SecondSale Reviews 73,389

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

They sent me the wrong book entirely and never responded to multiple requests for a refund! Infuriating and I have now contested the charges.

Rated 5 out of 5 stars

I like SecondSale because they have great selection, low prices, and they ship quickly with low or zero shipping costs. Plus, they're NOT Amazon! : ) I like supporting smaller, independent businesses... See more

Rated 5 out of 5 stars

Affordable on many levels. Once purchased, delivery was very promp. I will order from SecondSale again. Also, I received information on how to sell books to SeconSale. I will be taking advantage of t... See more

Rated 5 out of 5 stars

Titles are always available no matter how old or new the book/series are. Shipping is always fast and updates regarding your offer is always provided timely. Will forever be a customer

Company details

  1. Book Store
  2. Hobby Store

Written by the company

We care about you, our customers, our guests. Welcome! We provide easy-to-access Customer Support options and we are obsessed with providing excellent service to all of our guests. We live in our customers' shoes and are willing to go the extra mile for you!

SecondSale.com - Your Neighborhood Bookstore, Online

Written by the company

Exceptional People. Exceptional Service.
SecondSale.com is your local neighborhood bookstore with an online presence. We are heavily ingrained in our community, and our staff of hundreds work tirelessly every day, 7 days a week and nearly 365 days a year, to provide the best service and products for our customers across the country.

Why Pay For Shipping?

We offer free standard shipping in the continental US!

We offer free standard shipping in the continental US!
We offer free standard shipping in the continental US on orders over $10! For order totals less than $10 and expedited shipping options, applicable charges will be shown during checkout.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

73K reviews

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Rated 4 out of 5 stars

Everything was almost perfect

Everything was great except one of my ordered books was hardcover instead of paperback. Might have been my error but haven't figured out how to view what I did order. But I've since bought 5 more books.

May 22, 2024
Rated 4 out of 5 stars

Quick order

Order was filled quickly and had books sooner that advised. My only problem if their page said buy 3 get one free. Was not able to get this.

May 30, 2024
Rated 5 out of 5 stars

I love the '4th book is free sale' &…

I love the '4th book is free sale' & keep going back to Second Sale. Even told my friends and family about the deal so that they could take advantage of it. I'm definitely a repeat customer and will continue to be as long as they keep delivering a good product at a good price. 5 Stars!

May 30, 2024

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