We ordered a security grill for a property in Pimlico and were thoroughly impressed with both the service and the product. The team was efficient and courteous, making the whole process straightforwar... See more
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Job started out as a favour to replace microswitches on Tubular Motor. Discovered that the Locking Straps were also showing signs of damage. Telephoned the company and spoke to a very polite and helpf... See more
Company replied
We ordered 4 shutters for our bowling club. They work beautifully but the setting up of the powered shutters was hampered by the very poor wiring diagram and descriptive setting instructions. The wiri... See more
Company replied
I needed a replacement safety edge for my 2008-vintage Seceuroglide garage door. Security Direct's sales team responded quickly to my enquiry, and helped me to select the correct part for my door, whi... See more
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Company details
About Security Direct Products Ltd
Written by the company
Here at Security Direct, we pride ourselves on supplying only the highest quality security products and offer one of the largest ranges of physical security products in the UK.
Our competitive prices and extensive variety of products make us the ideal choice for homes, businesses and public buildings such as hospitals and schools. In our range you will discover everything from security roller shutters to fortify entrances to buildings, as well as window and door security solutions to ensure everything is covered.
Our team of security experts can offer advice on what products you require for your needs and budget and have over 25 years of experience in the industry. We pride ourselves on our exceptional customer service and product support after purchase, it’s worth noting our ranges are sold as supply only but we do offer a nationwide fitting service using trained installers.
Security Direct is considered one of the UK’s leading suppliers of high quality commercial security products including security grilles, doors and windows and roller shutters. Our extensive range includes:
ROLLER SHUTTERS - we offer a huge range of security shutters, from bar and servery shutters to solutions for agriculture, garage doors and fire rated shutters varieties.
STEEL SECURITY DOORS - need to keep your building safe? Then our steel security doors are the perfect solution. General purpose doors, fire rated steel door designs, high security insurance approved and stock steel doors are all available to purchase on the site.
SECURITY GRILLES - these high quality products can help protect your business or home and come in the following formats: window security bars, retractable grilles and window mesh. All our products are security graded to ensure they perform to the highest standard.
Our competitive prices and extensive variety of products make us the ideal choice for homes, businesses and public buildings such as hospitals and schools. In our range you will discover everything from security roller shutters to fortify entrances to buildings, as well as window and door security solutions to ensure everything is covered.
Our team of security experts can offer advice on what products you require for your needs and budget and have over 25 years of experience in the industry. We pride ourselves on our exceptional customer service and product support after purchase, it’s worth noting our ranges are sold as supply only but we do offer a nationwide fitting service using trained installers.
Security Direct is considered one of the UK’s leading suppliers of high quality commercial security products including security grilles, doors and windows and roller shutters. Our extensive range includes:
ROLLER SHUTTERS - we offer a huge range of security shutters, from bar and servery shutters to solutions for agriculture, garage doors and fire rated shutters varieties.
STEEL SECURITY DOORS - need to keep your building safe? Then our steel security doors are the perfect solution. General purpose doors, fire rated steel door designs, high security insurance approved and stock steel doors are all available to purchase on the site.
SECURITY GRILLES - these high quality products can help protect your business or home and come in the following formats: window security bars, retractable grilles and window mesh. All our products are security graded to ensure they perform to the highest standard.
Contact info
SuiteA Annie Reed Court, HU17 0LF, Beverley, United Kingdom
- 01482 889950
- sales@securitydirectuk.com
- securitydirectuk.com
Good documentation
Good documentation, packaging and delivery.
Instructions for fitting very good and all parts in good order. Fitted well and looks good.
July 19, 2023
Reply from Security Direct Products Ltd
Thank you for your review, we really appreciate it.
Reply from Security Direct Products Ltd
Thank you for your feedback, we really appreciate your business.
Great Customer Service & Products
Great service from using their website, to follow up after service, just want you need to make life hassle free!
