Seaspray Swimwear Reviews 205

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the swimsuits, noting their superior craftsmanship and flattering fit. Many people appreciate the wide selection of styles and designs available, finding items that suit their preferences and body types. The overall consensus highlights the high quality and appealing aesthetics of the swimwear. However, some customers experienced issues with delivery, with some orders arriving late or not at all, despite choosing express options. There were also mixed opinions regarding the return policy and process; while some found it straightforward, others encountered difficulties obtaining return labels or felt the "free" delivery was misleading due to return charges. A number of people were dissatisfied with customer service, citing slow responses, unhelpful agents, and a lack of resolution for defective items or delivery problems.

What people talk about most

Product

Reviewers highlight positive aspects of the product, particularly praising the quality, fit, and design of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great quality and... See more

Delivery service

Consumers find delivery service to be ambiguous. While many reviewers praise the speedy and prompt delivery,... See more

Return policy

People report ambiguous experiences with the return policy. Some customers praise the straightforward and... See more

Customer service

Users describe ambiguous interactions with customer service. Some customers report dreadful experiences,... See more

Based on these reviews

Rated 4 out of 5 stars

Selection of swimsuits is great. Delighted with the two swimsuits I ordered.

Rated 4 out of 5 stars

Delivery is quick but the swimsuits are expensive for their quality.

Rated 5 out of 5 stars

The swimsuits are really well made and the quality is far better than swimwear that I have purchased from elsewhere. I am totally impressed with the exchange process as well, I didn’t have to wait for... See more

Rated 1 out of 5 stars

Disappointed Received items, ordered in more than one size for fitting, not at all happy with returns process Several Emails requesting “ authorisation code” not replied to. Telephone numbers hard t... See more

Company replied

Rated 1 out of 5 stars

Sent the wrong pareo. I am awaiting further advice from Customer Services on what to do next. At these prices you expect excellent customer service and I am gutted that now my outfit may be incomplete... See more

Rated 1 out of 5 stars

I ordered and paid for express delivery but the items haven’t arrived. I have emailed the company but no response. I have telephoned twice and got the same lady twice who wasn’t able to help or te... See more

Rated 1 out of 5 stars

Absolutely dreadful customer service- appalling communication and no resolution regarding defective swimsuits whose lining was too large for the suit and spilled out at bust and derriere. My second ho... See more

Rated 1 out of 5 stars

After care service is appalling! I have spent a lot of money on swimwear and I usually love the swimsuits. I decided to order another swimsuit for a friend's birthday as a treat, but on receipt the... See more

Rated 1 out of 5 stars

The swimsuit is not suitable and I have been trying to return it and I am still waiting for a returns label

Rated 5 out of 5 stars

I love the swimwear and kaftan sets but do find buying them both matching rather expensive. Seaspray sent me a discount loyalty code which made such a difference and treated myself. They look great an... See more

Rated 5 out of 5 stars

Cannot compliment their customer service enough! I had a delivery issue (which was through no fault of Seaspray), when I reached out, Seaspray could not be more apologetic and eager to assist. They qu... See more

Rated 5 out of 5 stars

These swimsuits are like no other - they’re so flattering and fit so well. I would highly recommend this brand. I have several different styles, all brilliant. I especially appreciate that they aren’t... See more

Rated 5 out of 5 stars

First time buying from this company and I wasn't disappointed definitely be buying another bikini. The quality of this was fabulous. I know it's a bit more expensive than other brands. Lots of designs... See more

Company replied

Rated 5 out of 5 stars

Great selection of styles and colours. I bought one blue and white patterned suit and liked it so much I bought a second suit a different style in navy. The quality is terrific, and there were no pr... See more

Rated 5 out of 5 stars

Easy to order once I’d sorted out the measurements. Communication re deliveries was good. Very pleased with the swimsuit I ordered and thrilled that it fit having tried several on in various stores.

Rated 5 out of 5 stars

Love this swimsuit. Will be buying more. Material is soft and good quality. Long body length is amazing! Have recommended to so many people now. I was lucky as had an offer on when I purchased too.

Rated 5 out of 5 stars

Their website was pleasant and easy to browse, ordering was simple and delivery was fast. The item was very good quality and as described. Unfortunately it wasn't for me but the returns process was... See more

Rated 5 out of 5 stars

Lovely swimwear material design and colours. Also very good to have the option to have regular and long fitting s

Rated 5 out of 5 stars

I ordered the Olympia mock wrap swimsuit. It arrived promptly and on time. I chose the longer version. I tried it on and it fits beautifully and the fabric is gorgeous. I can truly say that this is... See more

Rated 3 out of 5 stars

The swimming costume looks great made with good quality fabric and colour. It fit pleasingly well and seemed to make a real difference to my figure. Perfect for a spa day The size is UK 12 regular a... See more

Rated 3 out of 5 stars

Sadly the swimsuit did not fit at all on the bust , gaping badly, despite using the size guide. Also the elastic did not feel as if it would hold the suit up. The Pareo was a different colour to the s... See more

Rated 5 out of 5 stars

Speedy delivery but using DX is not good. The costume is excellent, fits well and is a beautiful vibrant colour

Rated 5 out of 5 stars

Wow you get what you pay for! beautiful fit, fabric and shape. The first costume i've had that actually works with my body not against it.

Rated 5 out of 5 stars

I love everything about this swimwear, especially the matching cover-ups beautiful colours and materials so comfortable and look really nice. I have practically everyone

Rated 5 out of 5 stars

The choice of swimsuits online was good and my swimsuit was delivered quickly and was as described.

