Search Recruitment Reviews 1,433

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and supportive approach, making their interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding assistance they received throughout their journey. The service provided is often described as outstanding, with consumers noting the efficiency and ease of their overall experience. However, some people were dissatisfied with payment issues, reporting delays and a lack of communication when inquiring about their earnings. A few other people also felt that the company was unprofessional and unsupportive, particularly when concerns were raised.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising specific individuals for their... See more

Service

Clients share positive opinions on service, highlighting the professionalism, friendliness, and dedication of... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and responsiveness... See more

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers report receiving their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was given employment through Search and Barry Chapman was absolutely great. He assisted and supported me immensely whilst I was trying to find my feet with this new experience in a new company. Than... See more

Company replied

Rated 5 out of 5 stars

I would love to give Zoe Skivington her flowers for being so patient, prompt and professional. She also very nice and personable which makes the daunting experience of job hunting much easier. Forever... See more

Company replied

Rated 5 out of 5 stars

Hi, First and foremost, my post is not just another AI generated 'I can't be bothered' review, So, in a few, personal and simple words: Barry Chapman at Search Recruitment helped me to find jo... See more

Company replied

Rated 5 out of 5 stars

I hade very good experience working with Barry Chapman at Search Crawley. He gave me very best opportunity for a temporary to permanent I would like to say thank you to him. I highly recommend Sea... See more

Company replied


Company details

  1. Recruitment Service
  2. Educational Institution

Written by the company

Search is one of the UK’s leading multi-discipline recruitment agencies, covering 13 different specialisms and operating from 13 offices nationwide. With over 35 years’ recruitment experience, we’ve built trusted relationships with over 6,000 clients and have expert knowledge in a range of markets. We have an extended candidate database of over 320,000 professionals, with an average of 4,900 job seekers registering with us each month and a successful hiring rate of 80%. Through our partnership approach, flexible delivery and ability to adapt to changing market conditions we match the right candidates with the right employers. It’s why people return to us time and time again – so you can trust us to get it right. We recruit for 13 distinct specialisms across the UK. Many of our consultants have worked in the industry they recruit for, so they have unique insight into market conditions, business needs and employment expectations. They understand what employers are looking for and what skills make candidates stand out. Our success is built on trust, expert guidance and realistic targets. That’s why thousands of clients and candidates every year have us as their recruitment agency of choice.


Contact info


4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jody Vickers has been an absolute gem!

Jody Vickers has been an absolute gem! Called me about a great role, suited to my skills, arranged a prompt interview for which I was successful. I'm truly thankful to her for negotiating an even better salary for me! Really caring in going above and beyond. Great communication throughout, very genuine, encouraging and supportive. I highly recommend Search Consultancy to all especially Jody Vickers. Professional. Prompt. Supportive. Secured me a great job with an excellent salary, all in a few days! Thank you again Jody

August 24, 2022
Unprompted review
Rated 5 out of 5 stars

I got the job!

Kirsty was great at helping me find a role. It was a perfect fit for me and she guided me through the interview process so I felt very prepared.

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

I thanks so much to Kirsty Brooke from…

I thanks so much to Kirsty Brooke from Search for helping me find a job! She is a real professional, a very kind and nice person! I am a refugee from Ukraine, so I had many questions and nuances, but with Kirsty Brooke, the search was quick, easy and successful! Now I found a good job in Leeds! My thanks to Kirsty Brooke and the Search team for their help!

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

I was contacted by Search by recruiter…

I was contacted by Search by recruiter named Levi Jackson for a customer service role . I would like to thank Levi Jackson for helping me through the whole process in getting the job from start to finish she stayed in contact with me all the way through . She she is a credit to the company thank you very much

Umar

August 9, 2022
Unprompted review
Rated 5 out of 5 stars

Drew Sellers @ Search

Joined November 2021 to date and have had a fantastic experience. Drew (my consultant) is professional, helpful and we get on very well. I have been offered a permanent contract at my assignment now but would happily work for him again - highly recommended!

