SD Truck Springs Reviews 

3,723
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I never received my $300 order placed in July of 2023 and the company was unresponsive in my attempts to reach them thru their website and by phone to cancel and request refund. The BBB says there has... See more

Rated 5 out of 5 stars

Excellent customer service from Oscar and SD Truck Springs! Oscar went above and beyond to get our springs delivered ASAP; cross country a few days before christmas, and with a huge storm hitting the... See more

Rated 5 out of 5 stars

Starting this project, I had no idea how to spec’ the replacement shock absorbers on my 2000 Beaver motorhome. The numbers on the existing ones let nowhere. I contacted SD Truck Springs and met Devin... See more

Rated 5 out of 5 stars

Called to follow up on my order and Derrik in customer service was a great help! He was very informative and made sure all of my questions were answered. I needed an alternative shipping date to bette... See more

Company details


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(3,723)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered Bilstein shocks for my…

I ordered Bilstein shocks for my motorhome. I was pretty much stuck in the desert of AZ. My shocks had failed and I was afraid to drive to much without.
I found my shocks at SD after much searching on the internet. I spoke with a very helpful person who assured me that not only were they in stock, but that I could receive them within three business days. Long story short that didn't happen.
Jackie to the rescue! I called SD and Jackie answered. After hearing my story, she immediately contacted her supervisor. Over the next three days she followed up and made sure my order was found and promptly shipped. It was an awesome example of customer recovery.
Jackie, was always cheerful, positive and professional. I would definitely turn to SD for all my future needs and will pass this on to friends. Thank You Jackie!
Sincerely Casey Clemmons

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Oscar…

Excellent customer service from Oscar and SD Truck Springs! Oscar went above and beyond to get our springs delivered ASAP; cross country a few days before christmas, and with a huge storm hitting the east coast. Great product, reliable company, fast customer service reply via online chat, phone and email! A+++

December 19, 2022
Unprompted review
Rated 1 out of 5 stars

Good communication. Staff were helpful

My experience with SD Truck was not good at all I asked for a quote for 2 shocks including shipping.
After seeing SD standard print out on all quotes saying shipping dose not apply outside the USA ,I emailed back requesting the price to get the shocks to my Canadian address. Even after clearly telling the Rep Oscar I wanted no surprises later I get another bill from UPS for $150 dollars.

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

Brian in sales was great

Brian in sales was great. All instructions for measuring bolts were clear and concise. Brian made sure everything was in stock and was able to take advantage of some end of year pricing. 5 stars 2003 ZR2 rear springs, bolts, bilstien shocks.

December 30, 2022
Unprompted review
Rated 5 out of 5 stars

Derrick got 'er done!

I ordered spring air bags for my FJ Cruiser. There was a few weeks delay in SDTruck Springs getting the item from their supplier. When I called for a status of my order, Derrick went to work securing the item from another of their associated vendors. He explained it would be few more bucks with shipping which I agreed to. He re ordered the item and they were on my porch within 72 hours, Great Job Derrick with communication and the follow through.5 STARS bud!

December 29, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look