Search Recruitment Reviews 1,433

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and supportive approach, making their interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding assistance they received throughout their journey. The service provided is often described as outstanding, with consumers noting the efficiency and ease of their overall experience. However, some people were dissatisfied with payment issues, reporting delays and a lack of communication when inquiring about their earnings. A few other people also felt that the company was unprofessional and unsupportive, particularly when concerns were raised.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising specific individuals for their... See more

Service

Clients share positive opinions on service, highlighting the professionalism, friendliness, and dedication of... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and responsiveness... See more

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers report receiving their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was given employment through Search and Barry Chapman was absolutely great. He assisted and supported me immensely whilst I was trying to find my feet with this new experience in a new company. Than... See more

Company replied

Rated 5 out of 5 stars

I would love to give Zoe Skivington her flowers for being so patient, prompt and professional. She also very nice and personable which makes the daunting experience of job hunting much easier. Forever... See more

Company replied

Rated 5 out of 5 stars

Hi, First and foremost, my post is not just another AI generated 'I can't be bothered' review, So, in a few, personal and simple words: Barry Chapman at Search Recruitment helped me to find jo... See more

Company replied

Rated 5 out of 5 stars

I hade very good experience working with Barry Chapman at Search Crawley. He gave me very best opportunity for a temporary to permanent I would like to say thank you to him. I highly recommend Sea... See more

Company replied


Company details

  1. Recruitment Service
  2. Educational Institution

Written by the company

Search is one of the UK’s leading multi-discipline recruitment agencies, covering 13 different specialisms and operating from 13 offices nationwide. With over 35 years’ recruitment experience, we’ve built trusted relationships with over 6,000 clients and have expert knowledge in a range of markets. We have an extended candidate database of over 320,000 professionals, with an average of 4,900 job seekers registering with us each month and a successful hiring rate of 80%. Through our partnership approach, flexible delivery and ability to adapt to changing market conditions we match the right candidates with the right employers. It’s why people return to us time and time again – so you can trust us to get it right. We recruit for 13 distinct specialisms across the UK. Many of our consultants have worked in the industry they recruit for, so they have unique insight into market conditions, business needs and employment expectations. They understand what employers are looking for and what skills make candidates stand out. Our success is built on trust, expert guidance and realistic targets. That’s why thousands of clients and candidates every year have us as their recruitment agency of choice.


Contact info


4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very pleased with the…

I am very pleased with the professionalism shown by Search Agency and with my consultant Barry Chapman. He keeps you informed at all times and walks you through every step. Thank you!

July 19, 2022
Unprompted review
Rated 5 out of 5 stars

It was my second experience with Search…

It was my second experience with Search Consultancy . I never had any problems. I would like hightly recommended this recruitment company. Especially thank you to Barry Chapman. He is very friendly and very helpful. Always available to speak and support.

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

Look no further than Search Consultancy

When you think of agency work you automatically think you are just another name on their books. With the Search Consultancy this was not the case at all. My work provider at Search was Barry Chapman, & I have to say his professional approach to myself was outstanding. He not only found me a position, but once in the company he was checking up each week to find out if there were any issues & generally how I was coping with the work.

If any issues arose outside our weekly contact then Barry was always on the end of the phone to talk things through & sort out any problems. I would have no hesitation in recommending the Search Consultancy as a company to sign up with if you're looking to get back into the work place.

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

Professionalism with Barry Chapman

Being in a difficult situation due to health reasons, with Barry Chapman from Search I found a job that suits me with an easy process and professional approach. I would like to thank Mr. Barry Chapman for his professionalism and constant communication about how the work is going. Thanks to him I got my contract very fast and I have a long experience with Search everything being on point from communication to payments and opportunities.

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

Good results

Sean was a a very nice advisor who helped me through the process of applying for a new job, as I was in need of changing the scenario.
Sean helped me by keeping in touch to ease my nerves and letting me know how the process was.
A few days later he told me that the company liked me and wanted to offer me the job. 😊
He was a very good listener and resourceful person who helped me.