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Search consultancy

Was contacted by a consultant for search about a job opportunity, kirsty was great, talked me through the whole process and helped adjust my cv to better enhance it. She was very polite and enthusiastic about helping me prepare for the interview.

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Was contacted by Kirsty from Search for…

Was contacted by Kirsty from Search for a job opportunity which led to a successful interview and offer of employment. The whole process was able to progress smoothly due to the help of Kirsty.

July 21, 2022
Unprompted review
Rated 5 out of 5 stars

Kirsty Brooke is wonderful …

I applied for a job vacancy and Kirsty Brooke called me back to discuss the role and my suitability. I can honestly say she is one of the most helpful people I have had the pleasure to speak to. She explained the role in full, made me aware of what to expect in the interview and put my mind at rest with any queries I had around this particular job. She is a credit to her company and to add I got the job applied for !!

July 19, 2022
Unprompted review
Rated 5 out of 5 stars

Barry Chapman: Search Consultancy

My consultant at Search recruitment in Crawley was Barry Chapman.
I worked for the agency for six months. From start to finish, Barry promptly responded to messages, was always there to support me if I had any issues, he kept in regular touch to enquire if everything was going OK. He even filled in my time sheet on a couple of occasions when I had issues with the system. Eventfully I was offered a position by the company I worked for, Barry made sure that the transition was done accordingly and in timely manner.
Barry is an asset to the Search Consultancy, I wish him all the best.

July 12, 2022
Unprompted review
Rated 1 out of 5 stars

Dreadful Experience

Dreadful Experience, Don’t Consider !!!
I had Paige Williams as a agent, her correspondence was dreadful, wrong name, and even put me and potential employer in wrong interview time slots.
I should of stirred away and trusted my instincts when she got my name wrong …..
Anyway guys don’t use,

DB
Leeds, Roundhay

June 22, 2022
Unprompted review
Rated 1 out of 5 stars

Not disability friendly

Finally got in contact with a consultant after days of trying.
Feel a little bit irked by my experience though.
After a brief interrogation about my disability (which I now realise was wholly inappropriate) I was informed the role I applied for was no longer hiring (she could have told me that before subjecting me to a phone call at 8:30am), however it definitely is still hiring because the agent was still actively advertising it hours after our conversation.
Make of that what you will, however that seems a little too convenient to be a coincidence.

June 7, 2022
Unprompted review
Rated 5 out of 5 stars

Great!

Overall outstanding never Missed a payment always checking up on you to make sure your okay and now helped through temp to perm!

June 1, 2022
Unprompted review
Rated 5 out of 5 stars

Working under Search

At search I applied to several positions and received a response from Jody Vickers. Great support and guidance through the application process and once I was employed there she would regularly get in touch to make sure I wasn't having any issues or had any concerns great experience encountered no issues or worries at all.

May 31, 2022
Unprompted review
Rated 5 out of 5 stars

November 2021

When I joined Search, my consultant was Jody Vickers. I just joined and sent my CV over as I was made redundant at my old work so I was looking for another job pretty quickly and I was so surprised when I got a call from Jody within days. Jody found me somewhere to temp for 3 months and during the it, she was amazing and super supportive. She checked on me all the time and made sure everything was ok - not just to do with work but personally too. Payments were made on time and if there were any issues, I was able to let Jody know and she'd sort it out straight away so a payment wasn't missed. if it wasn't for Jody and Search, I wouldn't have found myself working permanently with the company I started with :)

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

Barry chapman at Search Consultancy in Crawley.

My consultant at Search recruitment in Crawley was Barry Chapman. No matter what good things I write, it will never be enough.
I worked for the agency for nine months. From start to finish, Barry was always there to iron out any issues I had. He promptly responded to messages, weekdays or weekends.
Enrolment process was a piece of cake. Even after starting work for a local company, Barry kept in regular touch to enquire if everything was okay. He even filled in my time sheet on a couple of occasions when I had forgotten. Eventfully I was offered a position by the company I casually worked for, Barry made sure that my T&C were correct as well as my salary.
Barry is an asset to the Search Consultancy, they should after him. Barry is a million in one. I wish him all the best of everything this life has to offer.

May 17, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look