Seatwave IE Reviews 

183
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I was in a crisis having forgotten that I had promised my friend tickets to the Drake concert for her birthday. I did some research and found myself on Seatwave who were luckily still selling tickets... See more

Rated 1 out of 5 stars

Never felt so ripped off in my life.was online for beginning of ticket sales. Button immediately 'greyed out' followed by pop-up from Seat wave offering same tickets at many times face value. I hope l... See more

Company replied

Rated 5 out of 5 stars

The tickets on resale were a bit pricey, but the experience was worth it, plus the fact we knew that we definitely have those tickets..They arrived shortly after cleared payment, and we enjoyed the co... See more

Rated 3 out of 5 stars

I went on seateave by mistake thinking it was ticket master, I was worried just Incase the tickets I got would be used by seller & my daughter might not get to see the concert. But thankfully everythi... See more

Company details

  1. Education & Training

Information provided by various external sources

Tickets | Buy or Sell Tickets on Seatwave, Europe’s Largest Ticket Exchange | Seatwave.ie


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3.3

Average

TrustScore 3.5 out of 5

183 reviews

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3.3

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(183)

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Rated 1 out of 5 stars

Nothing good about it

October 19, 2016
Unprompted review
Seatwave IE logo

Reply from Seatwave IE

Thank you for your review and I’m sorry that you feel this way about your order.

We've checked your order but can't locate any previous contact from you, our Customer Service Team can always be contacted through our FAQ page for any query or problem with your order.

If you have any more questions please don’t hesitate to get back in touch.

Kind regards,

Seatwave Team

Rated 1 out of 5 stars

Robbery

Ticketmaster are using this site to rip people off. Within seconds of tickets going on sale - SOLD OUT. Routing to this alternative Ticketmaster site for extortion pricing.

October 19, 2016
Unprompted review
Seatwave IE logo

Reply from Seatwave IE

Dear Roger,

Thank you for your review and I’m sorry that you feel this way about your order. As we’re a ticket resale website we provide a secure platform for people to sell on their tickets, so the price is set by the seller depending on the current market rate and how much they want to receive per ticket.

On occasion Ticketmaster may refer customers to Seatwave when tickets at the original face value have sold out. When you click on the link it then shows that you are being redirected to the Seatwave website and also explains that Tickets may vary from the face value – we also always show the face value during the checkout process.

If you have any more questions please don’t hesitate to get back in touch.

Kind regards,

Seatwave Team

Rated 3 out of 5 stars

Drake.....Boy bye !!

After being on ticket master early in the morning queuing to get drake tickets I was so upset to see all the good tickets had gone!! No ,I did not want me and my four friends to sit miles apart, this was our only option , when I checked seat wave , prices were just extortionate by the time you factor in booking and service fees etc , I think there should be some regulations in place so people are not being exploited!

October 19, 2016
Unprompted review
Rated 5 out of 5 stars

excellent

couldn't fault site. easy to navigate and does what it says on the tin.

October 19, 2016
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling experience !

I have been a Bruce Springsteen fan since forever and obviously wanted to see his last gig in Crokepark ! Much to my disappointment I couldn't secure tickets with Ticketmaster but was advised to view Seatwave website.
Long story short, we paid almost 700€ to see the Boss. When we got to the concert, all excited to be seeing him again and in Croke Park, we were immediately shocked by the sound !! When Brucie baby came on stage I had to ask my husband " has he ( Bruce )had a stroke that I didn't hear about???""
The sound was appalling. We stuck it out for about 45 mins max. Eventually, I said to my husband that I could not bear to stay any longer. I had to keep my hands over my ears to get any sense of sound!!!
In total shock , dismay and disgust we left! I spoke with a few of the staff on the way out and explained why we were leaving a Brucie concert so early! I was furious . I would have much rather have given the money to Focus Ireland or Fr Peter Mc Verry!!
I'm sure if Bruce realised that so many of his fans felt the same way he would never perform here again.
Shame on Seatwave for selling tickets at exorbitant prices and shame on the promotors for not ensuring the sound system was up to scratch. Regardless of the ticket prices, that's hard earned money for us all, a performer like Bruce deserves to be looked after better.
I later learned that Bono joined Bruce on stage and all I could think of was " what are the chances of this happening again in my lifetime?" Two legends sharing Croke Park !!!
I trust someone will take notice of my submission . Whether it will make any difference or not I know is seriously questionable!!!

