I never received my $300 order placed in July of 2023 and the company was unresponsive in my attempts to reach them thru their website and by phone to cancel and request refund. The BBB says there has... See more
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Excellent customer service from Oscar and SD Truck Springs! Oscar went above and beyond to get our springs delivered ASAP; cross country a few days before christmas, and with a huge storm hitting the... See more
Starting this project, I had no idea how to spec’ the replacement shock absorbers on my 2000 Beaver motorhome. The numbers on the existing ones let nowhere. I contacted SD Truck Springs and met Devin... See more
Called to follow up on my order and Derrik in customer service was a great help! He was very informative and made sure all of my questions were answered. I needed an alternative shipping date to bette... See more
Company details
Contact info
85-7 Air Park Drive, 11779, Ronkonkoma, United States
- 877-774-6473
- Customerservice@sdtrucksprings.com
- sdtrucksprings.com
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Brian's help
Mr Brian did an excellent job in helping me today.He explained everything to me.He was very professional in his job.Brian helped me find the correct shock for my truck.I really appreciate his help.
Very Good Customer Service from Brian
Brain was extremely helpful in fulfilling my order, I would say "and beyond" Thank you so much, Will defiantly do business with SD Truckspring in the future.
Cancelled my order and refunded my cc…
Cancelled my order and refunded my cc upon request. No fuss, no mess. Awesome customer service
Gentleman was on the effort to update…
Gentleman was on the effort to update shipping/status vehicle in garage customer waiting ! time to TCB$$$
Brian was very helpful and experienced…
Brian was very helpful and experienced in the parts I needed. I will definitely do business with him again
The Company has been great to deal…
The Company has been great to deal with. Heather in service is awesome had a order that was taking a long time for them to receive so she helped me chose a different setup on my Truck and had it shipped quickly. Thank you I will use this Company in the future because of her customer service.
I was having trouble locating the parts needed
I was having trouble locating the correct replacement air bags for my truck and Heather worked with me on this issue. She asked me about the spacing and the actual size of the bags which failed on my truck. She waited while I ran out and got those measurements. She then gave me the part number of what she says will work. I feel confident that I now know what is needed and though these bags are not available from SD Truck Springs at this date, I have the information I need to fix my truck. Great customer service!
Brian was awesome
Brian was a huge help in figuring out our irder status and giving us the best option available to get our product timely. Thanks Brian!!
Custom service is excellent
Custom service is excellent, although my part was delayed the rep, Heather, found my order and took care of it quickly. Gave me multiple options for how to resolve and even gave me her extension if I need anymore information
Heather hooked me up with great…
Heather hooked me up with great service! She’s amazing and I recommend. 5 out of 5 service. I will definitely be coming back to order more from her
Good service and prices
I have purchased two sets of air bags and on-board compressors from SD Truck Springs. The orders were shipped on time and their warranty service is good as well. I recommend SD Truck Springs and would do business with them again.
I didn’t receive all of my order
I didn’t receive all of my order. When I called I spoke with Derrick who was very helpful. While we were on the phone he figured out what the problem was and took care of it immediately. Was very impressed with the the company and Derrick.
Great customer service
My initial order was back ordered so Heather helped me get a different product that was in stock.
REAL people answer the phones!
How nice is it call a company these days for product support and actually get a REAL person on the phone! Devin helped me make sure my purchases where compatible with each other and took the order there and then. Done! Everything fit nicely with no interferences. Thank You so much!
My order had not shipped and so he help…
My order had not shipped and so he help me with a suspension kit that you had in stock he resolved my issue great customer service
Devin made the ordering and follow up…
Devin made the ordering and follow up easy and painless. Will definitely recommend SD Springs to anyone.
Yall have great customer service member…
Yall have great customer service member and they are very help Nd answered all my questions and made sure I would buy the right parts.
Brian B
Brian B. Was of great help explaining the delay on my order and is committed to ensuring my order gets sent out asap…
Great customer service
I wasn't 100% sure on which spring I needed, called in and I was all set in no time flat! Highly recommend
Fixed up my Beaver
Starting this project, I had no idea how to spec’ the replacement shock absorbers on my 2000 Beaver motorhome. The numbers on the existing ones let nowhere. I contacted SD Truck Springs and met Devin Gordy. With his expertise and guidance, we figured out the shocks I needed and ordered them. I am no longer galloping down the road in my Beaver but cruising smoothly. Thanks Devin.
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