Toen we de winkel in Den Haag binnenliepen, kwam er een vrouw naar ons toe met de woorden: "Goedemorgen, kan ik u helpen?" We antwoordden dat we alleen nog maar wat inspiratie zochten. Ze zei meteen... See more
Company replied
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See what reviewers are saying
The guy that greet us was amazing, he knew his merchandise and treat us nice even tho we did not speak Dutch 10/10 service and prices
Company replied
We had a nice experience with very polite, smart and talented Sales lady. She guided us well based on our preference which led us to buy 2 sofa sets together. Kudos to the felixble team who even stay... See more
Company replied
I had a big nightmare I sent a courier to pick up my sofa, and the store tells the driver that the sofa was picked up by another courier this is the first the second is I'm going to the store to see... See more
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Company details
Written by the company
Seats and Sofas is uw specialist in zitmeubelen. Door de Giant Take Away formule is het mogelijk om tegen een voordelige prijs bankstellen, hoekbanken & loungebanken en fauteuils direct uit voorraad te leveren. Onze collectie wordt continu aangepast naar de laatste trends en is verkrijgbaar in een tal van bekledingssoorten en kleuren. Wij zijn erg benieuwd naar uw reviews en staan open voor uw klachten, zodat wij onszelf constant kunnen blijven verbeteren.
Contact info
Waldorpstraat 144, 2521 CD, Den Haag, Zuid-Holland, Netherlands
- 704450062
4.5
Excellent
799 reviews
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The salesman was really friendly and…
The salesman was really friendly and helpful. I had a nice shopping experience visiting their shop in mega stores. And delivery was also done on time and nice.
I am happy to have gone and purchased my couch from Seats and Sofas!
February 23, 2022
Reply from Seats and Sofas - Den Haag
Dear Mr/Dear Mrs Elham,
Thank you for your positive review.
Kind regards,
Joshua - Seats and Sofas
Goed customer cervices
October 31, 2021
Reply from Seats and Sofas - Den Haag
Dear Mr/Dear Mrs Gashamee,
Thank you for the positive rating!
With kind regards,
Joshua - Seats and Sofas.
Not about a purchase but the integrity of the company
I have not purchased anything at Seats and Sofas but I had all the intention to. About 3 weeks ago I started seeing all these advertisements, on TV, in my IG feed and in general on google and websites for all these amazing deals! Take a great sofa starting at EUR 399. I went on the website and looked at several of the offers carefully looking through the pictures and insisted to my boyfriend that we go to Seats and Sofas and check it out. We don't have any near so we had to travel 30 minutes to get to one. After spending an hour there quarreling with the representatives, who will by the way say anything (even things that reflect bad on the company) to sell you something, we realized that Seats and Sofas employs the dirtiest marketing tactics to get customers to their stores where you cannot even see the cheapest models. The one time we managed to find a price tag on one of the displayed models the representative had the face to tell us that was only the price for one of the parts of the couch and not the whole thing, which is also clearly misleading since the tag did not indicate that and the other part of the couch did not have a tag to begin with. So the clickbait is real, they show you the nicest of sofas on the advertisements and only selectively choose to show that you cannot get that one for EUR 399 but only the basic model which you can never see, neither online nor in the stores. I call this false advertisement and manipulation, yes capitalism works like that but come on Seats and Sofas, if you trust you are selling quality products you should know better and if you know you are not selling quality products then stop spending all your money on phony marketing and advertisement and invest in your products. What a waste of our time, we left frustrated and with no couch. Plus, I realized you can find seats and sofas couches on Marktplaats for like EUR 150, don't waste your time if you are looking to purchase one of their deals.
August 19, 2021
Unprompted review
Reply from Seats and Sofas - Den Haag
Dear Ms Jacial,
Thank you for sharing your experience, because negative reviews are also valuable to us.
Kind regards,
Astrid - Seats and Sofas
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