We had a nice experience with very polite, smart and talented Sales lady. She guided us well based on our preference which led us to buy 2 sofa sets together. Kudos to the felixble team who even stay... See more
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We had a very nice experience in the store. The sales personnel is very helpful, they give you all the necessary info, listen to your preferences to try finding the best solution. We came a bit late,... See more
Company replied
I had a big nightmare I sent a courier to pick up my sofa, and the store tells the driver that the sofa was picked up by another courier this is the first the second is I'm going to the store to see... See more
Company replied
I highly recommend this place! From the moment we walked in, we were greeted with professional and incredibly friendly service. Thanks to their great patience and expert advice, we were able to look t... See more
Company replied
Company details
Written by the company
Seats and Sofas is uw specialist in zitmeubelen. Door de Giant Take Away formule is het mogelijk om tegen een voordelige prijs bankstellen, hoekbanken & loungebanken en fauteuils direct uit voorraad te leveren. Onze collectie wordt continu aangepast naar de laatste trends en is verkrijgbaar in een tal van bekledingssoorten en kleuren. Wij zijn erg benieuwd naar uw reviews en staan open voor uw klachten, zodat wij onszelf constant kunnen blijven verbeteren.
Contact info
4.3
Excellent
19K reviews
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Sergio Help is really good definely…
Sergio Help is really good definely with choices. Price is also best
April 22, 2026
Unprompted review
Reply from Seats and Sofas
Dear Pagadora Hermalyn,
Thank you for your kind review! We’re glad to hear that Sergio helped you well with making choices and that you are happy with the price. Enjoy your new sofa!
Kind regards,
Seats and Sofas
We came in to check a couch sofa
We came in to check a couch sofa, and the staff were extremely friendly and supportive especially lorenzo.They patiently answered all our questions and helped us understand the options without being pushy. Really appreciated their professionalism and attitude.
April 22, 2026
Unprompted review
Reply from Seats and Sofas
Dear Indrani Mukherjee,
Thank you for your lovely feedback! Great to hear that Lorenzo and the team supported you in a friendly and professional way without any pressure. That’s exactly what we aim for.
Kind regards,
Seats and Sofas
It was really a good experience to buy…
It was really a good experience to buy sofa from here. The staff is really good.
Lorenzo was really polite and professional.
Manager was very humble. I highly recommend customers to visit the outlet
April 22, 2026
Unprompted review
Reply from Seats and Sofas
Dear Subhajit,
Thank you for your wonderful review! We’re happy to hear that Lorenzo and the team made your experience so positive. Your recommendation means a lot to us.
Kind regards,
Seats and Sofas
Nice customer service
Nice customer service, very helpfull and cheerfull. huge stock. Overall very good shop
April 22, 2026
Unprompted review
Reply from Seats and Sofas
Dear Magda,
Thank you for your review! Great to hear that you appreciated our customer service and wide selection. Enjoy your experience with us!
Kind regards,
Seats and Sofas
Rob was really helpful
Rob was really helpful. Great guy. Top quality sofa. Definitely a steal. I recommend them everytime.
April 22, 2026
Unprompted review
Reply from Seats and Sofas
Dear Inaku Emmanuel,
Thank you for your kind words! Great to hear that Rob was so helpful and that you are happy with the quality and deal. We appreciate your recommendation!
Kind regards,
Seats and Sofas
We came here to buy a couch
We came here to buy a couch, and even though we were really lost, the salesman helped us out really good. Even though the couch wasn't available in the shop, they made a lot of calls to make sure that we have our dream-couch.
Next time we are coming here sure as well!
April 21, 2026
Unprompted review
Reply from Seats and Sofas
Dear Heni,
Thank you for your kind review! Great to hear that our salesman took the effort to help you find your dream couch, even by making extra calls. We look forward to welcoming you again!
Kind regards,
Seats and Sofas
Nice options and Aswieta helped me…
Nice options and Aswieta helped me alot, a lovely and helpful lady.
I hope the delivery meets the requirements and time.
April 21, 2026
Unprompted review
Reply from Seats and Sofas
Dear H RN,
Thank you for your review! We’re happy to hear that Aswieta helped you so well. We hope the delivery will fully meet your expectations too.
Kind regards,
Seats and Sofas
Staff very helpful
Very good deals and staff very helpful with all the information
April 20, 2026
Unprompted review
Reply from Seats and Sofas
Dear Robert,
Thank you for your review! We are glad to hear you appreciated the helpful staff and good deals. Enjoy your new sofa!
Kind regards,
Seats and Sofas
Reply from Seats and Sofas
Dear Gabriel,
Thank you for your kind words! Great to hear you experienced our service as kind and helpful.
Kind regards,
Seats and Sofas
Top!!!!!!!