October 19, 2016
Unprompted review
Rated 1 out of 5 stars

People here what to rob you legally!!!!

Just one word - unacceptable!!!

October 19, 2016
Unprompted review
Seatwave IE logo

Reply from Seatwave IE

Hi Anna,

Thank you for your review and I’m sorry that you feel this way.

As we’re a ticket resale website we provide a secure platform for people to sell on their tickets, so the price is set by the seller depending on the current market rate and how much they want to receive per ticket.

We do everything we can to make sure the pricing is transparent, as it’s important to us that you can make an informed decision.

If you have any more questions please don’t hesitate to get back in touch.

Kind regards,

Seatwave Team

Rated 5 out of 5 stars

Great experience

Great to deal with!!! Tickets arrived within a few days!!! Will def be purchasing from you again!!! Thanks so much!

October 19, 2016
Unprompted review
Rated 1 out of 5 stars

This is a total rip off.

You cant buy tickets on ticketmaster for the seats you might like and this is logging on at 9.00am for first offering, even if you asked for best available but in 2 tics you get referred to seatwave offering the seats that you would like at prices that have to be seen to be believed. Its depressing as when you eventually get the tickets and go to the arena you are usually seated in crap seats.

Now what gets me is how can seatwave get tickets about 1 minute after the booking facility is opened.

NEVER EVER AGAIN AND I HOPE THEY GET CLOSED DOWN

NB Please notice in reply below there is no mention how the tickets get to seatwave moments after the ticketmaster site opens. Its a con and they know it but people pay extra as that is the only option. This practice is banned in Brazil, wish the same applied here.

PPS I forgot to mention that SEATWAVE is owned by Ticketmaster and the fact tickets were available one minute after ticketmaster opened at 9am, says it all. So go figure. Lets hope the powers that be take a good look at this practice and follow the Brazil model. The artists should take a firmer line as well out of respect for fans and ban this practice.

October 19, 2016
Unprompted review
Seatwave IE logo

Reply from Seatwave IE

Dear Gerry,

Thank you for your review and I’m sorry that you feel this way about your order. As we’re a ticket resale website we provide a secure platform for people to sell on their tickets, so the price is set by the seller depending on the current market rate and how much they want to receive per ticket.

On occasion Ticketmaster may refer customers to Seatwave when tickets at the original face value have sold out. When you click on the link it then shows that you are being redirected to the Seatwave website and also explains that Tickets may vary from the face value – we also always show the face value during the checkout process.

If you have any more questions please don’t hesitate to get back in touch.

Kind regards,

Seatwave Team

Rated 5 out of 5 stars

Great service !

Used seat wave to buy tickets for a present b so quick and easy tickets were in perfect condition no issue with them ! Definitely be using them again :)

October 19, 2016
Unprompted review
Rated 1 out of 5 stars

Rihanna concert Dublin

Never felt so ripped off in my life.was online for beginning of ticket sales. Button immediately 'greyed out' followed by pop-up from Seat wave offering same tickets at many times face value. I hope legislation is brought in to make this sharp practice illegal.

October 19, 2016
Unprompted review
Seatwave IE logo

Reply from Seatwave IE

Thank you for your review, we really do appreciate your feedback.

The prices of tickets are set by their individual seller at the price they want to sell the ticket for. Sellers will often compete with each other to sell their tickets – so you can take advantage of the best price at the time of purchase.

We always display the face value during the checkout process so you can make an informed decision.

If you have any more questions please don’t hesitate to get back in touch.

Kind regards,

Seatwave Team

Rated 1 out of 5 stars

Ticket Sale

This site is a complete rip-off; tickets at GROSSLY inflated prices!

October 19, 2016
Unprompted review
Seatwave IE logo

Reply from Seatwave IE

Thank you for your review and I’m sorry that you feel this way about your order.

As we’re a ticket resale website we provide a secure platform for people to sell on their tickets, so the price is set by the seller depending on the current market rate and how much they want to receive per ticket.

We do everything we can to make sure the pricing is transparent, as it’s important to us that you can make an informed decision.

If you have any more questions please don’t hesitate to get back in touch.

Kind regards,

Seatwave Team

Rated 5 out of 5 stars

Great experience

Very quicky easy for me to acquire great tickets which were clearly described on the website. Due to the great tickets i had a phenomenal night which wouldve not been possible without the help of seatwave.

October 19, 2016
Unprompted review

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