I was in a crisis having forgotten that I had promised my friend tickets to the Drake concert for her birthday. I did some research and found myself on Seatwave who were luckily still selling tickets... See more
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Never felt so ripped off in my life.was online for beginning of ticket sales. Button immediately 'greyed out' followed by pop-up from Seat wave offering same tickets at many times face value. I hope l... See more
Company replied
The tickets on resale were a bit pricey, but the experience was worth it, plus the fact we knew that we definitely have those tickets..They arrived shortly after cleared payment, and we enjoyed the co... See more
I went on seateave by mistake thinking it was ticket master, I was worried just Incase the tickets I got would be used by seller & my daughter might not get to see the concert. But thankfully everythi... See more
Company details
Information provided by various external sources
Tickets | Buy or Sell Tickets on Seatwave, Europe’s Largest Ticket Exchange | Seatwave.ie
Contact info
19-25 Argyll Street, W1F 7TS, London, United Kingdom
- +44 333 321 3117
- seatwave.ie
3.3
Average
183 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Looking for tickets last minute
Easy to use, secure, no tricks, found even a very good deal .........
December 14, 2016
Unprompted review
Definitely going to use it again!
The tickets on resale were a bit pricey, but the experience was worth it, plus the fact we knew that we definitely have those tickets..They arrived shortly after cleared payment, and we enjoyed the concert a lot. Highly recommend, if you want to make sure you don`t miss out on a great music experience!
December 13, 2016
Unprompted review
Total rip off
Paid over and beyond fir tickets that were costing 40€. Totall disgrace
December 13, 2016
Unprompted review
Reply from Seatwave IE
Hi Lisa,
Thank you for your review and I’m sorry that you feel this way about your order.
As we’re a ticket resale website we provide a secure platform for people to sell on their tickets, so the price is set by the seller depending on the current market rate and how much they want to receive per ticket.
We do everything we can to make sure the pricing is transparent, as it’s important to us that you can make an informed decision.
If you have any more questions please don’t hesitate to get back in touch.
Kind regards,
Seatwave Team
Good night out
All went well so no complaints, plenty of exits no crushing.
November 23, 2016
Unprompted review
Impossible to speak to someone by telephone
I tried at least 10 times on different dates. A simple answer would have saved me a lot of trouble.
AND YES I did look up you ask questions website but could not get the answer to what I was looking for.
---------------------------------------------------------------------------------------------
Your reply to me suggested that I had been in touch by phone and that as a result I resolved my issue. That is an untruth and fabrication.
I had to resolve my issue through a different channel.
I reiterate my view. You have no system in place to deal with phone calls such that the customer feels a sense that something will be done about.
Talk it through with your management team and CSR. Don't please send me another reply.
November 22, 2016
Unprompted review
Reply from Seatwave IE
Hi Michael,
We’re sorry to hear that you’ve not been able to get through on the phone.
When all of our agents are busy taking calls, we can either put you in a queue until the next agent is available, or we’ll play a brief message asking you to call back later. Most of the time, you’ll just be put in a queue, but occasionally – if the volume of calls would mean unacceptably long queue times – we’ll ask you to call back later instead.
We know this isn’t always ideal, but we feel it’s important to let you know that we can’t take your call at the moment, rather than keep you hanging on for extended periods of time.
As an alternative to calling, we also have a full team of agents on hand to answer any queries via email. That said, we're pleased to see that you've since been in touch over the phone and had your query resolved.
Sorry again for any inconvenience caused.
Kind regards,
Seatwave Team
A gold mine for good tickets
Quick, easy to navigate, secure transaction. Should advertise their ticket master affiliation more for customer comfort. Have already recommended them to friends and family.
November 22, 2016
Unprompted review
Rip off
Ticket master holds back tickets so that you can rip us off,should be investigated as fraud.
November 22, 2016
Unprompted review
Reply from Seatwave IE
Hi Doug,
Thank you for your review and I’m sorry if there’s been any confusion.
The prices of tickets are set by their individual seller and this can vary depending on supply and demand for the event – meaning prices can be higher or lower than the face value printed on the ticket.
