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Review summary
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Reviews shaping this summary
These guys are super responsive and send products quickly! In my situation, the coffee arrived partially damaged as a result of shipping. The team immediately responded and sent over a fre... See more
Company replied
Customer experience great; I had to phone the London shop with a question about the Jamaica Blue barrel which was answered proficiently by a lovely lady. Many thanks 🙏 As to the coffee you’ll ha... See more
Company replied
Good roast. Good beans. Up to expectations. But the package (tin) doesn’t contain a one-way valve. After leaving the beans sitting for two weeks to release gas, the packaging inside became very inflat... See more
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Company details
About Sea Island Coffee
Written by the company
Since 2007, Sea Island Coffee has specialised in sourcing the world's most exceptional and rare coffees for connoisseurs to enjoy at home.
We ethically source single-origin beans by exploring the world's most celebrated and remote coffee-growing locations. In our selection, you will find famed coffees like Jamaica Blue Mountain and Panama Geisha, alongside rare discoveries from the volcanic isle of St Helena, the historic Bourbon Pointu from Reunion Island, and unique species like Coffea Racemosa, among many others.
We are dedicated to freshness, roasting every coffee to order here in the UK to ensure each cup is as vibrant and flavourful as possible. Whether you prefer whole beans, ground coffee, or the convenience of Nespresso® compatible pods, we deliver a truly special coffee experience directly to your door.
Contact info
164 Old Brompton Road, SW5 0BA, London, United Kingdom
- 02032420936
- info@seaislandcoffee.com
- seaislandcoffee.com
4.6
Excellent
406 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Not a hint of blue mountain coffee in…
Not a hint of blue mountain coffee in there. Very disappointed.
You can "verify" what you like and claim "100%" but if you only put a fraction in then it isn't going to taste the same. So, if you can suggest a "roast level and brewing method" that actually tastes like the real deal then I'm all ears?
January 12, 2026
Reply from Sea Island Coffee
Hi Trevor,
Thank you for your feedback and I’m sorry to hear the coffee was not to your taste.
We can confirm that our Jamaica Blue Mountain is 100% authentic Grade 1, sourced directly from certified estates in the Blue Mountains. Flavour can vary depending on roast level and brewing method, and we would be happy to help recommend an alternative if you’d like.
Kind regards,
Sea Island Coffee
Reply from Sea Island Coffee
Hi Jeryl, My sincerest apologies that your order was delayed on this occassion. As of January, the US introduced some extra customs checks on coffee that were not previously required, and we have dealt with these now, but this caused a temporary delay of our US shipments. All info has been provided for your order and it is due for delivery today! I hope you enjoy your coffee and again, apologies for the delay with customs.
Excellent company
Easy ordering, subscription service if required. Not bombarded with marketing emails. Excellent product. Excellent delivery times.
December 1, 2025
Reply from Sea Island Coffee
Thank you, Anita. Delighted everything from service to delivery has been smooth. We're always glad to see our Signature Collection Jamaica Blue Mountain continue to be so well recieved. If there’s ever anything we can assist with, or if you'd like recommendations on new origins to try, don’t hesitate to drop us an email.
Reply from Sea Island Coffee
We appreciate the review Richard! We hope the gift was well recieved!
Reply from Sea Island Coffee
Ali, delighted you enjoyed both Galapagos and Fiji. You’re absolutely right to note their distinct characters; volcanic sweetness from the Galapagos, and rich tropical depth from the Fiji.
Honestly, it’s sensational
Honestly, sensational coffee. Yemeni blend was amazing. Time to try some more
January 5, 2026
Reply from Sea Island Coffee
Andy, brilliant to hear you enjoyed the Yemeni coffee. Hope the Hawaii Mokka hits the mark as well! If you do end up trying more, perhaps our other Yemeni coffee (Matari), don’t forget to sign up to our email newsletter to receive a one-time welcome discount code for your next order. :)
Great quality coffee
Great quality coffee delivered on time and totally made our holiday more fun
May 29, 2025
Reply from Sea Island Coffee
Mel, delighted to hear the pods arrived smoothly and added that extra bit of joy to your holiday! Let us know if we can ever help with recommendations for your next trip! :)
Excellent customer service
Excellent customer service, have bought as a gift for my son, so haven’t tasted it yet!
December 9, 2025
Literally the best coffee company
Literally the best coffee company. A little more expensive but you don’t feel you wasted it cuz the quality is great!
December 8, 2025
Very quick respond from customer…
Very quick respond from customer service after I sent a query on my order. I noticed the reply was after their official opening hours.
December 4, 2025
Easy to order and prompt delivery.
December 9, 2025
Best coffees,best customer service!!!
November 24, 2025
Reply from Sea Island Coffee
Thank you for the review, Bill! We’re thrilled to hear you’re enjoying the coffee, it’s always a pleasure. Please don’t hesitate to reach out if you’d ever like more recommendations!
Warmly,
Emily
Great experience
Great experience. Very professional customer service people. Not easy to order overseas for coffee these days. But the experience and and the good quality coffees make it a pleasure for special days.
November 24, 2025
Reply from Sea Island Coffee
Thank you, Paul. We're really pleased to hear that, always happy to help!
Great coffee, great people
I came into the showroom last week, these guys are so kind and gave me perfect recommendations! The coffee was amazing too, such unique taste
November 28, 2025
Unprompted review
Reply from Sea Island Coffee
Thank you, Matilda! It was such a pleasure having you in the showroom, we’re so glad the recommendations were spot on. Hope to welcome you back again soon!
Reply from Sea Island Coffee
Thank you, Paula. We're so pleased to see you exploring such a variety of origins. If you’d ever like any recommendations on where to take your coffee journey next, don’t hesitate to drop us an email.
Reply from Sea Island Coffee
Thank you, Philip. Glad to hear you’re still loving the Jamaica Blue Mountain beans!
Reply from Sea Island Coffee
Thank you! We're glad the shopping experience was smooth and that your order arrived quickly.
I bought coffee beans from where I was…
I bought coffee beans from where I was born - Fiji. Superb coffee but over priced.
Delivery was great and proffesional.
November 19, 2025
Customer experience great
Customer experience great; I had to phone the London shop with a question about the Jamaica Blue barrel which was answered proficiently by a lovely lady. Many thanks 🙏
As to the coffee you’ll have to wait until after Christmas as it is a Christmas gift for my son.
Watch this space
November 19, 2025
Reply from Sea Island Coffee
Hi Mark, thank you for your kind review and glad I could help with your Christmas gift. Hope your son enjoys his coffee barrel!
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