Company replied

Rated 5 out of 5 stars

Good delivery Beautifully made swim dress made from quality material. Great, flattering design Thank you

Rated 5 out of 5 stars

I ordered one of the sun hats and it is a lovely looking hat. The brim is very wide which means it will protect my head and shoulder. Although, the hat is a little bit big but I have kept it.

Rated 5 out of 5 stars

The swimsuit I ordered wasn't as expected and had to be returned but the customer service and updates at each stage of the return were very reassuring

Rated 5 out of 5 stars

A lovely swimsuit - great quality and fit. Very prompt delivery. Many thanks.


Company details

  1. Swimwear Store

Written by the company

At Seaspray, we have created stunning swimwear for over twenty-five years with a single objective – to celebrate our amazing and unique bodies just the way they are. We understand the daunting feeling of lounging by a pool in just a covering of stretchy fabric and have designed our body enhancing swimwear to give you the confidence and reassurance that you do look as fabulous as you truly are, be it through our draping, support or control. We create our all our clothing with a touch of tailoring magic to drape, conceal and enhance in all the right places and our attention to detail is unparalleled because we truly understand the importance of the perfect fit and feel. We understand that all bodies are different and Seaspray suits are available in both standard length and long length to flatter the longer torso and work wonders for the curvier figure. Our slimming tummy control mesh panels are a signature feature too providing gentle yet firming support to the areas you might be conscious of, giving you the perfect level of security in your swimwear. We have a passion to find the perfect style to suit your shape and our customer service team is eager to offer advice and make recommendations should you need it. We also offer a free 30 day return policy so you can try suits on in the comfort of your own home. Today, we continue to be small team working closely together to ensure the spirit of Seaspray remains in each garment we produce. Everything we create has been developed with care, longevity and sustainability in mind to bring you innovatively shaped designs and firm favourites with vibrant, fashion led colours and prints and a timeless, classic feel. As we look to the future, we are excited to introduce even more stylish new ranges to you and are working to become carbon neutral and developing our range from sustainable materials. Please be sure to visit us regularly for the latest offerings, special offers and exciting events or sign up today for exclusive offers and updates. Love, Seaspray x


Contact info

4.0

Great

TrustScore 4 out of 5

205 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Olympia mock wrap swimsuit

I ordered the Olympia mock wrap swimsuit. It arrived promptly and on time. I chose the longer version. I tried it on and it fits beautifully and the fabric is gorgeous. I can truly say that this is the best swimsuit I have ever had.

August 29, 2025
Rated 5 out of 5 stars

Simple returns process

The swimsuit I ordered wasn't as expected and had to be returned but the customer service and updates at each stage of the return were very reassuring

August 26, 2025
Rated 1 out of 5 stars

The most horrible experience

The most horrible experience. Very difficult to return items. Horrible customer service, do not listen to what you are saying. Will never use them again. Still trying to get my money back.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Love this swimsuit

Love this swimsuit. Will be buying more. Material is soft and good quality. Long body length is amazing! Have recommended to so many people now. I was lucky as had an offer on when I purchased too.

August 1, 2025
Rated 3 out of 5 stars

Looks nice but not when wet

The swimming costume looks great made with good quality fabric and colour. It fit pleasingly well and seemed to make a real difference to my figure. Perfect for a spa day The size is UK 12 regular an
The negative side is that when it’s wet the extra fabric stitched in gathers around the waist and stomach area hangs with the weight of the water and changes the look completely. My side view looks like I’ve got a big baggy stomach .
I bought the costume because the description said it had the effect of making your stomach look flatter , however this is not true when the costume is wet.

July 29, 2025
Rated 5 out of 5 stars

Great matching sets

I love the swimwear and kaftan sets but do find buying them both matching rather expensive. Seaspray sent me a discount loyalty code which made such a difference and treated myself. They look great and I don’t often say that about myself in swimwear, can’t wait to show them on holiday

July 28, 2025
Rated 1 out of 5 stars

Swimsuit arrived with 2 brownish stains…

Swimsuit arrived with 2 brownish stains tried calling but phone cut off every time, sent 2 emails no response so sent swimsuit back wanted a replacement as I got a first time purchase discount and had paid for delivery but no response again wanted my discount and didn’t want to pay postage again as it wasn’t my fault! Customer service is not good

June 27, 2025
Rated 5 out of 5 stars

Their website was pleasant and easy to…

Their website was pleasant and easy to browse, ordering was simple and delivery was fast. The item was very good quality and as described. Unfortunately it wasn't for me but the returns process was straightforward and efficient. I wouldn't hesitate to recommend this company.

July 1, 2025
Rated 5 out of 5 stars

Lovely Sun Hat

I ordered one of the sun hats and it is a lovely looking hat. The brim is very wide which means it will protect my head and shoulder. Although, the hat is a little bit big but I have kept it.

June 25, 2025
Rated 1 out of 5 stars

After care service is appalling

After care service is appalling! I have spent a lot of money on swimwear and I usually love the swimsuits. I decided to order another swimsuit for a friend's birthday as a treat, but on receipt the package had been opened both inside and out then put into a DHL bag! The packaging was appalling, even the comp slip was screwed up! I have asked politely and sent an email with photographic evidence and asked for a replacement to be sent. Initially I was told this won't happen again sorry - um hello, I am not happy now who knows if I will order again! I then had to email again asking for a replacement to be sent out to be told I have to return it by accessing the portal and going to a returns point! I am an honest human being, want this as a gift and to pay £94 for a swimsuit that looks like it has been worn, returned and then sent out to me. Disgusting presentation, unacceptable and unprofessional. I just want the replacement sent out to me and I will return this one to you on receipt - you have my name, my number and my address and of course I will return this one - but I want the replacement, it's really simple!

June 24, 2025
Unprompted review

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