July 27, 2023
Unprompted review
Reply from Security Direct Products Ltd
Thank you for your review, we really appreciate it.
Very easy to navigate the website and…
Very easy to navigate the website and fast and speedy checkout.
July 19, 2023
Reply from Security Direct Products Ltd
Thank you for your feedback, we really appreciate it.
My experience with security direct was…excellent
My experience with security direct was exceptionally good. They were very helpful in every way. The end result was a roller shutter door that worked perfectly after following their advice
June 11, 2023
Reply from Security Direct Products Ltd
Thank you for your feedback, we really appreciate it.
The shutter came exactly to the sizes I specified.
The shutter came to the correct sizes and was easy to fit!
June 8, 2023
Reply from Security Direct Products Ltd
Thank you for your feedback, we really appreciate it.
Good quality doors.
Customer service nailed it, They pulled all the stops out for us even when we asked to double the order they still managed to delivery both items on the same day.
Pleasure doing business with them and will definitely recommend and use again.
May 4, 2023
Reply from Security Direct Products Ltd
Thank you for your feedback, we really appreciate it and look forward to working with you in the future.
Very responsive and professional
Very responsive and also very generous with their time and expertise.
April 26, 2023
Reply from Security Direct Products Ltd
Thank you for your feedback, we really appreciate it.
Excellent service
Excellent service from start to finish always very helpful and reliable.
March 20, 2023
Reply from Security Direct Products Ltd
Thank you for your feedback, we really appreciate it.
In general the customer service was…
In general the customer service was really good. Three of the four items I bought were as expected, fitted and looked great. Unfortunately the forth item had been mis-made and one of the sides was longer than the rest, I had to cut this to size myself.
April 22, 2023
Reply from Security Direct Products Ltd
Thank you for your feedback. I will send you an email to find out more about the issue you experienced. I can then investigate it and prevent it happening in the future.
We ordered 4 shutters for our bowling…
We ordered 4 shutters for our bowling club. They work beautifully but the setting up of the powered shutters was hampered by the very poor wiring diagram and descriptive setting instructions. The wiring is simple but the diagrams being monochrome and very badly presented make the job really difficult.
March 24, 2023
Reply from Security Direct Products Ltd
Thank you for your feedback. We are currently working on our installation instructions and videos, to make it easier for our customers in the future. If you do have any any queries installing the products, please call us and we will help you over the phone.
Reply from Security Direct Products Ltd
Thank you for your review, we really appreciate it.
Good service and product.
Kept me well informed for the tracking of my order.
Order arrived well packaged to protect the contents.
Product looks good, strong with easy to use instructions - Not yet installed but certainly fulfills my requirements.
March 21, 2023
Reply from Security Direct Products Ltd
Thank you for your feedback, we really appreciate it.
The company was very pro-active prior…
The company was very pro-active prior to the placing of the order. They answered any queries promptly and positively and delivered the product on the agreed date. I was very happy with the process.
November 12, 2022
Reply from Security Direct Products Ltd
Thank you for your feedback, we really appreciate it.
Very happy with delivery and response…
Very happy with delivery and response to questions about installation
April 7, 2023
Reply from Security Direct Products Ltd
Thank you for you review, it is very much appreciated.
Helpful company that went that extra mile
Helpful company that went that extra mile when the instructions did not completely correspond with the product. Problem resolved
March 17, 2023
Reply from Security Direct Products Ltd
Thank you for your review, it is very much appreciated.
Mislead information by supplier
After being told incorrect information by a sales representative, the unit was fitting and a fault code appeared. Trouble shooting found the unit was not compatible with the existing system. I offered a fair 50/50 cost solution and am now being ignored by supplier.
May 20, 2021
Unprompted review
Reply from Security Direct Products Ltd
We have tried to reach out to this reviewer but had no response. Our records show that we didn't have a customer named Jay around this time, so not sure if they have the wrong company.
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