveyor…
Very good experience with the surveyor who visited us. They were both professional and friendly while also being helpful and thorough.
November 5, 2025
Unprompted review
Reply from SDL Surveying
Hi Angus,
It's great to hear that you had a good experience with the surveyor that attended the property and that you found them to be friendly and helpful.
Thank you for leaving a review!
Kind regards,
SDL Surveying
Very polite and professional
Very polite and professional!
Thank you!
November 5, 2025
Unprompted review
Reply from SDL Surveying
Hi Leigh,
We're happy to hear you found our team to be polite and professional. Thank you for leaving a review!
Kind Regards,
SDL Surveying
Remortgage
Accurate remortgage valuation, fast turnaround. Friendly surveyor, credit to the company.
November 4, 2025
Unprompted review
Reply from SDL Surveying
It's great to hear that you were pleased with the quick turnaround time on the report and that you found the surveyor that attended to be friendly.
Thank you for taking the time to leave a review!
Kind regards,
SDL Surveying
Excellent Re-mortgage Valuation service
Needed a survey valuation for my re-mortgage. Richard was so lovely, arrived on time and respected my home and was very professional. The valuation was sent that same afternoon. I would definitely recommend and will be using again if need be. Thankyou.
October 15, 2025
Unprompted review
Reply from SDL Surveying
Hi Carol,
It's fantastic to hear that you found Richard to be respectful of your home and professional. We're glad that you were pleased with the quick turnaround time on the report.
Thank you for taking the time to leave a review!
Kind Regards,
SDL Surveying
Overall great experience
Communication great, Becky the surveyor was polite, professional and informative. Very positive experience, thank you.
November 1, 2025
Unprompted review
Reply from SDL Surveying
Hi Clare,
We're happy to hear that you were pleased with the communication you received and that Becky in particular was professional and informative.
Thank you for taking the time to leave a review!
Kind Regards,
SDL Surveying
I found SDL to be very friendly and…
I found SDL to be very friendly and efficient.
October 31, 2025
Unprompted review
Reply from SDL Surveying
Thanks for leaving a review Shaun!
It's great to hear that you found our team to be friendly and efficient.
Kind Regards,
SDL Surveying
Kathryn our Surveyor was amazing
Kathryn our Surveyor was amazing. She was very polite, professional, courteous and easy to talk to. Kathryn even pointed us towards things which we had not noticed before in relation to the house. The results were uploaded on the same day and was in line with our expectation. Can't recommend SDL more and thank you so much Kathryn.
October 30, 2025
Unprompted review
Reply from SDL Surveying
It's fantastic to hear that you were so pleased with the service you received from Kathryn and that you found her to be polite and professional throughout.
We're glad she was able to draw your attention to things that you hadn't previously spotted.
Thank you for taking the time to leave a review!
Kind Regards,
SDL Surveying
Reply from SDL Surveying
Thanks for leaving a review Gordon, it's great to hear you were pleased with the service you received!
Kind Regards,
SDL Surveying
Very professional service from walking…
Very professional service from walking in to my house - process was explained to me at beginning and then the process next steps from leaving.
October 29, 2025
Unprompted review
Reply from SDL Surveying
Hi Nicola,
It's great to hear that you found the service to be professional and that the process was explained to you thoroughly.
Thank you for taking the time to leave a review!
Kind Regards,
SDL Surveying
horrible
horrible. came to value my flat. gave it value of 0. never asked for EWS1 form, which i have, with a passing grade. absolutely unprofessional.
October 28, 2025
Unprompted review
Reply from SDL Surveying
We're sorry to hear that you are disappointed with your experience in this instance.
A 0 valuation result could be due to a number of different factors depending on the lending criteria of the particular lender. Unfortunately, we are unable to discuss certain details of a commissioned valuation report outside of the contracting party, however if you wish to raise a query regarding the valuation, we would recommend raising this with your solicitor or mortgage broker to direct this through the correct channels.
If you would like to raise a complaint regarding the customer service you have received, please get in contact with our customer relations team at customerrelations@sdlsurveying.co.uk.
Kind Regards,
SDL Surveying
Recommended surveyor
The SDL surveyor was prompt , friendly and professional.
October 28, 2025
Unprompted review
Reply from SDL Surveying
We're glad to hear that you found the surveyor that attended to be prompt, friendly, and professional.
Thanks for leaving a review!
Kind Regards,
SDL Surveying
Whole of our experience was great
Whole of our experience was great. The man that came (forgot his name sorry) was friendly and informative.
October 25, 2025
Unprompted review
Reply from SDL Surveying
Hi Craig,
We're glad to hear that you were pleased with your overall experience and that you found the surveyor that attended to be friendly and informative.
Thank you for leaving a review!
Kind Regards,
SDL Surveying
Rick was very polite
Rick was very polite, swift with his requirements and listened attentively to all answers provided.
October 24, 2025
Unprompted review
Reply from SDL Surveying
Thanks for leaving a review! It's great to hear that you found rick to be polite, swift and attentive.
Kind Regards,
SDL Surveying
Excellent communication
Excellent communication, very friendly and explained the whole process as well as an extremely fast turnaround for the valuation report. Would highly recommend!
October 23, 2025
Unprompted review
Reply from SDL Surveying
Hi Mr Granat,
Thank you for taking the time to leave a review!
It's great to hear that you were pleased with the communication you received throughout and that you were happy with the turnaround time on the report.
Kind Regards,
SDL Surveying
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