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

I had the best experience of getting…

I had the best experience of getting back into work with Sean Spokes Associate Consultant for Search Consultancy.
He helped me every step of the way by updating me with available roles, going through my cv with me, interview preps and just general chit chat to make me feel at ease. I will be keeping in contact with him to keep him updated on my work journey.
Thank you so much for all your help. ☺️

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Sean from Search Recruitment was Great!

I received a phonecall from a recruiter from Search, His name was Sean.
His telephone manner was very warming and welcoming. He showed an interest in my CV and suggested a potential job for me. I told him that due to childcare I was only able to work certain hours a day.
In the space of a few days, Sean had set up an interview for a role that had the perfect hours for me and I got the job!
Sean called me every other day and sent emails during this time with advice and updates. He was lovely, and His customer service was great!

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

Review of Sean spokes

I was approached by Sean spokes regarding this role which I have successfully secured. Sean was very friendly, supportive and approachable throughout the process. He was always quick to respond to any of my questions or queries and supported me throughout the end to end process.
Many thanks again Sean!

October 14, 2022
Unprompted review
Rated 1 out of 5 stars

Guess lm one of the unlucky…

Guess lm one of the unlucky people-constantly let down & communication lacking to say the least! Problems receiving pay slips so only received 2 in three months. It’s now 22 days since l was advised my P45 had been processed & lm still waiting for it

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

Jody is v organised and supportive

Jody is v organised and supportive. She has always been available to help me with any queries and has been patient with my questions, often going beyond what’s required of her to help me with my timesheets etc.

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

Barry and Lindsay from Search

Barry is a grate specialist, he give me a lot of support and very clear information. Lindsay always answer so quickly, sometimes 6 am. Both very helpfull. Thank you so much and see you in future.

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

Great agency: Barry Chapman

Search agency has been the only agency where I have found a stable job and income since I lost my job due to covid and redundancies. Barry especially from search agency has been lovely and constantly communicated, asked how the job is going etc. I have joined the company now with the help of search and have been really enjoying my job. The process was made to be very easy with the help of Barry and have recommended this agency to my friends looking for work. Would not have been able to join the company I'm in without search agency, many thanks to them!

June 1, 2022
Unprompted review
Rated 5 out of 5 stars

I have been at Search for almost a…

I have been at Search for almost a year. And it has been an amazing experience. I always got shifts to work and I was never let down as I have been in other companies before. A Special thank you for Barry Chapman , he has been very very supportive during this times . If any questions or concerns I had he was there the second after to help answer my questions. I do Belive that the company is lucky and sure gratefull to have him on board!.

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

Top class Recruiter

I was looking for Customer Service work earlier this year. I was using Indeed applying for several roles. I received an Email from Jody Vickers from a work agency, informing me about a role she thought would match my skills.
Straight from the off after the first initial phone call with Jody, she seemed really friendly and helpful.
I ended being successful in my application for the role and before I started met up with Jody face to face. She answered all my questions about the new job, and made me feel confident in representing Search the agency she worked for.
Throughout my employment she was always accessible via phone or email, and always helped out and actioned requests when needed.
All in all it was a 5 star experience dealing with Jody and would happily contact her again in the future if I was looking for work. Highly recommend Search agency and Jody for anyone else looking for work in the future.

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

Search Consultancy are BRILLIANT

Search Consultancy are brilliant, they helped me find employment within two days. My consultant Jody Vickers is excellent at her job, quick responses, really helpful and deals with my queries at a reasonable time frame. It's been a pleasure working with Search Consultancy and I would recommend if you are seeking employment to register with them.

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

Jody from search

I had a really positive experience with Jody from search. She was really attentive and supportive, and I felt comfortable asking her any questions I had. As I was interviewing for my first job, it was a daunting experience, but Jody made it a lot nicer. Thank you Jody!

August 31, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look