Sean Hennessy Electrical Superstores Reviews 

I came home following surgery to find the fridge had died. Went to Rathkeale, explained my situation, picked out a new fridge and it was delivered within 4 hours! I didn’t get the names of the 2 delivery lads, but they swapped out the fridges, unpacked the new one and took away all the boxes and aeroboard as well as the old fridge. They were pleasant and friendly, nothing was too big an ask. Thanks so much. Great service all round!!!

Bought a product advertised as on sale. Paid online and after the transaction was completed I noticed that I had been charged in US dollars and due to conversion had paid a higher price than I had agreed to pay. Raised an issue with my bank who told me it was done on the company's end. When I pointed it out to Sean Hennessy customer care, they couldn't have cared less. They asked for proof to which I sent a screen shot of the transaction but radio silence since. Sounds like a scam to me. Handy way to make a few extra quid per transaction

Good product. Excellent price and next business day delivery. Package was well wrapped to withstand rain when left outside door.

Way better value then Currys and Harvey Norman

Best experience purchasing an appliance online. I ordered online on a Sunday evening, they were closed Monday due to bank holiday. I got a call early Tuesday morning to say they were on the way. The lad that delivered it was a gent. Really pleased that I purchased from Sean Hennessy ( the same appliance was in Currys) but I wanted to support an Irish business. I will definitely purchase from here again.

I bought a washing machine recently online and I had to contact the Rathkeale store about urgent delivery. They could not been more helpful. They told me how to get the extra free warranty. A great delivery man.
Im very satisfied and a brilliant company to do business with . Great prices also. A complete package thank you

I ordered a dehumidifier online and it was very fast shipped, very good wrapped against any damage on delivery and the communication was very friendly and transparent. And the price was better than at the very large competitor with the A and the false smile ;)
Highly recommended!

Went to mallow store saturday evening to buy a fridge freezer microwave toaster kettle left the shop with nothing 4 young people standing behind the counter with 0 customers in the store i was only a inconvenience to them that i wanted to buy something could not tell me if it was in stock or not in the mallow store so i said id buy the display model he said i couldent sell me that as he would be given out to i left the store with nothing ill take my business somewhere else

Bought a fridge Freezer this morning from the the most helpful girl called Grace - she was brilliant - so helpful And made sure my fridge freezer would be delivered today as I needed it urgently ! Grace deserves 10/10 - outstanding girl!! 👏👏.

The only complaint I have and hate complaining was it was a girl on her own who came to deliver - no man with her . She was again a brilliant girl but this was an American size Fridge Freezer and the old one was really heavy. It was very unfair on her to try and lift new fridge freezer off van and take away the old one! I had paid for 2 men to deliver as it was American Style Fridge freezer. Luckily there was a strong Ukrainian lady here with me who helped her.
Even for Health and Safety that American Style Fridge Freezer too dangerous for a young girl. Again she was very helpful and didn’t complain.
Grace and Delivery girl were outstanding but one girl shouldn’t be trying to lift that weight.
Again maybe it was the fact that I needed fridge/freezer urgently and they delivered just to be helpful and get job done.

The customer service which we received from Emma, Grace and their colleague was first class. They were pleasant, polite and efficient. In short they provided exceptional customer service.

Fantastic prices online, super fast delivery, well packaged and safe. I'm going to be shopping with them again online!

Great communications, first class personal service and very fast delivery. It’s all about the customer. Wouldn’t hesitate to order from Sean Hennessy Electrical again.

I ordered a radio. The price was good. I received the radio in a reasonable amount of time. The radio works properly. Everything was good.

Ordered an Apple Watch and was wondering where it was so I contacted a friend in Sean Hennessy’s in mallow and she was an absolute gem she managed to update me on my order and gave me an estimate on when I’ll have it, love you Sian 🫶🏻

Great customer service in Rathkeale, Kelly went above and beyond to help me with my dryer. Very friendly and efficient. Will definitely be coming back!

Unreal service! Thank you Nicole :)
I called in desperation for a new washing machine not having one for weeks, pricing much cheaper than larger appliance stores and Nicole was able to rearrange delivery driver (despite being short staffed) so I would have the machine the same morning. Then gave me all the details on how to avail of the 2yr warranty and explained what to do if I ran into issues... Call them, not the manufacturer. Couldn't have done more for me. Made my week. This place does care!

The staff were extremely helpful and I got my appliance delivered to my door the same day.

Credit were credit is due Nicole and Laura in the shannon store are so helpful and friendly visit this store regularly and always have a smile and can’t do enough for you it’s about time some friendly inviting staff worked there don’t get me started on the manager always rude and not one bit friendly, retail isn’t for everyone . Fair play nicole and Laura for keeping the show on the road with smiling faces.

I’m not one for writing reviews but I feel it needs to be said, visited Sean hennessy shannon last Tuesday, was greeted by 3 members of staff . I needed to buy a washing machine so as a regular customer I knew it was the manager of the store came out and assisted me I found her very rude and condescending as per. It was like she didn’t want to spend the time to show me the machines . The store was getting busy and I understand completely but just felt like I was being rushed out the door with Willy nilly answers. The “manager” walked away from me while I looked and the way she was speaking to her staff was again rude and abrupt. I left the store quiet annoyed myself as I was hoping to shop local. Returned to the shannon store again on Saturday with my husband but was served by a young blonde haired girl who was more than happy to answer my questions and was more than happy to answer any of my questions and even brought me up to the computer to show me other options I had. It’s now very obvious to me why the store has a massive turn around in staff as if the manager talks to the like I witnessed I wouldn’t return to either. I’d be giving 1 star only that it was saved by Lauren’s customer service.

I hope that this is seen by head staff and addressed because as I get working in retail is stressful iv done so all my working years but regular customers shouldn’t be made feel as they are bothering staff when they had just asked if they need help .

Marie

Ignorant staff , there’s one in there for years she’s a right Karen