They sent me the wrong book entirely and never responded to multiple requests for a refund! Infuriating and I have now contested the charges.
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See what reviewers are saying
I like SecondSale because they have great selection, low prices, and they ship quickly with low or zero shipping costs. Plus, they're NOT Amazon! : ) I like supporting smaller, independent businesses... See more
Affordable on many levels. Once purchased, delivery was very promp. I will order from SecondSale again. Also, I received information on how to sell books to SeconSale. I will be taking advantage of t... See more
Titles are always available no matter how old or new the book/series are. Shipping is always fast and updates regarding your offer is always provided timely. Will forever be a customer
Company details
Written by the company
We care about you, our customers, our guests. Welcome! We provide easy-to-access Customer Support options and we are obsessed with providing excellent service to all of our guests. We live in our customers' shoes and are willing to go the extra mile for you!
SecondSale.com - Your Neighborhood Bookstore, Online
Written by the company

- Exceptional People. Exceptional Service.
- SecondSale.com is your local neighborhood bookstore with an online presence. We are heavily ingrained in our community, and our staff of hundreds work tirelessly every day, 7 days a week and nearly 365 days a year, to provide the best service and products for our customers across the country.
Why Pay For Shipping?
We offer free standard shipping in the continental US!

Contact info
900 Knell Road, 60538, Montgomery, United States
- 1-630-394-5877
- help@secondsale.com
- secondsale.com
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I’ve found a few treasures at a good…
I’ve found a few treasures at a good price on secsal.
Mary Oliver, classics, fav authors.
I’m puzzled by rejection of books to sell.
Excellent, fast Service.
Always get the books quickly. You can track their journey. Easy to order and have had all the books I was looking for.
Wrong book, "Scam" note already inside
Ordered a book from "glenthebookseller" on Amazon, the return label was Secondsale.com. Wrong book was sent. A note inside says "Scammers should be ashamed of yourselves". Clearly, someone else had already received this book and it was wrong. I was trying to get a textbook for college, whoever did this is terrible.
Book was in excellent condition with…
Book was in excellent condition with the best possible pricing. Will absolutely purchase from you again~
Everything arrived just as it was…
Everything arrived just as it was expected. Thanks for all your help!
A wonderful experience.
They have a great selection of books!
Fast delivery.
No surprises. I was very happy.
Great book site
Great book site! So many books to choose from. They didn't have one of the books I ordered but the refund for that item was very fast. Fast shipping.
Quick and easy
Such an easy site to use. Always receive my books within four or five days. And most of all you can’t beat the price. Highly recommend using the site.
Always prompt shipping
Always prompt shipping, professional customer service and best prices
The selection
The selection, value and service can't be beat. I love to purchase books for gifts, gently used are the best and Second Sale is one of my go to resources!
Great concept..and they will even buy…
Great concept..and they will even buy books from you!
Great price on textbook
Great price on textbook. Received book as described. Will use as a book resource again!
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