Seats and view excellent, sound fantastic, band and singers great, song choices awesome - Bob Geldof, Harvey Goldsmith and Maggie characters were outstanding and funny. Well written. Nice one John. Ge... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I regularly refer to Seatplan to look at views from various seats at theatres. I usually purchase my tickets from Seatplan too, because the prices are often better than most but I like the fact that... See more
Seat Plan are easy to book with and send a timely reminder with tickets. We had gone cheap and booked restricted view tickets. Normally the restriction is minimal but this time there was a considerabl... See more
Great website - very easy to navigate and select the date and the seat I wanted. Also, importantly, the views from the different seats were shown, plus the reviews, so there were no surprises when I g... See more
Company details
Written by the company
SeatPlan has been helping theatregoers find the best theatre seats since 2011. We display view from seat photos and aggregate availability and prices from leading theatre websites to find the best prices and deals. As a Secure Tickets from Authorised Retailers (STAR) accredited seller with over 300,000 happy customers, you can buy tickets with confidence through the secure and encrypted checkout process.
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- help@seatplan.com
- seatplan.com
4.6
Excellent
5K reviews
Replied to 81% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I really liked the seat
I really liked the seat, great view, right in the middle - perfect bargain. We gad a wonderful evening!
October 10, 2025
Great booking at short notice.
Had a spare afternoon and booked tickets for Shakespeares Globe via Seatplan. Website very clear and good choice of seats at different prices. Very easy to book and instant despatch of ticket via email. Great production of a complex Shakespeare play.
October 9, 2025
Always check the actual theatre website first
I bought tickets to see a very popular west end show from SeatPlan, under the claim that they were offering the best seats at the lowest prices. This is not the case, on checking the actual theatre website, tickets were not in the better seats but cheaper! I was very upset that I had paid £10 more per ticket and that I didn't get the best seats available at the lowest prices!
October 8, 2025
Reply from SeatPlan
Hi Sharon,
Thank you for your review. We’re very sorry to hear you were unhappy with the price of your tickets on this occasion.
At SeatPlan, we aggregate deals across the top UK ticketing suppliers to ensure the best possible price based on availability. This means often including offers that are not available when buying tickets directly from the Box Office, as can be found on our discounts page and our last-minute page.
Ticket prices are set via our ticketing suppliers, rather than through SeatPlan, and we always show the lowest price available to us from our suppliers. On occasion, the price of tickets available through our suppliers does differ from those available at the Box Office directly, and whilst this means that our ticket suppliers can offer discounts that the Box Office may not be able to, it also sometimes means that these prices may include additional fees that are not applicable when booking directly. SeatPlan always includes the cost of any booking fees within the price of the tickets, so that you’re not hit with the surprise of additional fees being shown when reaching the checkout - which can sometimes happen when booking directly from a venue. If you’d like to discuss this pricing structure further, we’d advise contacting the ticketing supplier for your order, whose details can be found on your confirmation email.
As with any online purchase, these prices and offers can fluctuate and occasionally there are sites who may have a better deal than us on a given day. Sometimes the discrepancy comes because the tickets you purchased one week are then reduced the following week through an offer, and this can make it seem as if the pricing has been discounted or inflated. Much like checking Amazon for a laptop one day, and the price changing the next. A quick comparison always helps to ensure you get the lowest price available to you at the time.
We pride ourselves on our mission of making theatre more accessible while helping bookers find the best seat views, and we’re sorry you were disappointed with the price paid on this occasion. We hope that features like our interactive seat maps and view-from-a-seat photos mean you will still consider booking with us in future.
Kind Regards,
Team SeatPlan
Excellent customer service
Needed to change seats at short notice and they were amazingly helpful. Why can't all companies be like this!!
August 7, 2025
Easy website to understand
Easy website to understand. All worked well. Haven’t actually received my tickets yet but I’m assuming g it will be ok!
October 6, 2025
Must have
I’ve purchased a few tickets and I’ve found they come up trumps on pricing and viewing the seats. You also can gain points if you take pics when you first arrive before show starts of the view from your seat. I’ve seen starlight express, magic mike and moulin rouge and I’m going to see in January Cirque Soleil: Ovo
June 18, 2025
The same tickets are £20.00 cheaper on…
The same tickets are £20.00 cheaper on the Theatre website
October 4, 2025
Reply from SeatPlan
Hi Chris,
Thank you for your review. We’re very sorry to hear you were unhappy with the price of your tickets on this occasion.
At SeatPlan, we aggregate deals across the top UK ticketing suppliers to ensure the best possible price based on availability. This means often including offers that are not available when buying tickets directly from the Box Office, as can be found on our discounts page and our last-minute page.
Ticket prices are set via our ticketing suppliers, rather than through SeatPlan, and we always show the lowest price available to us from our suppliers. On occasion the price of tickets available through our suppliers does differ from those available at the Box Office directly, and whilst this means that our ticket suppliers can offer discounts that the Box Office may not be able to, it also sometimes means that these prices may include additional fees that are not applicable when booking directly. SeatPlan always includes the cost of any booking fees within the price of the tickets, so that you’re not hit with the surprise of additional fees being shown when reaching the checkout - which can sometimes happen when booking directly from a venue. If you’d like to discuss this pricing structure further, we’d advise contacting the ticketing supplier for your order, whose details can be found on your confirmation email and in the ‘My Tickets’ section of your account.
As with any online purchase, these prices and offers can fluctuate and occasionally there are sites who may have a better deal than us on a given day. Sometimes the discrepancy comes because the tickets you purchased one week are then reduced the following through an offer and this can make it seem as if the pricing has been discounted or inflated. Much like checking Amazon for a laptop one day, and the price changing the next. A quick comparison always helps to ensure you get the lowest price available to you at the time.
We pride ourselves on our mission of making theatre more accessible while helping bookers find the best seat views, and we’re sorry you were disappointed with the price paid on this occasion. We hope that features like our interactive seat maps and view-from-a-seat photos mean you will still consider booking with us in future.
Kind Regards,
Team SeatPlan
Easy to use website and handy tools…
Easy to use website and handy tools showing the best locations and where obstructions are from seats.
November 29, 2024
Easy to use website
Using the website was clear and made it very easy to buy the tickets and to select the seats.
October 1, 2025
Easy site to use a good photos of the…
Easy site to use a good photos of the view deom the seat
September 30, 2025
😃😃😃😃 great!
September 29, 2025
Love the website
Love that we can see the actual location and virw from the seats, also easy to choose and pay, quucj service and email with ticket sent to you quuck.
September 12, 2025
No complains
No complains. Cheaper than regular tickets and amazing to see what view you get
September 27, 2025
Always simple & fast to book
September 26, 2025
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