The face value is also shown during the checkout process – if you’re booking over the phone our Customer Service representatives will be happy to confirm this information for you.
If you have any more questions please don’t hesitate to get back in touch.
Kind regards,
Seatwave Team
daylight robbery
the face value of the tickets were 50euro. I paid 125euro. The venue was not sold out and seatwave is a rip off.
November 18, 2016
Unprompted review
Reply from Seatwave IE
Hi Patrick,
Thank you for your review, we really do appreciate your feedback.
The prices of tickets are set by their individual seller at the price they want to sell the ticket for. Sellers will often compete with each other to sell their tickets – so you can take advantage of the best price at the time of purchase.
We always display the face value during the checkout process so you can make an informed decision.
If you have any more questions please don’t hesitate to get back in touch.
Kind regards,
Seatwave Team
Reply from Seatwave IE
Hi Elaine,
Thank you for your review.
The prices of tickets are set by their seller and this can vary depending on supply and demand for the event – meaning prices can be higher or lower than the face value printed on the ticket.
The face value is also shown during the checkout process – if you’re booking over the phone our Customer Service representatives will be happy to confirm this information for you.
If you have any more questions please don’t hesitate to get back in touch.
Kind regards,
Seatwave Team
Ease of use
The service is fast, easy and secure. You really can't ask for anything more. WI'll definitely use again and will recommend to others.
November 17, 2016
Unprompted review
Website for ticket touts avoid if you can
Tickets were over 200% more expensive, handling fee was worse and postage even worse again. Two tickets that should have cost about €70 cost almost €250.
November 17, 2016
Unprompted review
Reply from Seatwave IE
Hi John,
Thank you for your review and I’m sorry that you feel this way about your order.
As we’re a ticket resale website we provide a secure platform for people to sell on their tickets, so the price is set by the seller depending on the current market rate and how much they want to receive per ticket.
We do everything we can to make sure the pricing is transparent, as it’s important to us that you can make an informed decision.
If you have any more questions please don’t hesitate to get back in touch.
Kind regards,
Seatwave Team
easy and quick
No problems at all and parents were delighted with the gig
November 17, 2016
Unprompted review
Justin bieber
Couldn't fault seat wave in any way apart from the price which I can understand is night because of the popularity
November 12, 2016
Unprompted review
good and fast service
was easy to order, got the tickets really fast, secured and good delivery service. additional fees were very high
November 12, 2016
Unprompted review
Justin Bieber
Fantastic seats, effortless process to buy tickets. will do again.
November 11, 2016
Unprompted review
Highly recommend
I bought Justin Bieber tickets last December off seat wave and to be honest I was a bit worried about purchasing them as they were a Christmas present for my sister. . But I highly recommend seatwave the tickets came straight away and everything went perfect (seller doesn't get the money until 10 days after the concert ) .. I recommend getting the e tickets as all you download them and print off. .hope this helps people who are a bit worried about purchasing from this website but I give it 10/10 and would definitely purchase concert tickets again in the future! 5******
November 11, 2016
Unprompted review
Pit section and didn't know it!
The moment Springsteen tickets went on sale with Ticketmaster I tried for 3 hours with no luck. I clicked the Seatwave link and there were my tickets...no matter the price. Found out at Croke Park they were pit tickets. This 4 day trip couldn't have been better!
November 7, 2016
Unprompted review
legalised touting
I recently went to see the glass animals at the olympia, face value on the tickets was €25 but they were sold out when I went to purchase them. When I purchased them through seatwave, the total including all the sundry charges added by seatwave came to just under €200 for 2 tickets. This is just another form of ticket touting as far as I am concerned and I will not be using seatwave again.
November 2, 2016
Unprompted review
Reply from Seatwave IE
Hi David,
Thank you for your review and I’m sorry if there’s been any confusion.
The prices of tickets are set by their seller and this can vary depending on supply and demand for the event – meaning prices can be higher or lower than the face value printed on the ticket.
The face value is also shown during the checkout process – if you’re booking over the phone our Customer Service representatives will be happy to confirm this information for you.
If you have any more questions please don’t hesitate to get back in touch.
Kind regards,
Seatwave Team
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