April 19, 2026
Unprompted review
Reply from Seats and Sofas
Beste Guilliano,
Bedankt voor uw review. Fijn om te horen dat u zo enthousiast bent.
Met vriendelijke groeten,
Seats and Sofas
Really good sofa really recommend!
Really good sofa really recommend!
April 18, 2026
Unprompted review
Reply from Seats and Sofas
Dear Luis,
Thank you for your review. We are happy to hear that you are very satisfied with your sofa and would really recommend us.
Kind regards,
Seats and Sofas
Good price.
April 18, 2026
Unprompted review
Reply from Seats and Sofas
Dear Vince,
Thank you for your review. We are glad to hear that you are satisfied with the price.
Kind regards,
Seats and Sofas
Great service
Great service, transparent pricing and a wonderful overall experience. I would highly recommend.
April 18, 2026
Unprompted review
Reply from Seats and Sofas
Dear B.Rice,
Thank you for your review. We are pleased to hear that you experienced great service, transparent pricing and an overall wonderful experience. Your recommendation means a lot to us.
Kind regards,
Seats and Sofas
Was a great experience working with…
Was a great experience working with David - he was very helpful and polite!
April 18, 2026
Unprompted review
Reply from Seats and Sofas
Dear Sashil,
Thank you for your review. We are happy to hear that you had a great experience with David and that he was very helpful and polite.
Kind regards,
Seats and Sofas
Anna was amazing
Anna was amazing! Helped fast and offered a great deal!
April 18, 2026
Unprompted review
Reply from Seats and Sofas
Dear Наталья,
Thank you for your review. We are glad to hear that Anna was amazing, helped you quickly and offered a great deal.
Kind regards,
Seats and Sofas
Very supportive staff
Very supportive staff, served coffee, helped us finding the right sofa for new home.
April 17, 2026
Unprompted review
Reply from Seats and Sofas
Dear Mohd,
Thank you for your review. We are glad to hear that our staff was very supportive, offered coffee and helped you find the right sofa for your new home.
Kind regards,
Seats and Sofas
Reply from Seats and Sofas
Dear Sajina,
Thank you for your review. We are happy to hear that you had a very good experience.
Kind regards,
Seats and Sofas
Excellent support
April 16, 2026
Unprompted review
Reply from Seats and Sofas
Dear Sujith,
Thank you for your review. We are glad to hear that you experienced excellent support.
Kind regards,
Seats and Sofas
Martin is nice peson ro talk and…
Martin is nice peson ro talk and explain everything
April 15, 2026
Unprompted review
Reply from Seats and Sofas
Dear DS,
Thank you for your review. Great to hear that Martin was helpful and took the time to explain everything clearly.
Kind regards,
Seats and Sofas
Store staffs are rowdies…
I paid 500 euros as down payment while ordering a sofa, they promised within 6 months my sofa will be delivered, I waited almost 9 months to get pickup my sofa from the store. Once I visited stored they mentioned your sofa is ready now you can pay the remaining amount. I believed their words and I paid 1 month installment like 325 euro and they enrolled in their system, after that they gave me shock that one part is missing out of 4. This really frustrating me that they made me to pay the money after that they informed 1 part is missing now you need to wait until it arrives the store meanwhile you allowed to pay the upcoming payments for 2 months otherwise there will be penalty. They are very rude that we can’t help it it and we dono when you will get the remaining parts but you need to pay the amount. I was totally scammed and treated very rude you can’t escape you should pay otherwise you will face consequences. I wish please don’t vist the store anymore they will talk nicely to make an order once you make order they will threaten. Even womens staff they also big scammer they will use womens card and threaten you. I faced many discrimination no supports always fake promises and lies fully ruthless rowdies in the store it’s not safe to visit if you are innocent
April 2, 2026
Unprompted review
Reply from Seats and Sofas
Beste heer Venkatesan,
Bedankt voor het delen van uw ervaring. Het spijt ons te horen dat u dit traject als frustrerend en onprettig heeft ervaren. Dat is niet de manier waarop wij met onze klanten willen omgaan.
Wij hebben u eerder gevraagd om uw gegevens met ons te delen, zodat wij uw situatie kunnen bekijken en inhoudelijk kunnen oppakken. Helaas hebben wij hier geen reactie op ontvangen. Zonder deze gegevens kunnen wij uw dossier niet inzien en u niet verder helpen.
Wij willen u daarom verzoeken om contact met ons op te nemen via customercare@seatsandsofas.nl
of telefonisch op werkdagen tussen 08:30 en 17:00 uur. Dan kunnen wij uw melding alsnog in behandeling nemen en samen naar een passende oplossing kijken.
Met vriendelijke groet,
Seats and Sofas
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